Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Google reviewers rate Memorial Specialty Pharmacy 4.9 out of 5 based on 187 reviews, noting the owner replied to 78 percent of them. Customers frequently praise the pharmacy for timely, free home deliveries, professional communication, and assistance with insurance claims or prescription refills. Staff are described as knowledgeable and responsive to inquiries, though a small number of low-star reviews cite instances of missed delivery dates or disorganized service.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
187 Google reviews we collected
Phrases our text analysis found in 128 written reviews
How often each topic comes up in the written reviews
We read 128 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Calls are always returned and people are always extremely helpful and professional.”
“Professional staff excellent service timely delivery”
“Very poor service.”
“THANKS for your timely deliveries and your knowledgeable responses to my inquiries!”
“The pharmacist is very helpful & answered all my questions.”
“I give memorial specialty pharmacy 5 stars i have never had a complaint that hasn't been taken care of immediately.”
“…rts made by the pharmacy to allow me to get my medication at the most affordable price.…”
“I used them for a few months and every interaction was pleasant and reliable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Great customer service. Calls are always returned and people are always extremely helpful and professional.
THANKS for your timely deliveries and your knowledgeable responses to my inquiries!!
Professional, knowledgeable and extremely friendly. This is the greatest Pharmacy, delivery or pickup service is so efficient no waiting. The pharmacist returns phone calls and reminders are sent to fulfill prescription.They actually notified doctors to submit prescription refills if needed. 💯
The pharmacist is very helpful & answered all my questions. The delivery service is excellent.
My caregivers - especially Maddie - have given me the care, empathy and professionalism that serve to promote healing and to help me get through my journey forward. I thank you Maddie and all caregivers of the Memorial Healthcare system! You've added very much appreciated value to my life!
Any questions or concerns are always addressed promptly and kindly. I am very comfortable with their service. I highly recommend this business.
4.9 ★★★★★ 187 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The service that reminds me that I need refills is a big help for me.
Rosa, we are so pleased you enjoyed your visit to Memorial Specialty Pharmacy! Wishing you well!
Very thorough!
Willie, thanks for leaving us a great review! And, thanks again for choosing Memorial Specialty Pharmacy! Best regards!
Great customer service. Calls are always returned and people are always extremely helpful and professional.
Hi Janet, thanks for letting us know about your great experience! It is our pleasure to care for you. Your feedback is highly appreciated. We will be sure to pass your comments along to our team. Thank you for the high 5-star rating. Wishing you well.
THANKS for your timely deliveries and your knowledgeable responses to my inquiries!!
Thanks for the fabulous review, Audley! Kindest regards.
EXCELLENT SERVICE, AGENTS, COMMUNICATION
Thank you for taking the time to leave us this fantastic review! We strive to provide an excellent experience at Memorial Specialty Pharmacy. Thanks again!
Professional, knowledgeable and extremely friendly. This is the greatest Pharmacy, delivery or pickup service is so efficient no waiting. The pharmacist returns phone calls and reminders are sent to fulfill prescription.They actually notified doctors to submit prescription refills if needed. 💯
Thank you for taking the time to leave us this fantastic review! We strive to provide an excellent experience at Memorial Specialty Pharmacy. Thanks again!
The pharmacist is very helpful & answered all my questions. The delivery service is excellent.
Thank you for taking the time to leave us this fantastic review! We strive to provide an excellent experience at Memorial Specialty Pharmacy. Thanks again!
My caregivers - especially Maddie - have given me the care, empathy and professionalism that serve to promote healing and to help me get through my journey forward. I thank you Maddie and all caregivers of the Memorial Healthcare system! You've added very much appreciated value to my life!
Thanks for the fabulous review! Kindest regards.
Any questions or concerns are always addressed promptly and kindly. I am very comfortable with their service. I highly recommend this business.
Bunnie, thanks for leaving us a great review! Thanks again for choosing Memorial Specialty Pharmacy! Best regards!
Wonderful people to deal with, they save me a lot of money and they delivered at no cost. All around a great experience.
Dave, we are so pleased you enjoyed your visit to Memorial Specialty Pharmacy! Wishing you well!
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
