Analyzing 6,750,3346.8M ReviewsFor 19,07219.1K Experts
Google reviewers rate Metro Junk and Trash Removal Service five out of five stars based on 291 reviews. Customers frequently praise the company for punctuality, professional communication, fair pricing, and efficient removal of various items like furniture and yard debris. While most feedback is positive, one lower-rated review noted an incomplete job and unprofessional behavior, though the owner responded to the majority of customer comments.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Bar = this company · dark tick = category median.
291 Google reviews we collected
Phrases our text analysis found in 228 written reviews
How often each topic comes up in the written reviews
We read 228 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jason was very prompt and reliable, showed up on time and ready to work.”
“When they arrived they were quick and professional.”
“I was looking for someone who was reasonable to come out and haul off an old sofa and entertainment center.”
“We give Jason and his company 5 stars and highly recommend him.”
“Jason and his team did a quick and thorough job and they worked with me on pricing which made all the difference.”
“Arrived on time, good with communication, and fair pricing.”
“I will continue to use them as they are very reliable and reasonably priced.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Metro Junk and Trash Removal Service for 8 kinds of job. Pick one to see what they paid and said.
We used their services this week. Jason was very prompt and reliable, showed up on time and ready to work. Before we knew it our cardboard debris was gone! We give Jason and his company 5 stars and highly recommend him.
Was able to negotiate the price of the pickup. When they arrived they already started to loading up before I got outside. Would use again and or recommend.
Great experience. They asked good questions and showed on time. Worked hard to load my junk. I recommend them.
Kind and courteous. Moved out two couches from my house without any issue. Fair price for a professional service.
I was looking for someone who was reasonable to come out and haul off an old sofa and entertainment center. They were able to come out two day after my call. He stayed in contact with me to let me know the day and time they were arriving. When they arrived they were quick and professional.
He stayed in constant contact with me to make sure he understood what I needed. And...they came early! They were very quick and quiet. Hire them. You won't regret it. And I had very heavy stuff.
| Job | Reviews | Category typical |
|---|---|---|
| Junk removal | 45 | — |
| Furniture removal | 35 | — |
| House & garage cleanouts | 30 | — |
| Yard debris removal | 21 | — |
| Appliance removal & disposal | 14 | — |
| Construction debris removal | 12 | — |
| Electronic waste removal & disposal | 5 | — |
| Trash removal & disposal | 3 | — |
5.0 ★★★★★ 291 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We used their services this week. Jason was very prompt and reliable, showed up on time and ready to work. Before we knew it our cardboard debris was gone! We give Jason and his company 5 stars and highly recommend him.
Thank you for the feedback,please call any time yall need junk removed.
Great communication
Thanks for the feedback.Any time u need junk or trash renoved just give us a call.
Was able to negotiate the price of the pickup. When they arrived they already started to loading up before I got outside. Would use again and or recommend.
I see only 3 stars was give what could of been down better to get 5 next tine?
Came a day after calling! They removed a table, I was thrilled!
Fast and great
Great experience. They asked good questions and showed on time. Worked hard to load my junk. I recommend them.
Thank you for the review!!!!!
Kind and courteous. Moved out two couches from my house without any issue. Fair price for a professional service.
Thank you for your review!!!!
I was looking for someone who was reasonable to come out and haul off an old sofa and entertainment center. They were able to come out two day after my call. He stayed in contact with me to let me know the day and time they were arriving. When they arrived they were quick and professional.
Thank you for your review!!!
He stayed in constant contact with me to make sure he understood what I needed. And...they came early! They were very quick and quiet. Hire them. You won't regret it. And I had very heavy stuff.
Thanks for your feedback !
Jason and his associate were very professional. They went above and beyond. Great service.
Thank u sir,anytime u need junk or trash removed just give us a call (817)938-0955
Analyzing 6,750,3346.8M ReviewsFor 19,07219.1K Experts
