Google reviewers rate Memphis Collisionworx 4.7 out of 5 based on 248 reviews, with the owner responding to forty percent of them. Customers frequently praise the shop for timely repairs, clear communication throughout the process, and effective coordination with insurance companies. However, some low-star reviews describe instances of delayed completion, unresolved quality issues requiring revisions, and perceived rudeness toward self-paying clients.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
The repairs on my 2022 Highlander were perfect. Also, they washed and cleaned the vehicle before I picked it up.
Thank you, Gharib, for your fantastic feedback! We're thrilled to hear that you were pleased with the repairs on your Highlander and appreciated the detailing job by our team. Reach out if you need anything!
Terrific shop. They provided accurate and timely information throughout the process. I would highly recommend them.
Thank you, Robertino, for your fantastic review! We're thrilled to hear that you appreciated the accurate and timely information from our team. Reach out if you need anything in the future!
Communicated every step of the way. Finished job earlier than when promised. Did an excellent job!
Thank you, Tonja, for your wonderful feedback! We're thrilled to hear that you appreciated our communication and timely service. Reach out if you need anything else!
We took my mom’s suv here through our insurance and they were so easy to work with. They made sure to keep us updated the entire time and when certain unforeseen things popped up (which is normal during a repair), they informed us and took care of it with the insurance as well. Super pleased with them and how they left her suv. Very professional, nice, and easy to work with.
Thank you, Marisabel, for sharing your experience with us! We're thrilled to hear that you found our team professional and easy to work with, and that you were pleased with the results on your mom’s SUV. Reach out if you need anything!
Timely, thorough and communicative
Thank you, Elizabeth, for your wonderful feedback! We're thrilled to hear that you found our service timely, thorough, and communicative. Reach out if you need anything!
Great body shop, timely and informative!
Thank you, Sheliya, for your fantastic feedback! We're thrilled to hear that you found our body shop timely and informative. Reach out if you need anything!
My car had scratches and red paint or red marks on it my car is grey. They did a okay job
Hi Mariah, thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly so we can address your concerns and improve your experience.
Work was done on time and looks great!
Thank you, George, for your fantastic review! We're thrilled to hear that the work was completed on time and met your expectations. Please reach out if you need anything in the future!
David and his crew made my truck showroom new thanks alot
Thank you, Kenny, for your fantastic review! We're thrilled to hear that David and his crew made your truck look showroom new. Reach out if you need anything else!
Repairs looked perfect and were completed on time. David was especially helpful
Thank you, William, for your fantastic review! We're thrilled to hear that the repairs met your expectations and were completed on time. We'll be sure to let David know how helpful you found him. Reach out if you need anything!