Analyzing 5,403,8675.4M ReviewsFor 14,52514.5K Experts

Experts Reviews · Company report
Men in Black Pest Control Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%74+11.1Craft & service 20%4+0.8Value 10%19+1.9Momentum 8%88+7Track record 7%66+4.6Accountability 5%14+0.7Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE

Men in Black Pest Control Services

Aurora, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 934 Google reviews

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Report card

Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Men in Black Pest Control Services is better than 81% of ant exterminators.A
81
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Men in Black Pest Control Services is better than 74% of ant exterminators.B
74
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Men in Black Pest Control Services is better than 4% of ant exterminators.F
4
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Men in Black Pest Control Services is better than 19% of ant exterminators.F
19
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Men in Black Pest Control Services is better than 88% of ant exterminators.A
88
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Men in Black Pest Control Services is better than 66% of ant exterminators.B
66
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Men in Black Pest Control Services is better than 14% of ant exterminators.F
14

Reviews for your job

Customers hired Men in Black Pest Control Services for 8 kinds of job.

Men in Black Pest Control Services for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$119
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Bug & insect extermination”

ChristinaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Men in Black Pest Control since 2016. Family tun, great service. Tyrone in particular has been great to work with, polite, on time, careful in his work. I cannot recommend enough!

Great priceBug & insect extermination
ShellyeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Patrick is very good and professional.

Reasonable priceHome inspectionBug & insect extermination
SteveLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came out the day after I called. Showed up early. In and out, all done

Bug & insect extermination
Sohappy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lavell V. from Men in Black pest control listened to our concerns and covered all areas we informed him about. He was friendly and understanding. He did a great job!

Spider exterminationGeneral pest inspectionBug & insect extermination
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lavell was very efficient. Great job! This company provides a very consistent customer experience across the different employees that come.

Reasonable priceBug & insect extermination
Stu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had Max out at my house yesterday to spray for insects and check on rodent traps. He was courteous, respectful, and took the time to answer all of my questions. He's great and I hope we'll work with him again in the future.

Bug & insect exterminationRodent extermination
MarkLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Men in Black. Max has serviced our house multiple times and he is great!!

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$150+52% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 77%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination18$71–$187
Rodent extermination15$76–$282
General pest inspection14$56–$116
Spider extermination8$63–$151
Bug & insect extermination7$61–$119
Home inspection6$63–$176
Hornet & wasp extermination6$58–$282
Cockroach extermination2$76–$282

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