Analyzing 7,573,6947.6M ReviewsFor 21,35821.4K Experts

Experts Reviews · Company report
Meineke Car Care Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty84−1.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Meineke Car Care Center

Santa Maria, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #242Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 871 Google reviews

📞 Call (805) 357-9618Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Meineke Car Care Center is better than 82% of auto repair shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Meineke Car Care Center is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Meineke Car Care Center is better than 84% of auto repair shops.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Meineke Car Care Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Meineke Car Care Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Meineke Car Care Center is better than 69% of auto repair shops.B
69

Reviews for your job

Customers hired Meineke Car Care Center for 8 kinds of job.

Meineke Car Care Center for exhaust

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 58/100.How Job match is calculatedBuilt only from reviews Google tagged “Exhaust”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#107 / 117

All 7 Google reviews tagged “Exhaust”

Rudy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Good honest people, family owned, lots of automotive knowledge and experience. I have taken all my cars there for the last 5 years and have nothing but good things to say about the care I have received.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great, honest diagnosis and repair. Took Mercedes in with "check engine" light, which often can result in personal financial apocalypse, depending on who's interpreting the scan. Only the tech knows what the issue is, and often enough this can lead to unnecessary expense. These people are trustworthy, honest and…

Exhaust
Mopar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Not Impressed. 2nd time here. 1st time a replied to a offer mailed to me for a Oil Change at a discounted rate. The rate was average, but I went over to get a oil change and they said they didn't have time for a oil change and really didn't want to do it anytime. Basically let me know that they didn't want to…

Air & cabin filter replacementBatteryBrakes
RobertLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Been using for a few yesrs. No need to go anywhere else.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Professionalism
ChelseaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This is now my place to go when my car won’t! I was nervous to take my car to a shop not knowing anyone here. I was greeted immediately by John he did what he could as soon as he could. I was expecting a week for sure but NO it was fixed in 4 days! This shop is crazy busy make an appointment! Edit*** I made an…

ElectricalAuto engine diagnosticExhaust+ Punctuality+ Quality+ Professionalism
El1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
KarenLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

ExhaustAuto engine tuning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 62%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change173—
General repairs & maintenance66—
Brakes49—
Wheel alignment36—
Tire rotations35—
Auto maintenance33—
Auto engine diagnostic33—
Vehicle Inspection31—

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