Experts Reviews · Company report
Meineke Car Care Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty84−1.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Meineke Car Care Center

Santa Maria, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #242Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 871 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Meineke Car Care Center is better than 82% of auto repair shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Meineke Car Care Center is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Meineke Car Care Center is better than 84% of auto repair shops.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Meineke Car Care Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Meineke Car Care Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Meineke Car Care Center is better than 69% of auto repair shops.B
69

Reviews for your job

Customers hired Meineke Car Care Center for 8 kinds of job.

Meineke Car Care Center for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 122
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Vehicle Inspection” · showing 20

Shannon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Love all the guys that work there. Thanx for being so helpful always.

Reasonable priceVehicle InspectionAuto maintenanceOil change
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

great customer service in every aspect, trustworthy mechanics, fair pricing, i would send my elderly parents to them , i highly recommend them.

Reasonable priceAuto battery replacementSteering & suspension repairGeneral repairs & maintenance
Along4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Meineke did a great job with servicing my vehicle. The oil and checkup was dandy. The cost was reasonable. And the staff was wonderful.

Reasonable priceAuto maintenance
Guadalupe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

I called them after being told it was impossible to do everything I wanted in one place, but they diagnosed my car and gave me the results quickly. I'm planning to go back with another car. I totally recommend them.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
RITUALO5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service and very knowledgeable

Reasonable priceVehicle InspectionOil change
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My shop of choice in Santa Maria. Very helpful and friendly and get the job done right.

Great priceGeneral repairs & maintenanceVehicle InspectionAuto maintenance
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Brakes checked, window wipers replaced. Excellent service, cheerful helpful employees 👏

Great priceTire rotationsVehicle InspectionBrakes
StormiLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love the service here! Reasonable honest and reliable. Thanks everyone at team Meineke!

Great priceTire rotationsVehicle InspectionWheel alignment
JamieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Went in for a routine service- staff was friendly and helpful! They did a thorough inspection & tire rotation with the oil change. They brought some concerns to my attention (even had pictures on the invoice!), but not in a pushy or salesy type way. Super reasonably priced too!

Tire rotationsVehicle InspectionOil change
Ciera3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t say enough positive things about Meineke. The staff is friendly, accommodating and professional. They have provided outstanding service always. From making the appointment, to recommendations on services, to finished work we have always been very pleased. They keep our cars running and safe. I would…

Air & cabin filter replacementAuto water leak repairGeneral repairs & maintenance
Sabrina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are fair and honest with their quotes, their quality of work is everything I would expect for an extent car repair service center. They even replaced my mirrors.

Reasonable priceSteering & suspension repairVehicle InspectionWheel alignment
Laslo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Went to get my oil change and they fixed my trunk latch and a rear lightbulb. Great service!

Tire rotationsVehicle InspectionOil change
patty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I've been bringing my car here since I've bought it... I won't take it anywhere else!!! Always great customer service, they are fair, not trying to over charge...just all around good. Thanks guy's for everything...you guy's ROCK 🤗🤗🤗🤗

Tire rotationsVehicle InspectionOil change
RondiLocal Guide · 267 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They are wonderful and very helpful. Iam going there for any problems with my vehicles. I was going to another place and they totally screwed my car up. Meineke is a very trustworthy business and Iam glad they are here in town.

Air & cabin filter replacementAuto A/C rechargeAuto battery maintenance
JohnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’m a busy businessman. I had a day and time I needed. They didn’t have it available. Called me back within 30 min that they were able give me the day and time slot I needed. Customer service was excellent at check in and check out. Wil oil change I got a Free tire rotation. I asked them to replace windshield wipers…

Customer photo from John's review
Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great place i use them for all my vehicles.

Auto A/C rechargeAir conditioningOil change
Doc7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Addendum 9/2/23: This was all corrected. Inexpensive, thorough. Would trust them for other significant repairs. Price is great. Offered full inspection along with oil change. Two problems 1) I had 1.5 qts of additives & told them to reduce the fill by that much. The receipt charged "5-qts oil." I don't care…

Oil changeVehicle Inspection
Leia-Lei5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Went in with concern of sound coming from engine. One issue to the next but am glad that all issues were resolved before needing to replace entire engine. Chris & team were great at communicating issues as they arose, as well as wonderful at fixing issues at hand.

Engine repairGeneral repairs & maintenanceVehicle Inspection
JR5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great Honest Professional place to go for all vehicle repairs 🙂 I'm

Auto maintenanceTire rotationsVehicle Inspection
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We took advantage of the AAA free vehicle maintenance inspection. This was our first contact with Chuck Weber’s Meineke Car Center, Santa Maria. They were very pleasant and professional. There was no waiting time. Everything tested find and no repairs were needed.

Vehicle Inspection

Show more vehicle inspection reviews (12 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 62%Overpriced 1%Not sure 4%

Jobs customers hired them for

Compare with