Never in a million years I would’ve thought I would have to bury my own child, someone who was so loved before birth, and had a whole lot ahead. Our baby was sick and we didn’t know until it was too late. I didn’t know where to start when thinking about buying a monument/headstone. I did however follow Memories in Stone for a long while, many years. I went online to their website and input my information to get a quote. I spoke with Silver, who responded in a very timely manner, he was super easy and quick to work with even with my busy 8-5 schedule. Sheng was super helpful and patient as well when designing the monument, my husband and I wanted something small and simple. They made everything perfect, they double checked and made sure that we liked everything before signing any paperwork. Seeing Silver share that he drove miles and miles to deliver my baby’s headstone on to her new home on Facebook was super touching and heartwarming, it definitely shows how very caring they are when creating these monuments. No words can tell and describe how grateful I am to work with such an amazing team. I would definitely buy purchase another monument/headstone with Memories in Stone in future.
Memories In Stone
Memories In Stone at a glance
Google reviewers rate Memories In Stone 4.7 out of 5 based on 35 reviews. Customers frequently praise the team for compassionate communication, affordable pricing, and detailed craftsmanship during headstone design and installation. However, a small number of low-star reviews cite significant delays in delivery and poor responsiveness to phone calls as recurring criticisms.
- Google rating: 4.7 out of 5 from 35 reviews (89% five-star).
- Reviews on this page: 35 Google reviews (30 with written comments, 7 with photos).
- Owner responses: the business replied to 9% of reviews.
- Most recent review: September 15, 2026.
- Service: Stone Cleaning Service serving Fresno, California.
Data from Google, last updated October 29, 2026.
Star ratings
35 Google reviews we collected
- 5 stars3189%
- 4 stars13%
- 3 stars13%
- 2 stars00%
- 1 star26%
Praise vs complaints
Phrases our text analysis found in 30 written reviews
- Praise6393%
- Complaints57%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1624%
- Would recommend1319%
- Communication1015%
- Price & value913%
- Quality & results812%
- Speed & response812%
- Honesty & trust46%
What customers talk about
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Sheng was super helpful and patient as well when designing the monument, my husband and I wanted something small and simple.”
“Absolutely one of the best and would recommend to friends and family.”
“They were very compassionate, caring, professional, and very communicative.”
“Not just that but it was a very beautiful and affordable monument.”
“We had a wonderful experience with this headstone company during an incredibly difficult time for our family.”
“Horrible communication, deceitful.”
“I spoke with Silver, who responded in a very timely manner, he was super easy and quick to work with even with my busy 8-5 schedule.”
“The team was honest and transparent about the types of stones-depending on what ppls' preferences were and what is allowable p/ the cemetery/resting p…”
People customers mention
- Silver 3 reviews
- Joaquin 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.7 ★★★★★ 35 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Memories In Stone went above and beyond for my brother's tombstone. We were in a pinch for budget and the owner reviewed and gave us the best quote for our budget. They helped with design, delivery & setup. Absolutely one of the best and would recommend to friends and family.
We had a wonderful experience with this headstone company during an incredibly difficult time for our family. From the very beginning, they were compassionate, patient, and understanding of how important it was for us to create a beautiful and meaningful memorial for our loved one. They took the time to listen to what we wanted and helped guide us through the process with care and professionalism. The quality and workmanship of the headstone were outstanding, and the finished result was even more beautiful than we had hoped. Losing someone we love is never easy, but having a company that treated us with kindness and respect made this part of the process much easier. We are extremely grateful for their attention to detail and for helping us create a lasting tribute that our family will treasure for years to come. I would highly recommend this company to anyone looking for a headstone and, most importantly, for people who will treat you and your family with compassion during such a difficult time.
This is one of the best if not the best stones you can get here in the valley. The team was super helpful. Couldn't thank Silver & Joaquin enough for walking me and my family through everything. Questions or concerns were taken care of right away. Couldn't be happier with the outcome.
Eventhough I had to wait for a long period of time, I didnt mind at all, because I want it to be perfect like how I requested. Memories Stone was so thorough and helpful. They wants to make sure its done exactly how I want it. SILVER and Nicole are so helpful. I am very very happy with the result. Silver and his team took their time to install it with love and passion . Thank you Memories Stone .
I was recommended by a friend to reach out to Memories in Stones. It was the best decision ever. Silver immediately treated me like family when I first contacted him. Even though they were located a few hours away, he worked really close with me. Understanding what my family and I were going through, he and his team made sure to work with us all the way through the process. They were very compassionate, caring, professional, and very communicative. I would highly recommend Memories in Stones if you are looking for any monument stones for a love one. Thank you Memories in Stones for everything you have done for my family and I in honoring my mother. We are forever grateful!
In a blink of an eye, our family lost my Tais and Dab Laug (Tais' main caretaker) within days of each other. My mom was in distraught as she lost her mom and brother all at once and was battling with her own health issues. This was also our first time having lost someone so dear to us-we didn't know what to do or where to go as it was the first time having to do this. We also lived across the country in a completely different state from where Tais was buried-which was another factor to consider. In helping my mom, we sought someone out that was referred to her but communication wasn't the best; they were too busy to respond or I felt they were very vague in their answers which left a first-time family like us not really knowing what to do and feeling lost or silly for asking questions. Eventually, I saw during our process that tub Silver ended up partnering with Memories in Stone. I saw their pics and videos on FB and thought the work was good with varying styles and what seems to be customizable requests. I reached out with my inquiry and got a response right away. Communication was great of team, from messages about the initial process, to conference calls about details of the engraving and whatever my mom wanted for her mom, to pictures and quotes of varying types of stones, sizes, and designs. The team was honest and transparent about the types of stones-depending on what ppls' preferences were and what is allowable p/ the cemetery/resting place (I wouldn't have known certain measurements of plots-didn't even think about it). Payment methods were straight forward with several options and they were very understanding of our complex family dynamic. The process took a while but that wasn't anything they or we could control. If anything, we are happy that our loved ones are at peace and we can offer them a home. Personally, I felt at ease with the process and had full faith and trust that all would turn out well. Memories in Stone' s staff made the process very easy and I didn't feel stupid asking questions. Care was given in every step! Thank you again to the awesome team! We appreciate your time, energy, patience, and care in helping us finalize our loved ones' resting place! 🙏🏻💗
I called many places for a monument for my mother but the price was too high and they all wasn’t helpful. Until I saw Memories In Stone on Facebook. I’m truly thankful for Memories In Stone for helping me and my family getting through this difficult time. They flew out here to Minnesota from Fresno California and did my mom’s monument. Not just that but it was a very beautiful and affordable monument. I appreciate the love and works that Memories In Stone did while they came out. I highly recommend Memories In Stone for making a monument. Once again…thank you!
Memories in Stone did a great job with our beloved dad's headstone. The price was affordable, and they walked us through the whole process. I highly recommend them to anyone needing a headstone for a loved one.
My family we walked in and was immediately helped by Joaquin. He was patient and helped answer all of our questions. Since it was my first time doing something like this, I wasnt sure what to expect. Joaquin was very helpful with giving us ideas on how to create a headstone for my dad. He allowed us to take our time and never once rushed us in the process. He was very skilled in his work. His creativity and artistry showed true when our Father's headstone came to life. We couldn't be happier and more satisfied with the the service and the product turnaround time which was 4 to 6 weeks to produce.I would recommend memories in stone to the community. They are very culturally sensitive and truly have a heart to help.
Business details
- Address: 5757 E Clinton Ave Ste 102, Fresno, CA 93727
- Phone: (559) 203-3769
- Website: memoriesinstone.net
- Service area: Fresno, CA