Child care agency · Memphis, TN · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%93+24.3Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 80 daycare centersiPosition by Experts Score among all companies we track in this category. · better than 99%
5.0★★★★★26 Google reviews · 21 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Memphis Childcare Academy (East Memphis) at a glance
Google reviewers rate Memphis Childcare Academy (East Memphis) five out of five stars based on twenty-six reviews, with the owner responding to forty-two percent of comments. Customers consistently describe the facility as clean, safe, and welcoming, noting that staff are friendly, attentive, and professional. Recurring themes include strong communication with families, reasonable tuition, and a focus on early learning and development that prepares children for kindergarten. No low-star reviews were provided to identify specific criticisms.
Google rating: 5.0 out of 5 from 26 reviews (100% five-star).
Reviews on this page: 26 Google reviews (25 with written comments, 1 with photos).
Owner responses: the business replied to 42% of reviews.
Most recent review: August 14, 2026.
Service: Daycare Center serving Memphis, Tennessee.
Data from Google, last updated October 25, 2026.
Score profile vs other daycare centers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyDaycare Centers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Memphis Childcare Academy (East Memphis): 97/100 on this factor. Category median: 83.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Memphis Childcare Academy (East Memphis): 93/100 on this factor. Category median: 76.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Memphis Childcare Academy (East Memphis): 100/100 on this factor. Category median: 94.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Memphis Childcare Academy (East Memphis): 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
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Bar = this company · dark tick = category median.
Star ratings
26 Google reviews we collected
5.0of 5
5 stars26100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
100%praise
Praise37100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price857%
Reasonable643%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1541%
Would recommend1027%
Honesty & trust514%
Quality & results25%
Speed & response25%
Communication25%
Price & value13%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff and teachers are warm, attentive, and genuinely care about the growth and well-being of the kids.”
“If you have a child between 3 months and 5 years old, I highly recommend this academy!”
“The teachers and staff genuinely care about the children and treat them like their own.”
“We have had a wonderful experience with Memphis Childcare Academy (East Memphis).”
“My niece and nephew always come home happy and healthy and ready to go back the next day !”
“Communication is consistent, the environment is safe and welcoming, and the quality of care is exceptional—especially given the reasonable tuition.”
People customers mention
Center3 reviews
Dream3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Sharon3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
I’m a 23 veteran teacher. I love this school! The staff is friendly, nice, and knowledgeable! The building is always clean! I feel comfortable leaving my child to school because I know that she will be taken well care of! I just love this place. If you have a child between 3 months and 5 years old, I highly recommend this academy!
Great price
Willie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We have had a wonderful experience with Memphis Childcare Academy (East Memphis). The staff and teachers are warm, attentive, and genuinely care about the growth and well-being of the kids. Communication is consistent, the environment is safe and welcoming, and the quality of care is exceptional—especially given the…
Great price
RacQuel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My daughter has had such a great experience here! The staff is caring, welcoming, and always makes me feel comfortable knowing she is in good hands. I truly appreciate the love, patience, and care they show her. As a mom, having a childcare center where I feel confident leaving my baby means everything to me. Definitely recommend! 💕⭐️
Roshunda3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great, friendly educational school. My grandson is adapting well which was one of my biggest concerns.
Great price
Marcus4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
“We absolutely love Memphis Academy Learning Center! Our two-year-old has been attending for a while now, and we’ve seen such amazing growth. The staff is incredibly caring and truly treats the kids like family. We love that they focus on more than just daycare—they actually work on early learning and development.…
Great price
Raven6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We absolutely love this daycare! It’s such a great place where you can truly feel the family-focused atmosphere. The teachers and staff genuinely care about the children and treat them like their own. We’ve always felt welcomed, supported, and confident knowing our little one is in such a loving environment.
I’m a 23 veteran teacher. I love this school! The staff is friendly, nice, and knowledgeable! The building is always clean! I feel comfortable leaving my child to school because I know that she will be taken well care of! I just love this place. If you have a child between 3 months and 5 years old, I highly recommend this academy!
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much, Sharon, for your kind words and for trusting us after 23 years in education. We’re thrilled our friendly, knowledgeable staff and clean facility make you feel comfortable leaving your child with us. Your high recommendation for families with children 3 months to 5 years means a great deal. We appreciate your support and are honored to care for your little one.
Willie Grace4 reviewsiTotal number of Google reviews Willie has written across all businesses on Google Maps, not just this one.
We have had a wonderful experience with Memphis Childcare Academy (East Memphis). The staff and teachers are warm, attentive, and genuinely care about the growth and well-being of the kids. Communication is consistent, the environment is safe and welcoming, and the quality of care is exceptional—especially given the reasonable tuition. Highly recommend to any local families looking for top-tier childcare!
