Customers frequently praise the store for knowledgeable staff who provide patient assistance with suit and tuxedo fittings, noting that on-site alterations often complete within a day. Positive reviews highlight quick service, reasonable pricing, and helpful guidance for wedding parties and last-minute needs. However, recurring criticisms include limited inventory selection, items arriving with poor fit or hygiene issues, and isolated incidents of rude behavior or incorrect billing that led to negative experiences.
Google rating: 4.7 out of 5 from 358 reviews (85% five-star).
Reviews on this page: 358 Google reviews (292 with written comments, 19 with photos).
Owner responses: the business replied to 79% of reviews.
Most recent review: October 23, 2026.
Service: Accessory serving San Jose, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
358 reviews on Google
5★306
4★26
3★9
2★3
1★14
Reviews from Google, shown as published (original wording, unedited).
M
Marcus3 reviews
★★★★★
Tony made buying a new suit easy. Alterations done on site, fits like a dream. Highly recommend this location.
Response from the owner · 2 days ago
Thank you for sharing your experience! We're thrilled to hear that Tony made your suit purchase seamless and that the alterations provided a perfect fit. We appreciate your recommendation and look forward to serving your menswear needs again.
I came in with a reservation looking to pick up my rental suit for my wedding 4 days from today, but there was a problem with the reservation. Shoutout to Robert and Anahí for quickly addressing the issue and working with MW customer service to get me and my best man measured and fitted in the same day AND making sure our suits arrive in time for the big day. They really went above and beyond to remedy my situation and I can’t thank them enough!
Response from the owner · 4 days ago
We're so glad Robert and Anahí could assist you efficiently and ensure your suits were ready in time for your wedding. Thank you for acknowledging their efforts and for choosing us for your menswear needs.
I was helped by Anahi for my wedding party a couple months ago. She was absolutely amazing. I had a huge wedding party of 11 men and she really went above and beyond for us. I honestly bugged her alot but she always got back to me fast. Her attention to detail and her advice was exactly what I needed for my big day. Thank you so much and you're my number 1 recommendation to people going forward.
Response from the owner · 5 days ago
It's wonderful to know that Anahi made your wedding preparations seamless and memorable. Her dedication to ensuring a perfect fit and offering valuable advice is what we aim for. We appreciate your kind words and recommendation!
I went in there on a pinch for my friend’s wedding and it was helped by Robert. Robert was extremely informative and nice and not pushy. I ended up changing my decision to a better decision for the occasion. Thank you Robert so much for your excellent customer service.
Response from the owner · 6 days ago
It's fantastic to hear that Robert provided such informative and friendly service. We're pleased he could help you make the right choice for the wedding. Thank you for acknowledging his efforts!
We're so glad to hear you had a positive experience with our friendly team. Thank you for sharing your feedback, and we hope to continue meeting your menswear needs.
Robert was an amazing help, he helped my son find an outfit for his event. Super friendly, great customer service! Thank you!
Response from the owner · 2 weeks ago
Thank you for sharing your experience! We're thrilled to hear that Robert provided excellent service and helped your son find the perfect outfit. We appreciate your kind words and look forward to assisting with your future menswear needs.
Great experience at Men’s Wearhouse—my first visit since prom! I came in during lunch, explained the occasion, my budget, and what I needed, and was out within 30 minutes. The staff was knowledgeable and kept everything within budget without any back-and-forth over pricing. They gave thoughtful advice when I asked, without being pushy. My suit will be ready in less than a week, including pants alterations. An easy, efficient experience from a clearly experienced team.
Response from the owner · 2 weeks ago
Thank you for your kind words! We're happy to know that our team provided you with a smooth and efficient experience. It's our mission to ensure quality craftsmanship and a perfect fit for all our customers.