Carpet cleaning service · Las Vegas, NV · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 74 apartment cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 19%
4.9★★★★★311 Google reviews · 24 photos
97%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
$158typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Reviewers frequently praise the carpet cleaning service for its punctuality, rapid communication, and affordable pricing, often noting that staff members handle last-minute requests efficiently. Customers describe the cleaning results as thorough, effectively removing stains and odors from high-traffic areas and stairs. However, several low-star reviews criticize the business for unprofessional phone interactions, last-minute cancellations, and incomplete work that left stains or failed to meet promised service standards.
Google rating: 4.9 out of 5 from 311 reviews (97% five-star).
Reviews on this page: 311 Google reviews (194 with written comments, 14 with photos).
Owner responses: the business replied to 4% of reviews.
Most recent review: October 30, 2026.
Service: Apartment Cleaning Service serving Las Vegas, Nevada.
Data from Google, last updated November 1, 2026.
Score profile vs other apartment cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyApartment Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Men Clean Too Cleaning Services: 86/100 on this factor. Category median: 92.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Men Clean Too Cleaning Services: 73/100 on this factor. Category median: 92.B
73
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Men Clean Too Cleaning Services: 75/100 on this factor. Category median: 93.B
75
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Men Clean Too Cleaning Services: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Men Clean Too Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Men Clean Too Cleaning Services: 100/100 on this factor. Category median: 86.A
100
Bar = this company · dark tick = category median.
Star ratings
311 Google reviews we collected
4.9of 5
5 stars30197%
4 stars00%
3 stars00%
2 stars10%
1 star93%
Praise vs complaints
Phrases our text analysis found in 194 written reviews
97%praise
Praise40897%
Complaints123%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2586%
Reasonable414%
Overpriced00%
Not sure00%
$158-40% vs typical apartment cleaning services
Middle half of what 20 customers paid ($101–$214) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response10525%
Staff & attitude8921%
Quality & results8821%
Would recommend7117%
Price & value379%
Communication184%
Honesty & trust123%
What customers talk about
We read 194 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Zach communicates well and accepts last minute appointments, he serviced my house the same day!”
“Rapid response from Zac, very helpful and patient on my million questions.”
“I made a call to this business and the guy that answered the phone was very rude.”
“Thorough and quick carpet cleaning services leave carpets smelling fresh and looking spotless at a very reasonable price!”
“The girls cleaned ok but all around job not happy the boss did a terrible job shampooing job definitely will never get my service again left stains di…”
“I definitely recommend them and would use them again!”
“Avoid at all costs.”
“Zack was very fast and efficient for a great price.”
“The other companies out here will over charge.”
“Also very good at communicating with flexible scheduling would definitely use his services again.”
“I’m very pleased with the services fast and reliable set an appointment for 9am on Saturday morning got a call wanted to know if he could come earlier…”
People customers mention
Zac16 reviews
Zach5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Men Clean Too Cleaning Services for 7 kinds of job. Pick one to see what they paid and said.
IIsar3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
My carpet hasn't been cleaned since the pandemic. In addition, I live on the ground floor near an open wash with 2 dogs in the home.
This deep clean was the best that can be expected in my situation.
Thank you for the grant service.
Paid $150–200Great priceDeep clean
MMJLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Zac was very quick to response, very fast and efficient. My carpets got cleaned nicely. Great price!
Paid $150–200Great priceGeneral carpet cleaning
CConsueloLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
My carpet came out amazing. I did not think it would look as good as it did. I had some really high traffic areas and some tough stains he was able to get them all out. Would recommend this service any day. I will be using them again after the holidays and anytime after.
Paid $250–300Great priceDeep clean
AAnthony4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They were on time with our appointment left the carpet spotless. Definitely will be hitting them up for future work!
LLizet4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Amazing team! Rapid response from Zac, very helpful and patient on my million questions. Maria and her partner were on time and did such an amazing job on the move out details I needed. 10/10
Paid $350–400Great priceMoving-related cleaning
JJulieLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Zac came out to my house to clean my carpet and a shag rug. He was very professional, fast and efficient. My carpet hasn’t been cleaned in years and he left it clean and smelling good. I’ll definitely use him again. Thanks Zac
My carpet hasn't been cleaned since the pandemic. In addition, I live on the ground floor near an open wash with 2 dogs in the home.
This deep clean was the best that can be expected in my situation.
Thank you for the grant service.
Price assessment: Great price
Price: $150–200
Services: Deep clean
G
Giavonni Garcia2 reviewsiTotal number of Google reviews Giavonni has written across all businesses on Google Maps, not just this one.
This man CLEANS!!!!! He knows what he is doing and can advise you on how to stay on top of the cleanliness. Zach communicates well and accepts last minute appointments, he serviced my house the same day! Super chill guy that handles business. Thank you for making my carpet look new again!!! I’ll be booking again in 6 months, we will be regular customers.
Price assessment: Great price
Services: Standard cleaning
M
MJ ShLocal Guide · 22 reviewsiTotal number of Google reviews MJ has written across all businesses on Google Maps, not just this one.
My carpet came out amazing. I did not think it would look as good as it did. I had some really high traffic areas and some tough stains he was able to get them all out. Would recommend this service any day. I will be using them again after the holidays and anytime after.
Price assessment: Great price
Price: $250–300
Services: Deep clean
I
Isaiah Gordon1 reviewiTotal number of Google reviews Isaiah has written across all businesses on Google Maps, not just this one.
Amazing team! Rapid response from Zac, very helpful and patient on my million questions. Maria and her partner were on time and did such an amazing job on the move out details I needed. 10/10
Price assessment: Great price
Price: $350–400
Services: Moving-related cleaning
L
larrisa jimenez3 reviewsiTotal number of Google reviews larrisa has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
Really happy with the service! They showed up on time, were super friendly, and did a great job. My carpets look so much cleaner, and my whole house feels fresh. I definitely recommend them and would use them again!
Price assessment: Great price
Services: Office & workplace cleaning, Standard cleaning
J
Julie TruongLocal Guide · 14 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Zac came out to my house to clean my carpet and a shag rug. He was very professional, fast and efficient. My carpet hasn’t been cleaned in years and he left it clean and smelling good. I’ll definitely use him again. Thanks Zac