Google reviewers rate Melrose Moving 4.9 out of 5 based on 697 reviews, with the owner responding to 76 percent of feedback. Customers frequently praise the company for careful handling of fragile items, clear communication, and efficient packing during residential and commercial moves in Austin. However, low-star reviews highlight a recurring pattern of slow service speeds, furniture damage, and instances where the company outsourced jobs to third-party crews, leading to inconsistent experiences.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Sergey and the crew did a fantastic job of our long distance moving!
Thanks so much! Long distance moves are a big undertaking, and Sergey and the crew will be happy to hear this. Best of luck settling in.
Heavy safe was part of this move along with regular apartment stuff. Moving crew used a cart for it and got everything loaded pretty fast.
Thanks Austin, we appreciate the great review. We're glad our crew handled the heavy safe efficiently and made your move fast, and we'd be happy to help with your next move.
They are very kind. They paid attention to everything and they roast it with great care and they are cautious with fragile things. I recommend their service 100%
Thank you, Fernando, for your kind words and for recommending our service 100%. We're glad our team handled your items with care and attention and appreciate your trust.
They done great work, would highly recommend, will ask for their help again. Thank you
Thank you so much for the kind recommendation and for trusting us with your project. We’re glad you’re happy with the work and look forward to helping you again.
They e was clean and precise on how they moved they took their time making sure that everything was boxed and wrapped properly that I wanted 10 out 10
Thank you, Xavier! We’re so glad our team was careful and wrapped everything properly, and your 10 out of 10 means a lot to us.
Moving to another part of Austin meant taking more stuff than planned. Guys kept a good pace, packed it well, and price stayed within budget.
Thanks for the great review, Eric. We're glad our team kept a good pace, packed everything carefully, and stayed within your budget during the move.
Studio was finally ready in Austin, but moving audio gear worried me most. Residential movers packed every piece separately, and everything powered on without a problem after setup.
Thank you so much for the review, Love. We're thrilled your gear arrived safely, powered on without issue, and that we could help get your Austin studio ready.
Some boxes held things that can't be replaced, so I wanted extra care during packing. Crew stayed patient with every fragile piece, secured everything properly, and every family item reached new home exactly as it left.
Thank you, Alvin. We're honored our team handled your irreplaceable items with care and delivered everything to your new home safely.
Family keepsakes and old photo boxes meant most to us during move in Austin. Residential movers treated every item with respect, packed everything carefully, and never made us feel rushed.
Thank you, DeMarco. We're honored you trusted us with your family keepsakes during your Austin move.
Austin crew handled everything while I finished work from another room. Came back after a few hours and every box was already where it belonged.
Thanks Bryan, we're glad the Austin crew made everything easy while you worked and that the boxes were already where they belonged when you returned. We appreciate the five-star review!