Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Men in Black Pest Control Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%98+13.9Replies to reviews 7%48+3.4Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Men in Black Pest Control Services

Aurora, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 934 Google reviews

📞 Call (630) 901-3261Request a call backWebsite ↗

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Men in Black Pest Control Services is better than 97% of ant exterminators.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Men in Black Pest Control Services is better than 95% of ant exterminators.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Men in Black Pest Control Services is better than 93% of ant exterminators.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Men in Black Pest Control Services is better than 98% of ant exterminators.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Men in Black Pest Control Services is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Men in Black Pest Control Services is better than 48% of ant exterminators.C
48

Reviews for your job

Customers hired Men in Black Pest Control Services for 8 kinds of job.

Men in Black Pest Control Services for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$90–$282

All 2 Google reviews tagged “Cockroach extermination”

AmeliaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joe serviced us today. Joe was very personable right off the phone. He was very knowledgable about all the products and managed to answer questions before we could ask! Joe was also pretty cool as we were able to relate on things like pop culture and pets! Joe is awesome and he deserves a raise.

Cockroach extermination+ Punctuality+ Quality+ Professionalism
TRL8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using Men in Black since 2013 and I am always happy with their service. Latest treatment was residential for ants and spiders. Technician (David D.) was on time, professional, and courteous. Went the extra mile to locate an ant nest outside to get to the root of the problem. 5 stars!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$150+56% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 77%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination18$71–$186
Rodent extermination15$76–$246
General pest inspection14$56–$116
Spider extermination8$65–$146
Bug & insect extermination7$58–$116
Home inspection6$63–$171
Hornet & wasp extermination6$61–$246
Cockroach extermination2$90–$282

Compare with

Pest Arrest Pest Control - Aurora logoPest Arrest Pest Control - AuroraExperts Score 98Aurora · 4.96★Pest Arrest Pest Control logoPest Arrest Pest ControlExperts Score 97Aurora · 4.97★Kaptar Environmental Pest Control Services - Naperville logoKaptar Environmental Pest Control Services - NapervilleExperts Score 96Aurora · 4.97★