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Metro Dumpster Rental Schaumburg

Garbage collection service · Hoffman Estates, IL · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%84+53.4Reliability 28%97+27.4Replies to reviews 8%100+8.2Experts Score= 89Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 44 dumpster rental servicesPosition by Experts Score among all companies we track in this category. · better than 28%
4.8 ★★★★★ 34 Google reviews · 20 photos
85%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
Oct 2026latest review

Metro Dumpster Rental Schaumburg at a glance

Customers rate Metro Dumpster Rental Schaumburg 4.8 out of 5 based on 34 reviews, noting the company's reliability, professional crew, and competitive pricing. Reviewers frequently highlight the ease of navigating the website and the availability of various dumpster sizes for different needs. While most feedback is positive regarding service quality and communication, one lower-rated review suggests customers should ask about potential discounts to secure better rates.

  • Google rating: 4.8 out of 5 from 34 reviews (85% five-star).
  • Reviews on this page: 34 Google reviews (23 with written comments).
  • Owner responses: the business replied to 97% of reviews.
  • Most recent review: October 9, 2026.
  • Service: Dumpster Rental Service serving Hoffman Estates, Illinois.

Data from Google, last updated October 29, 2026.

Score profile vs other dumpster rental services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

Satisfaction84Reliability97Craft & service–Value–Momentum100Replies to reviews100Satisfaction: 84 (median 96)Reliability: 97 (median 97)Momentum: 100 (median 100)Replies to reviews: 100 (median 95)
This companyDumpster Rental Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metro Dumpster Rental Schaumburg: 84/100 on this factor. Category median: 96.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metro Dumpster Rental Schaumburg: 97/100 on this factor. Category median: 97.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metro Dumpster Rental Schaumburg: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metro Dumpster Rental Schaumburg: 100/100 on this factor. Category median: 95.A
100

Bar = this company · dark tick = category median.

Star ratings

34 Google reviews we collected

  • 5 stars2985%
  • 4 stars412%
  • 3 stars13%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 23 written reviews

  • Praise13100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude431%
  • Honesty & trust323%
  • Quality & results215%
  • Speed & response215%
  • Price & value18%
  • Would recommend18%

What customers talk about

We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I was happy with the professionalism shown by the collection crew.”
  • “Very dependable.”
  • “Outstanding service every week.”
  • “They arrived prepared, worked quickly, and completed the agreed-upon job properly.”
  • “Excellent service and competitive pricing.”
  • “Would recommend to anyone”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was happy with the professionalism shown by the collection crew. They arrived prepared, worked quickly, and completed the agreed-upon job properly. The service was well organized and convenient.

EdwardLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I haven't visited this business , but according to the reviews I read, It's a good company to rent dumpsters for your convenience.

Alexis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

When looking up this company, I had no trouble finding them. When I was looking around their website, it was easy to find what I was looking for.

KachinaLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This company clearly outlines all their offerings helping me to make a well informed decision.

Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I'm really pleased with the garbage collection service that was offered. genuinely remarkable

Sherry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Professional service. They offer a wide range of dumpsters to cover your needs whatever they may be.

Photos

Customer reviews

4.8 ★★★★★ 34 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
A Google User2 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was happy with the professionalism shown by the collection crew. They arrived prepared, worked quickly, and completed the agreed-upon job properly. The service was well organized and convenient.

Edward TaylorLocal Guide · 20 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I haven't visited this business , but according to the reviews I read, It's a good company to rent dumpsters for your convenience.

Response from the owner · 11 months ago

Thank you, Edward, for your positive feedback! We appreciate your interest in our services. When you're ready to rent a dumpster, we're here to provide a convenient and reliable solution.

Marsha Wendy2 reviewsTotal number of Google reviews Marsha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding service every week.

Response from the owner · 11 months ago

Thank you, Marsha! We appreciate your kind words and are thrilled to hear you’re satisfied with our service. Our team is dedicated to providing reliable waste management solutions every week.

alex obando2 reviewsTotal number of Google reviews alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I couldn’t ask for a better service.

Response from the owner · 11 months ago

Thank you, Alex, for your wonderful feedback! We're thrilled to hear you had a great experience with our service. Your satisfaction is our priority, and we look forward to assisting you again in the future.

Rafal Duha3 reviewsTotal number of Google reviews Rafal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Properly ran business!

Response from the owner · 11 months ago

Thank you, Rafal! We appreciate your positive feedback and are glad to hear you found our services well-managed. Our team is dedicated to providing excellent waste management solutions. We look forward to serving you again!

Viktor2 reviewsTotal number of Google reviews Viktor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Would recommend to anyone

Response from the owner · 11 months ago

Thank you, Viktor, for your kind words and recommendation! We appreciate your support and are glad to hear you had a positive experience with our services. We look forward to serving you again!

Darlene Dickens1 reviewTotal number of Google reviews Darlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Responsive and friendly team.

Response from the owner · 11 months ago

Thank you, Darlene, for your kind words! We're glad to hear that our team's responsiveness and friendliness made a positive impact. We look forward to assisting you with your future waste management needs!

Rho Glam3 reviewsTotal number of Google reviews Rho has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service. So glad I used them!

Response from the owner · 11 months ago

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our customer service. Your satisfaction is our priority, and we look forward to assisting you again!

Nicole Weeks1 reviewTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great reliability.

Response from the owner · 11 months ago

Thank you, Nicole, for your positive feedback! We appreciate your recognition of our reliability and are committed to providing excellent service for all your waste management needs. Looking forward to serving you again!

Tommy Vu1 reviewTotal number of Google reviews Tommy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The people are nice, make sure to ask for discount

Response from the owner · 11 months ago

Thank you for your feedback, Tommy. We're glad you had a positive experience with our team. Don't hesitate to reach out for any future needs, and we appreciate your suggestion regarding discounts!

Metro Dumpster Rental Schaumburg on Google Maps →

Business details