Analyzing 5,375,0625.4M Reviews For 14,39614.4K Experts

Experts Reviews · Company report
Men in Black Pest Control Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%74+11.1Craft & service 20%4+0.8Value 10%19+1.9Momentum 8%88+7Track record 7%66+4.6Accountability 5%14+0.7Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE

Men in Black Pest Control Services

Aurora, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 934 Google reviews

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Report card

Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Men in Black Pest Control Services is better than 81% of ant exterminators.A
81
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Men in Black Pest Control Services is better than 74% of ant exterminators.B
74
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Men in Black Pest Control Services is better than 4% of ant exterminators.F
4
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Men in Black Pest Control Services is better than 19% of ant exterminators.F
19
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Men in Black Pest Control Services is better than 88% of ant exterminators.A
88
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Men in Black Pest Control Services is better than 66% of ant exterminators.B
66
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Men in Black Pest Control Services is better than 14% of ant exterminators.F
14

Reviews for your job

Customers hired Men in Black Pest Control Services for 8 kinds of job.

Men in Black Pest Control Services for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$282

All 2 Google reviews tagged “Cockroach extermination”

AmeliaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joe serviced us today. Joe was very personable right off the phone. He was very knowledgable about all the products and managed to answer questions before we could ask! Joe was also pretty cool as we were able to relate on things like pop culture and pets! Joe is awesome and he deserves a raise.

Cockroach extermination+ Punctuality+ Quality+ Professionalism
TRL8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using Men in Black since 2013 and I am always happy with their service. Latest treatment was residential for ants and spiders. Technician (David D.) was on time, professional, and courteous. Went the extra mile to locate an ant nest outside to get to the root of the problem. 5 stars!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$150+52% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 77%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination18$71–$187
Rodent extermination15$76–$282
General pest inspection14$56–$116
Spider extermination8$63–$151
Bug & insect extermination7$61–$119
Home inspection6$63–$176
Hornet & wasp extermination6$58–$282
Cockroach extermination2$76–$282

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