Customers frequently highlight the punctuality, thoroughness, and friendly demeanor of the cleaning teams, noting that staff communicate effectively and use their own supplies. Recurring themes include consistent bi-weekly or monthly service, attention to detail, and reasonable pricing for both residential and commercial clients. One lower-rated review criticized the quality of a deep clean on specific surfaces like floors and shower doors, indicating that results may vary depending on the depth of the requested service.
Google rating: 4.9 out of 5 from 69 reviews (94% five-star).
Reviews on this page: 69 Google reviews (60 with written comments, 1 with photos).
Owner responses: the business replied to 91% of reviews.
Reviews from Google, shown as published (original wording, unedited).
JZ
Judy Zizzo8 reviews
★★★★★
I’m very happy to have my home cleaned and tidied monthly. The teams are efficient and pleasant to work with.
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning
Response from the owner · a day ago
Thank you, Judy! We're so glad you're happy with your monthly cleaning service. It's wonderful to hear that our team has been efficient and pleasant to work with. We appreciate your kind words and continued trust in Merry Maids Eugene!
The people were very nice. I asked for a deep clean cause this is a house that I’ve just moved into and was not cleaned prior to the people moving Out. The kitchen and dining room floor is not acceptable and the shower doors and slide area is definitely not clean.
Merry Maids has been a total lifesaver! Balancing a full-time job and being a full-time mom makes it so hard to keep the house clean, but their service has been amazing. They’re great at communicating when they’re coming next and they’re always super thorough, even explaining exactly what they worked on. Their initial deep clean was incredible, and now I have someone come every other week. My cleaner, Jennifer, does such a great job and I love feeling comfortable having her in my home.
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning, Deep clean
Response from the owner · 3 weeks ago
Thank you, Sonia! We’re so glad our team has been able to make things a little easier for you. We really appreciate you mentioning the communication, attention to detail, and Jennifer’s great work. We’ll be happy to keep taking good care of your home!
Millie and Brandon were awesome! They cleaned everything very deeply. Were extremely respectful and asked questions when they weren’t sure of something. I would absolutely have them back again
Price assessment: Reasonable price
Price: $500+
Services: Standard cleaning
Response from the owner · a week ago
Thank you, Nathan, We’re delighted to hear that Millie and Brandon delivered such a thorough and professional cleaning service. We truly appreciate your trust and look forward to serving you again!
Monique and Millie did an exceptional job cleaning our home today! They were friendly, professional, thorough, and clearly take great pride in their work. Our house looks and feels incredibly clean, and they paid close attention to every detail.
It was such a wonderful feeling to walk into a spotless, fresh, dust-free home. We are extremely impressed with their service and highly recommend Monique and Millie at Merry Maids to anyone looking for exceptional house cleaning. We will definitely be having them back!
Thank you both so much!
We also had the pleasure of meeting Malia from Merry Maids when she came to our home to provide us with a cleaning estimate, and we were extremely impressed with her from start to finish!
It’s clear that Malia truly cares about providing excellent customer service. She made the entire process easy, comfortable, and stress-free. We really appreciate the time she spent with us and would highly recommend Malia and Merry Maids to anyone looking for a professional and trustworthy cleaning service!
Thank you, Malia, for making such a great first impression!
Response from the owner · a month ago
Thank you so much, Kimberly, for your thoughtful review! We’re thrilled to hear that Monique, Millie, and Malia made such a great impression. Your kind words mean a lot to our team, and we truly appreciate you choosing Merry Maids for your home cleaning services. We look forward to seeing you again!
Jessica is awesome!
So is Linda and Amy
Well, frankly all of the gals are sooper dooper!
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning
Response from the owner · a week ago
Thank you, Susan, for your lovely feedback! We’re thrilled to hear that Jessica, Linda, Amy, and the rest of our team made such a positive impression. Your kind words mean a lot to us, and we look forward to continuing to provide you with excellent cleaning service!
Jessica does a beautiful job cleaning our home. I came home after a very long work day and it was so nice to see the extra little touches she did. Thank you Jessica! We love having you as our housekeeper.
Response from the owner · a month ago
Thank you, Royce! We’re so glad Jessica’s attention to detail made coming home after a long work day even better. We truly appreciate your trust in our house cleaning services in Eugene!
