iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%95+65.8Reliability 31%96+29.5Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 22 pharmaciesiPosition by Experts Score among all companies we track in this category. · better than 90%
5.0★★★★★60 Google reviews · 2 photos
98%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the pharmacy's friendly, professional staff and efficient service, noting that prescriptions are often ready on time with helpful text notifications. Reviewers highlight the team's attentiveness, communication, and ability to resolve medication questions quickly, creating a respectful and comfortable environment for patients. The few lower-rated comments offer no specific details, simply stating a need for improvement without identifying particular issues.
Google rating: 5.0 out of 5 from 60 reviews (98% five-star).
Reviews on this page: 60 Google reviews (40 with written comments, 1 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: September 2, 2026.
Service: Pharmacy serving Miramar, Florida.
Data from Google, last updated November 2, 2026.
Score profile vs other pharmacies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
This companyPharmacies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Memorial Miramar Outpatient Pharmacy: 95/100 on this factor. Category median: 80.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Memorial Miramar Outpatient Pharmacy: 96/100 on this factor. Category median: 76.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Memorial Miramar Outpatient Pharmacy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 66.–
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Bar = this company · dark tick = category median.
Star ratings
60 Google reviews we collected
5.0of 5
5 stars5998%
4 stars00%
3 stars12%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 40 written reviews
100%praise
Praise53100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude2649%
Speed & response1019%
Quality & results713%
Would recommend611%
Communication36%
Price & value12%
What customers talk about
We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I'm so grateful for the warm and professional service I received today.”
“And the Pharmacy delivered my medication very fast.”
“Excellent experience, excellent service and excellent STAFF 👏.”
“I recommend them to all patients—you would be in very good hands.”
“Lilian, who explained all the steps to follow and I perfectly understood the instructions for my pre-operative appointment this Wednesday.”
“Fast, polite, good communication, best price and excelent costumer service.”
People customers mention
Elena3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMaritza5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The best Memorial Outpatient Pharmacy by far. Maria, Elena, Danitza, Diona, Brian and Alejandra are the BEST!!!
HHiro2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Exceptional service. They know all my family’s names by heart. They treat us with respect and they provide exceptional service with heart.
Special Thanks to Maria, Dani, Diona, and Elena. They are the true assets to this organization.
CCarolyn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Muy agradecida por la atención muy cordial y profesional de hoy recomiendo el 100 este laboratorio en especial con la Srta Lilian me explicó todo los pasos a seguir y entendí perfectamente las indicaciones de mi pre operatorio que tengo este miércoles.
Felicitaciones por la gran profesional que tienen ✍🏽✨
CClensyLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
An excellent hospital. The entire team is very responsible and extremely professional—I give them a million stars! Nurse Dee Dee is a wonderful person; she treated me as if I were a member of her own family. Thank you so much to everyone. I recommend them to all patients—you would be in very good hands.
MMaría2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
The staff is very friendly and helpful. They are incredibly efficient. My prescriptions are always ready on time, and I love the text notifications when I can pick them up or have them delivered. Great customer service and phone etiquette.
BBes2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Seamless experience, professional staff, service easy to use, I highly recommend this service.
The best Memorial Outpatient Pharmacy by far. Maria, Elena, Danitza, Diona, Brian and Alejandra are the BEST!!!
Response from the owner · 3 months ago
Maritza, thank you for reaching out. We're so glad you had the best experience at Memorial Miramar Outpatient Pharmacy. We will be sure to pass your comments along to our team. Wishing you well!
H
Hiro Iino2 reviewsiTotal number of Google reviews Hiro has written across all businesses on Google Maps, not just this one.
Exceptional service. They know all my family’s names by heart. They treat us with respect and they provide exceptional service with heart.
Special Thanks to Maria, Dani, Diona, and Elena. They are the true assets to this organization.
Response from the owner · 3 months ago
Hi Hiro. Thank you for taking the time to leave us this positive review! Have a wonderful day!
C
Carolyn Parra Bernal2 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Muy agradecida por la atención muy cordial y profesional de hoy recomiendo el 100 este laboratorio en especial con la Srta Lilian me explicó todo los pasos a seguir y entendí perfectamente las indicaciones de mi pre operatorio que tengo este miércoles.
Felicitaciones por la gran profesional que tienen ✍🏽✨
Response from the owner · 4 months ago
Carolyn, muchas gracias por tus maravillosas palabras! Nos esforzamos por brindar la mejor experiencia a nuestros pacientes y sus familias, por lo que esta revisión nos alegra el día. Sus increíbles comentarios se han transmitido al equipo y al liderazgo. Deseándote lo mejor.
C
Clensy RamirezLocal Guide · 16 reviewsiTotal number of Google reviews Clensy has written across all businesses on Google Maps, not just this one.
An excellent hospital. The entire team is very responsible and extremely professional—I give them a million stars! Nurse Dee Dee is a wonderful person; she treated me as if I were a member of her own family. Thank you so much to everyone. I recommend them to all patients—you would be in very good hands.
Response from the owner · 6 months ago
Hi Clensy, thanks for letting us know about your great experience! It is our pleasure to care for you. Your feedback is highly appreciated. We will be sure to pass your comments along to our team. Thank you for the high 5 stars rating. Wishing you well.
I
Irma ArmasLocal Guide · 67 reviewsiTotal number of Google reviews Irma has written across all businesses on Google Maps, not just this one.
The staff is very friendly and helpful. They are incredibly efficient. My prescriptions are always ready on time, and I love the text notifications when I can pick them up or have them delivered. Great customer service and phone etiquette.
Response from the owner · 9 months ago
Thanks for the fabulous review! Kindest regards.
B
Bes Stephensen2 reviewsiTotal number of Google reviews Bes has written across all businesses on Google Maps, not just this one.
Erica, please be assured that any concerns you raise will be carefully reviewed, as your comfort and satisfaction are our top priorities.
We’re committed to improving and would value any additional details you’re willing to share so we can learn and make things better.
If you wish to speak directly with a representative, kindly provide your contact information by emailing us at [email protected].
Thank you.
O
OscarLocal Guide · 64 reviewsiTotal number of Google reviews Oscar has written across all businesses on Google Maps, not just this one.
We were transferred from M West and this was completely different! The hospital is so clean. The Nurse are the best and so friendly, they really care about you. Able to find specialists that helped us with our problems. Even the security guy in the main entrence was super nice and friendly. 100/100!
Response from the owner · 8 months ago
Thank you for taking the time to leave us this positive review! Have a wonderful day!
M
Marquita Ward10 reviewsiTotal number of Google reviews Marquita has written across all businesses on Google Maps, not just this one.
The staff is very kind. My medication is ready when they give me a time frame. This is very important to me. I don’t have to waste my time. Thank you.
Response from the owner · 8 months ago
Thank you for taking the time to leave us this fantastic review! We strive to provide an excellent experience at Memorial Miramar Outpatient Pharmacy. Thanks again!
