Analyzing 7,506,8087.5M ReviewsFor 21,14521.1K Experts

Experts Reviews · Company report
Meineke Car Care Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty84−1.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Meineke Car Care Center

Santa Maria, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #242Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 871 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Meineke Car Care Center is better than 82% of auto repair shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Meineke Car Care Center is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Meineke Car Care Center is better than 84% of auto repair shops.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Meineke Car Care Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Meineke Car Care Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Meineke Car Care Center is better than 69% of auto repair shops.B
69

Reviews for your job

Customers hired Meineke Car Care Center for 8 kinds of job.

Meineke Car Care Center for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#55 / 142
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Wheel alignment” · showing 20

Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Another excellent experience! Everyone their is very professional.They check a lot of extra items to be sure I'm safe on the road. Thank you, Meineke!

Reasonable priceWheel alignmentOil change
StevenLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service, I trust my car with them.

Reasonable priceWheel alignmentBrakes
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

great customer service in every aspect, trustworthy mechanics, fair pricing, i would send my elderly parents to them , i highly recommend them.

Reasonable priceAuto battery replacementSteering & suspension repairGeneral repairs & maintenance
Ronnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Was advised of needed repairs but tires were switched in the front for the time being until repairs can be made.

Wheel alignment
StormiLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love the service here! Reasonable honest and reliable. Thanks everyone at team Meineke!

Great priceTire rotationsVehicle InspectionWheel alignment
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Fast and friendly service. Reliable safety inspection. No pushy sales pitches either.

Reasonable priceSteering & suspension repairWheel alignment
ArchieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We thought and knew we needed new brakes for our car. They thoroughly checked and it was some bolt only $60.00. Thank you for your honesty and integrity. Highly recommended Meineke.

Reasonable priceWheel alignment+ Quality
Noel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service! I've been going to Meineke for several years. Friendly, professional staff. Jason is always good at explaining the needs and priorities for the work needed. Great to deal with. Very reasonable prices for quality work! Highly recommend this shop.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Sabrina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are fair and honest with their quotes, their quality of work is everything I would expect for an extent car repair service center. They even replaced my mirrors.

Reasonable priceSteering & suspension repairVehicle InspectionWheel alignment
RondiLocal Guide · 267 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They are wonderful and very helpful. Iam going there for any problems with my vehicles. I was going to another place and they totally screwed my car up. Meineke is a very trustworthy business and Iam glad they are here in town.

Air & cabin filter replacementAuto A/C rechargeAuto battery maintenance
Rudy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Good honest people, family owned, lots of automotive knowledge and experience. I have taken all my cars there for the last 5 years and have nothing but good things to say about the care I have received.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We thought we needed a new transmission. But the guys found that we need the transmission shift linkage in the steering column needed replacing, much cheaper than a transmission. They also upon our request they found why the front end was squeaking, and did the suspension repairs to that. Christopher kept in…

Steering & suspension replacementTransmission repairWheel alignment
Terri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Alignment

Wheel alignment+ Punctuality+ Quality
Mopar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Not Impressed. 2nd time here. 1st time a replied to a offer mailed to me for a Oil Change at a discounted rate. The rate was average, but I went over to get a oil change and they said they didn't have time for a oil change and really didn't want to do it anytime. Basically let me know that they didn't want to…

Air & cabin filter replacementBatteryBrakes
Cesar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've only been to the business two or three times four wheel alignment work, but in those times my vehicle's alignment work was done very professional. I am very satisfied with the quality of work that is done there. I will go back.

Wheel alignment+ Punctuality+ Quality+ Professionalism
Freddy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very fast and professional

Wheel alignment
Leticia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did an excellent job, they were fast, efficient, and hard working. Thanks.

BrakesWheel alignment+ Punctuality+ Quality+ Professionalism
cliffLocal Guide · 184 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great service and quality work!

BrakesTiresWheel alignment
Howard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend this business. Customer service is top notch as is the servicing of the car.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Professionalism+ Value
Gordon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The staff was very professional and gave great value. I plan to use them for all my auto service needs.

Wheel alignment+ Punctuality+ Quality+ Professionalism

Show more wheel alignment reviews (16 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 62%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change173—
General repairs & maintenance66—
Brakes49—
Wheel alignment36—
Tire rotations35—
Auto maintenance33—
Auto engine diagnostic33—
Vehicle Inspection31—

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