Analyzing 7,643,0887.6M ReviewsFor 21,58621.6K Experts
Google reviewers rate the service 4.7 out of 5 based on 137 reviews, with the owner responding to 42 percent of them. Customers frequently praise the thoroughness of deep cleans, punctuality, and effective communication regarding schedule changes. Recurring themes include consistent results and friendly staff who accommodate specific cleaning requests. However, low-star reviews highlight patterns of staffing shortages, incomplete cleaning tasks, and billing discrepancies that do not match the actual time or labor provided.
Data from Google, last updated November 2, 2026.
137 Google reviews we collected
Phrases our text analysis found in 109 written reviews
How often each topic comes up in the written reviews
We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did an amazing job cleaning my home, quick and efficient.”
“They make my sink shine, clean my windows so well and they are so kind and work around you!”
“I have been using them for several years now, and would recommend to anyone who needs cleaning done.”
“Shelby is amazing, always on time, and very thorough.”
“I have them once a week it's wonderful they do a great job it's so worth it.”
“About an hour into the "cleaning", I knew I was ripped off and I just let them do whatever they wanted without even looking at them.”
“I’ve been with them for a few years now and they are very reliable, have never once canceled on me or been late.”
“The office management was equally impressive, always kind, understanding, and easy to communicate with.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.7 ★★★★★ 137 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very good service!!!!!!!
Thank you so much for the positive review!
Did a great job!!
Thanks for the positive feedback!
Rebecca does an amazing job
Thank you so much for the kind words. Rebecca is Awesome!
Great job!!
Thank you so much for the positive review!
Jessica is amazing! I like having the same person clean every time. The manager is also great to work with to work around my schedule.
I LOVE LOVE LOVE THEIR WORK!!!!!! They make my sink shine, clean my windows so well and they are so kind and work around you!!! 😍😍😍😍
Thank you so much for the kind words.
Jessica does an amazing job. Ever time! She is very polite.
Thank you so much for the kind words. Jessica is the best!!
Quick, efficient and thorough
Thank you so much for the positive feedback!
I have used Merry Maids for over 2 years and am always extremely happy when Shelby shows up at my door to clean my house. She is thorough and efficient and my home is always left so very clean.
Thank you so much for the kind words!
Jessica C. always does fantastic job cleaning our house. Fast and friendly every time!
Thank you so much for the kind words. Jessica is the best!
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Analyzing 7,643,0887.6M ReviewsFor 21,58621.6K Experts