General contractor · Boise City, ID · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%85+12.9Craft & service penalty97−0.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 40 home remodeling contractorsiPosition by Experts Score among all companies we track in this category. · better than 46%
5.0★★★★★27 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Merrick Construction & Design five stars based on twenty-seven reviews, noting the owner responds to all feedback. Clients describe kitchen, bathroom, and window projects as completed on time with high-quality craftsmanship. Recurring themes include transparent communication, fair pricing, and organized site management. No common criticisms appear in the provided excerpts, which consistently highlight professional conduct and attention to detail.
Google rating: 5.0 out of 5 from 27 reviews (100% five-star).
Reviews on this page: 27 Google reviews (26 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 4, 2026.
Service: Home Remodeling Contractor serving Boise City, Idaho.
Data from Google, last updated November 2, 2026.
Score profile vs other home remodeling contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyHome Remodeling Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Merrick Construction & Design: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Merrick Construction & Design: 97/100 on this factor. Category median: 97.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Merrick Construction & Design: 97/100 on this factor. Category median: 97.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Merrick Construction & Design: 85/100 on this factor. Category median: 98.A
85
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Merrick Construction & Design: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
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Bar = this company · dark tick = category median.
Star ratings
27 Google reviews we collected
5.0of 5
5 stars27100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 26 written reviews
100%praise
Praise54100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price125%
Reasonable375%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1222%
Would recommend917%
Quality & results815%
Speed & response815%
Honesty & trust713%
Communication59%
Price & value59%
What customers talk about
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Justin and his team were transparent, communicative, and professional throughout the entire process, keeping me informed at every step.”
“We would highly recommend Merrick Construction to everyone!”
“We really appreciated his attention to detail, from design, choice of materials, and construction.”
“They do a fantastic job in a timely manner making sure the job is done right.”
“Merrick Construction and Design is a reputable company, with high character, integrity and masterful craftsmanship.”
“Communication and timely completion was superior.”
“The quality of work was great and the price was fair.”
People customers mention
Justin5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Merrick Construction & Design for 8 kinds of job. Pick one to see what they paid and said.
LLinda9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We just completed a long-awaited kitchen remodel and couldn't be happier with the final product. It more than met our expectations. Justin Merrick managed the process from beginning to end. We really appreciated his attention to detail, from design, choice of materials, and construction. Everyone was respectful…
Home renovations
CCarol4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have used Merrick Construction many many times over the past 10 years for projects at my house and on my rental properties. They do a fantastic job in a timely manner making sure the job is done right. Great attention to details.
Reasonable priceTile work installationInstall flooringHome renovations
AAaron7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Justin, Gayle and the team were great to work with. Honest and fair. Would recommend to anyone.
CCandice8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Working with Merrick and his team was really smooth and stress free. Justin was informative about all the steps and process for our home improvement project. I would highly recommend Merrick Construction!
Great priceHome renovations
AAmitLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I recently hired Merrick Construction to update a second-floor living space, which included removing three large windows and installing a 15-foot sliding door to access an upper-level deck. Justin and his team were transparent, communicative, and professional throughout the entire process, keeping me informed at…
Reasonable priceGeneral construction
TToney9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’m very pleased with the way the project came together. Working directly with Justin and his team produce the quality results I was looking for. Communication and timely completion was superior.
We just completed a long-awaited kitchen remodel and couldn't be happier with the final product. It more than met our expectations. Justin Merrick managed the process from beginning to end. We really appreciated his attention to detail, from design, choice of materials, and construction. Everyone was respectful and courteous. Would highly recommend Merrick Construction.
Services: Home renovations
Response from the owner · a month ago
Thank you, Linda, for the wonderful review. We are thrilled to hear your kitchen remodel exceeded expectations and that Justin's attention to detail made the process smooth. We will pass your kind words along to Justin and the entire crew. We appreciate your recommendation and are grateful you chose Merrick Construction.
C
Carol Modesto4 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
I have used Merrick Construction many many times over the past 10 years for projects at my house and on my rental properties. They do a fantastic job in a timely manner making sure the job is done right. Great attention to details.