Price assessment: Great price
Response from the owner · 2 months ago
Thank you, Willie, for your wonderful review. We’re thrilled to hear our staff, communication, and safe, welcoming environment have made a positive impact on your family. We appreciate your recommendation and are glad our tuition provides good value. It’s an honor to care for your child and be part of the East Memphis community.
RacQuel McCarroll1 reviewiTotal number of Google reviews RacQuel has written across all businesses on Google Maps, not just this one.
My daughter has had such a great experience here! The staff is caring, welcoming, and always makes me feel comfortable knowing she is in good hands. I truly appreciate the love, patience, and care they show her. As a mom, having a childcare center where I feel confident leaving my baby means everything to me. Definitely recommend! 💕⭐️
Response from the owner · 2 months ago
Thank you so much for your kind words and recommendation. We’re thrilled your daughter is having a great experience and that our staff make you feel comfortable and confident leaving her with us. Your trust means the world, and we truly appreciate you recognizing the love, patience, and care our team provides. We look forward to continuing to care for your little one.
Roshunda Ray3 reviewsiTotal number of Google reviews Roshunda has written across all businesses on Google Maps, not just this one.
Great, friendly educational school. My grandson is adapting well which was one of my biggest concerns.
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much for your kind words, Roshunda. We’re thrilled your grandson is adapting well—that means a lot to our team. Our teachers work hard to create a friendly, educational environment, and we appreciate your trust. Please let us know anytime if we can support his continued progress.
Mardraius Rooks3 reviewsiTotal number of Google reviews Mardraius has written across all businesses on Google Maps, not just this one.
Does great with my baby girl. She's learning fast and talking more. 5
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you for the wonderful review! We’re thrilled to hear your baby girl is learning fast and talking more. It’s a joy to work with her and support her progress. We appreciate your trust and look forward to continuing to help her grow.
Marcus Williams4 reviewsiTotal number of Google reviews Marcus has written across all businesses on Google Maps, not just this one.
“We absolutely love Memphis Academy Learning Center! Our two-year-old has been attending for a while now, and we’ve seen such amazing growth. The staff is incredibly caring and truly treats the kids like family. We love that they focus on more than just daycare—they actually work on early learning and development. It gives us so much peace of mind knowing our little one is in a safe, nurturing environment while we’re at work. Highly recommend to any parent looking for quality childcare in Memphis!”
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much for the wonderful review, Marcus. We are thrilled to hear your two-year-old is growing and thriving with us and that our team’s caring approach and focus on early learning provide you peace of mind. Your recommendation means a lot to our staff and the families we serve. We look forward to continuing to support your child’s development.
Raven Housley6 reviewsiTotal number of Google reviews Raven has written across all businesses on Google Maps, not just this one.
We absolutely love this daycare! It’s such a great place where you can truly feel the family-focused atmosphere. The teachers and staff genuinely care about the children and treat them like their own. We’ve always felt welcomed, supported, and confident knowing our little one is in such a loving environment.
Response from the owner · 2 months ago
Thank you so much for your wonderful review, Raven. We’re thrilled to hear you feel our family-focused atmosphere and that our teachers and staff have made your family feel welcomed and supported. Hearing that you feel confident and that your little one is in a loving environment means the world to our team. We appreciate your trust and look forward to continuing to care for and support your child.
Erick Howard2 reviewsiTotal number of Google reviews Erick has written across all businesses on Google Maps, not just this one.
One of the best decision to make for your child/children
Response from the owner · 2 months ago
Thank you for the wonderful review! We’re honored you consider choosing us one of the best decisions for your child(ren). We appreciate your trust and will continue providing excellent care and support. If you ever need anything, we're here to help.
madi janae1 reviewiTotal number of Google reviews madi has written across all businesses on Google Maps, not just this one.
If you’re looking for a childcare center that goes above and beyond to prepare children for kindergarten while providing exceptional care, this is the place. I highly recommend it to any family seeking quality early education!
Response from the owner · 4 months ago
Thank you so much for your kind review and recommendation. We’re thrilled to hear our team is helping prepare children for kindergarten while providing exceptional care, and we appreciate your trust. We’ll keep working hard to support families and give every child a strong start.
Tarrus Lavelle1 reviewiTotal number of Google reviews Tarrus has written across all businesses on Google Maps, not just this one.
When I say I’ve never seen children so excited to learn, it blew my mind. The center was clean, organized, engaging, and the workers were very nice.
Response from the owner · 4 months ago
Thank you so much for your wonderful review, Tarrus. We’re delighted to hear the children were so excited to learn and that you found our center clean, organized, and engaging. Our staff will be thrilled by your kind words and we look forward to welcoming you and the kids back.
