Analyzing 7,506,8087.5M ReviewsFor 21,14521.1K Experts

Experts Reviews · Company report
Meineke Car Care Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty84−1.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Meineke Car Care Center

Santa Maria, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #242Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 871 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Meineke Car Care Center is better than 82% of auto repair shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Meineke Car Care Center is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Meineke Car Care Center is better than 84% of auto repair shops.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Meineke Car Care Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Meineke Car Care Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Meineke Car Care Center is better than 69% of auto repair shops.B
69

Reviews for your job

Customers hired Meineke Car Care Center for 8 kinds of job.

Meineke Car Care Center for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#219 / 241
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Brakes” · showing 20

StevenLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service, I trust my car with them.

Reasonable priceWheel alignmentBrakes
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

great customer service in every aspect, trustworthy mechanics, fair pricing, i would send my elderly parents to them , i highly recommend them.

Reasonable priceAuto battery replacementSteering & suspension repairGeneral repairs & maintenance
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Brakes checked, window wipers replaced. Excellent service, cheerful helpful employees 👏

Great priceTire rotationsVehicle InspectionBrakes
JoseLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service everything was explained before anything was done. Would recommend Meineke to everyone.

Brakes
Noel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service! I've been going to Meineke for several years. Friendly, professional staff. Jason is always good at explaining the needs and priorities for the work needed. Great to deal with. Very reasonable prices for quality work! Highly recommend this shop.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Ciera3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t say enough positive things about Meineke. The staff is friendly, accommodating and professional. They have provided outstanding service always. From making the appointment, to recommendations on services, to finished work we have always been very pleased. They keep our cars running and safe. I would…

Air & cabin filter replacementAuto water leak repairGeneral repairs & maintenance
Jan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chucks meineke in Santa Maria California was the best service. We had brake issues on our way back from Santa Cruz and we were staying overnight in Santa Maria. we drove over in the morning to see if they could take a look. We didn’t have an appointment and they were very busy but said they would work us in. They…

Great priceBrakes
Feliciano7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They have the best service and prices they are awesome Santa Maria Meineke are always the best repair shop

General repairs & maintenanceTire rotationsBrakes
Rudy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Good honest people, family owned, lots of automotive knowledge and experience. I have taken all my cars there for the last 5 years and have nothing but good things to say about the care I have received.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
Tonya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I reached out for auto care years ago I found kind service and great repairs now one a second car w guys and continue to return thanks guys!!!

Air & cabin filter replacementAuto A/C replacementAuto brake repair
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, responsive and did not upsell me. I will be going back for future repairs!

Brakes
Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Traveling and needed fast service to get back on the road. Not only did they open up early for me, they had my truck diagnosed and fixed within a couple of hours! Wonderful service, accommodating and professional. Highly recommend.

Auto brake repairBrakes
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I had a near complete brake replacement. Front rotors and pads replaced. Rear drums resurfaced, new shoes and hardware. I am dissatisfied with the service. While they stayed late to finish, they started 3 hous later than the appointment time. Service needed on rear brakes is questionable. Pricing was much higher…

Brakes
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job

Brakes
RickLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very good communication.

Auto maintenanceBrakesTires+ Quality+ Professionalism
Lindsey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Great customer service! Was recommended by a friend and very pleased with the service. Would have liked a faster turn around but I understand everyone is still hurting with keeping full staff right now and I think the guys did a fantastic job. Service was thorough, included all the extra checks and they were very…

Brakes
Keith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Second review. First Jason was awesome. He was helpful and frankly very honest. I’ve got five vehicles and I used that to negotiate pricing. He stood by they do good work and always let you know what they are going to charge which I like. That said I asked them to diagnose my check engine light and let me know the…

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Professionalism
Dennis14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Check in was fast and easy. They performed the needed service in a timely manner at a fair price. What more could you ask for?

Brakes
ELIZABETH4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everything was great except the time. I made an appointment for 1 and they didn’t start until 2.

Brakes
Mopar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Not Impressed. 2nd time here. 1st time a replied to a offer mailed to me for a Oil Change at a discounted rate. The rate was average, but I went over to get a oil change and they said they didn't have time for a oil change and really didn't want to do it anytime. Basically let me know that they didn't want to…

Air & cabin filter replacementBatteryBrakes

Show more brakes reviews (29 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 62%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change173—
General repairs & maintenance66—
Brakes49—
Wheel alignment36—
Tire rotations35—
Auto maintenance33—
Auto engine diagnostic33—
Vehicle Inspection31—

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