Price assessment: Reasonable price
Services: Tile work installation, Install flooring, Home renovations, Home repairs
Response from the owner · 2 months ago
Thank you, Carol, for your continued trust in Merrick Construction over the past 10 years. We're glad our team's attention to detail, timeliness, and quality work have met your expectations on your home and rental properties. Your repeat business and kind words mean a lot to us. We look forward to helping with your future projects.
A
Aaron V7 reviewsiTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Justin, Gayle and the team were great to work with. Honest and fair. Would recommend to anyone.
Response from the owner · 6 months ago
It brings us great satisfaction to hear that Justin, Gayle, and the entire team at Merrick Construction & Design provided you with an excellent experience. We are committed to honesty and fairness in all our projects, and we truly value your recommendation. We look forward to serving you again!
C
Candice Laven8 reviewsiTotal number of Google reviews Candice has written across all businesses on Google Maps, not just this one.
Working with Merrick and his team was really smooth and stress free. Justin was informative about all the steps and process for our home improvement project. I would highly recommend Merrick Construction!
Price assessment: Great price
Services: Home renovations
Response from the owner · 9 months ago
Thank you so much for your kind words, Candice! I'm glad to hear that Justin and the team made your home improvement project smooth and stress-free. We appreciate your recommendation and look forward to potentially working with you again in the future!
A
Amit PallLocal Guide · 17 reviewsiTotal number of Google reviews Amit has written across all businesses on Google Maps, not just this one.
I recently hired Merrick Construction to update a second-floor living space, which included removing three large windows and installing a 15-foot sliding door to access an upper-level deck. Justin and his team were transparent, communicative, and professional throughout the entire process, keeping me informed at every step.
Working with construction companies can feel intimidating, especially when you’re not an expert, but Merrick Construction made the experience smooth and worry-free. The final invoice matched the original estimate, and the finished result exceeded my expectations.
I’m extremely happy with both the process and the outcome, and I will absolutely be turning to Merrick Construction for future home projects.
Price assessment: Reasonable price
Services: General construction
Response from the owner · 9 months ago
Thank you so much for the wonderful review, Amit! I'm glad Justin and the team could make your renovation experience smooth and stress-free, and that you're happy with the new sliding door and updated space. We look forward to working with you on future projects!
T
Toney Williams9 reviewsiTotal number of Google reviews Toney has written across all businesses on Google Maps, not just this one.
I’m very pleased with the way the project came together. Working directly with Justin and his team produce the quality results I was looking for. Communication and timely completion was superior.
Response from the owner · 9 months ago
Thank you, Toney, for your wonderful feedback! I'm glad you appreciated our communication and timely completion of your project. Justin and his team are dedicated to delivering quality results, and it's rewarding to hear you were pleased with their work.
J
John Toscano3 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Complete house remodel. Good ideas, easy to work with. Very good attention to detail.
Price assessment: Reasonable price
Services: Construction management, General construction
Response from the owner · a year ago
Thank you for the 5 stars John and for being a wonderful customer of ours! We sincerely appreciate you letting us showcase your kitchen and bathroom remodel in the 2025 NARI Home Tour - where yours WON BEST BATH!! :) Looking forward to staying in touch in the future.
D
Donna Mcpride8 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Excellent! Very knowledgeable and professional. I will be calling them again!
Response from the owner · a year ago
Thank you so much, Donna! We're glad to hear you found our team knowledgeable and professional. We look forward to working with you again in the future!
T
Timothy BirdLocal Guide · 905 reviewsiTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
A good friend of ours had a bathroom remodel and it came out stunning like a show room style. Every thing about is just shined and glowing of professional. It definitely adds to the value having the bathroom upgraded and I believe they will have many more years to enjoy this beautiful bathroom of work.
Response from the owner · a year ago
Thank you, Timothy! What a great review for our luxury remodel projects. We really appreciate you taking the time to share your experience and support for Merrick Construction & Design.
J
James Blincoe5 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Our concrete driveway extension was completed on time and looks good.
Response from the owner · a year ago
Thank you James! We couldn’t be happier getting to know more neighbors in our community and be there to help with your construction needs. I look forward to seeing you and your wife on the next walk around the neighborhood!
