Analyzing 7,573,6947.6M ReviewsFor 21,35821.4K Experts

Experts Reviews · Company report
Meineke Car Care Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty84−1.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Meineke Car Care Center

Santa Maria, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #242Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 871 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Meineke Car Care Center is better than 82% of auto repair shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Meineke Car Care Center is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Meineke Car Care Center is better than 84% of auto repair shops.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Meineke Car Care Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Meineke Car Care Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Meineke Car Care Center is better than 69% of auto repair shops.B
69

Reviews for your job

Customers hired Meineke Car Care Center for 8 kinds of job.

Meineke Car Care Center for auto engine tuning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine tuning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Auto engine tuning”

Norman5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The staff continues to give exceptional support when we need them the most. I brought my truck in, late on a Saturday afternoon with an engine light on, just barely rolling in. They had my truck repaired and I was out the door in no time. I would recommend them at anytime, they are professional, and provide good service with fair pricing..

Great priceAuto engine tuning
Noel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service! I've been going to Meineke for several years. Friendly, professional staff. Jason is always good at explaining the needs and priorities for the work needed. Great to deal with. Very reasonable prices for quality work! Highly recommend this shop.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Jeanelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Second time that I have taken my car to Meineke..Impressed by their professionalism. Fast and courteous service at fair prices. Would highly recommend to family & friends.

Reasonable priceAuto engine tuning
RondiLocal Guide · 267 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They are wonderful and very helpful. Iam going there for any problems with my vehicles. I was going to another place and they totally screwed my car up. Meineke is a very trustworthy business and Iam glad they are here in town.

Air & cabin filter replacementAuto A/C rechargeAuto battery maintenance
Rudy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Good honest people, family owned, lots of automotive knowledge and experience. I have taken all my cars there for the last 5 years and have nothing but good things to say about the care I have received.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
Tonya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I reached out for auto care years ago I found kind service and great repairs now one a second car w guys and continue to return thanks guys!!!

Air & cabin filter replacementAuto A/C replacementAuto brake repair
Lorraine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My first time taking my car to Meineke. From this point on they will be my new go to place. Great service

Auto engine tuning
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Pretty good service. Only problem I had was my original appointment was at 2 pm but then they asked if I could come in at 9 am instead. All on a Saturday. I get there, do the paperwork and hand over the keys then sit down in their clean waiting room. It’s is 9:50 when I finally see my car moved from the spot I…

Auto engine tuning+ Quality
Monique7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very professional, fast and efficient but most importantly trust worthy.

BrakesElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Howard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend this business. Customer service is top notch as is the servicing of the car.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Professionalism+ Value
RobertLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Been using for a few yesrs. No need to go anywhere else.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Professionalism
ChelseaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This is now my place to go when my car won’t! I was nervous to take my car to a shop not knowing anyone here. I was greeted immediately by John he did what he could as soon as he could. I was expecting a week for sure but NO it was fixed in 4 days! This shop is crazy busy make an appointment! Edit*** I made an…

ElectricalAuto engine diagnosticExhaust+ Punctuality+ Quality+ Professionalism
Madeline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto engine tuningVehicle safety inspection
reina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

TransmissionAuto engine tuning
Roger4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticAuto engine tuning
Isaac1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BatteryGeneral repairs & maintenanceAuto engine tuning+ Punctuality+ Quality+ Professionalism
El1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
KarenLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

ExhaustAuto engine tuning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 62%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change173—
General repairs & maintenance66—
Brakes49—
Wheel alignment36—
Tire rotations35—
Auto maintenance33—
Auto engine diagnostic33—
Vehicle Inspection31—

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