Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts
Google reviewers rate Memphis Motor Werks 4.8 out of 5 based on 280 reviews, with the owner responding to 6% of them. Customers frequently cite fair pricing, honest diagnostics, and timely completion for services like oil changes, engine repairs, and German auto maintenance. However, several low-star reviews describe significant price discrepancies compared to other shops and instances of unnecessary repairs, while others note rude phone interactions or policy changes regarding older vehicle models.
Data from Google, last updated November 13, 2026.
280 Google reviews we collected
Phrases our text analysis found in 187 written reviews
How often each topic comes up in the written reviews
We read 187 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They do quality work at a very fair price and are fantastically honest in their diagnosis.”
“Great atmosphere nice and productive and professional”
“Fair quote, excellent communication, completed the job a day sooner than expected.”
“After consulting with another repair shop in town, I was told my repair price was at least $900 overcharged.”
“…changed out the motor to my convertible top and everything was done on time and exactly what they said it was gonna cost…”
“I would recommend them for reliable service on German autos.”
“I highly recommend them for honest, friendly and professional service on your vehicle.”
“If you're an actual enthusiast stay away from this place.”
“I love the communication they give to us as their customer.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 280 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They did a excellent job on my heads!
I have been a customer at Memphis Motor Werks for years, and they have always been outstanding. They do quality work at a very fair price and are fantastically honest in their diagnosis. I have taken multiple cars to Devin and the gang to be serviced, and I cannot recommend them highly enough. They have saved me many dollars and many headaches. It is a joy and comfort to do business with people you can trust; you can definitely trust Memphis Motor Werks! Added Review: 9-28-2026 Once again, Devin and his team went above and beyond for me. It is awesome to have a quality repair shop that I can fully trust and never fails to go the extra mile for their customers. They do quality work and provide invaluable advice. Can't recommend Memphis Motor Werks highly enough!
I took the 2017 X3 for water pump replacement. Professional and cordial. Will bring the other BMWs here. I would recommend them for reliable service on German autos. They are thorough and I was happy the chatted about other items.
Great experience. Fair quote, excellent communication, completed the job a day sooner than expected. Pros.
Blake and his team at the shop are just outstanding people to work with.I love the communication they give to us as their customer.And always take care of me when I bring my cars in.Thank you guys for such a great job.You've done on my two mercedes.Look forward to doing more business with y'all
Our friend recommended Memphis Auto Werks. It’s where he goes for his Porsche. Just had service done and they were great. This will be our go to. Thank you!
Thanks! Glad to have your business
Second time dealing with these guys. Very informative and knowledgeable. Extremely quick turnaround. I recommend them fir sure.
Came in for a leaky radiator. Was quoted 6500$ for multiple repairs. Do yourself a big favor and get second opinions. We went to another Mercedes repair shop and they said half the stuff mentioned at Memphis motor wasn’t needed. Total for repairs at the other shop: 2500$ Will never be back. (We decided to get a second opinion after reading several other reviews on here about similar incidents)
We not only quoted repairing your coolant leak, but also repairing your leaking timing covers and collapsed engine mounts - that is why your estimate was more that that - Our price for just replacing the radiator with hoses, etc was $2300 plus tax
Great atmosphere nice and productive and professional
I take all my cars to Memphis Motorwerks. I always feel like I get my moneys worth and everything is done just as a site will be done.. They do the usual oil changes and maintenance and also they changed out the motor to my convertible top and everything was done on time and exactly what they said it was gonna cost
Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts