Customers frequently highlight the company's punctuality, professional communication, and careful handling of diverse items, including pianos and office equipment. Reviewers note that the team is accommodating for short-notice requests and maintains fair pricing across various move sizes. The primary criticism involves significant breakage of self-packed boxes, with one reviewer alleging improper handling caused widespread damage. Additionally, a separate complaint claims that a negative review was edited into a positive one without consent.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Moved my items from Little Rock on short notice and were super accommodating throughout. Sean was so great to work with. Don't hesitate to use them.
Thank you so much, Martha. We are glad we could accommodate your short-notice move and that Sean made the process smooth and easy. We appreciate your recommendation and your kind words.
Fast Friendly service, Very careful with the furniture.<br>Arrived 10 minutes early and worked hard the entire time.
Gary, thank you for the great review. We're so glad the crew arrived early, treated your furniture with care, and worked hard throughout the move. We appreciate you choosing us and look forward to helping you again.
Moving Mom into assisted living is hard! But Metro Movers made it much easier. I’m grateful for their timeliness, hard work, and going the extra mile(s) to make the move a good experience. I’m sure to be a repeat customer for other moves as well. No brainer!
Thank you, Steven. We are honored Metro Movers could make moving your mom easier and appreciate you recognizing our timeliness and hard work. We look forward to being your go-to for future moves.
We used Metro to move my Mom from her home of almost 50 years. From start to finish it was a wonderful experience. Very communicative, professional and the guys that moved us were awesome! Would highly recommend them to everyone!
Robin,<br>Thank you so much! I’m so glad to hear our team took great care of your Mom. We certainly appreciate the review, as well as your business!
I could not be happier with my moving experience. The entire process, from the quote to the move, was handled with integrity and care. The crew that moved us were kind and mindful of our needs. I highly recommend this service, you will not be disappointed. Edit: We have now used Metro several times, and their service is consistently professional. We are never disappointed. The costs are very reasonable, too!
Linda, Thank you for the kind words. So grateful you had a positive experience with our professional team at Metro. Blessings!
We moved from a home we’d lived in for 28 years in June and metro did a great job moving us. So when we finished out our detached garage to moved my in-laws on property with us we called Metro. They packed and moved my in-laws on September 11th from a house they’d lived in for over 30 years. Metro was very professional, patient and thorough! I highly recommend using Metro for your move!
Christy, thank you so much for trusting Metro with both moves and for sharing your experience. We are thrilled our team could be professional, patient, and thorough while helping your family through these transitions. Your recommendation means a lot to us. Wishing you and your in-laws all the best in your updated home.
Sean, Kalvin, Matt, and Shawn, and were absolutely wonderful to work with during the out-of-state move of my mom’s estate. They were friendly, hardworking, professional, and incredibly careful with everything they handled (including a piano!)<br><br>They also have some seriously impressive Tetris-like skills! I still don’t know how they managed to fit everything into the truck so efficiently, but they did—and then delivered everything safely to both my storage unit and my new home.<br><br>This was already a very stressful and emotional time for me, and their kindness, attention to detail, and willingness to take such good care of my mom’s belongings made the entire process so much easier. I’m genuinely grateful for the care they showed from beginning to end.<br><br>Thank you Kalvin, Matt, Shawn and Sean from Metro Moving! I would absolutely recommend them for local or our of state moving!!!
Thank you, Gretchen. We’re so glad Sean, Kalvin and Matt were able to make such a difficult out-of-state move easier. We’ll pass along your compliments about their careful handling and Tetris-like packing; they’ll be thrilled to hear it. It means a lot that your mom’s belongings arrived safely to both your storage unit and new home, and we truly appreciate your recommendation. If you ever need us again, we’re here to help.
I honestly can’t say enough good things about Metro Moving Co. They helped move my grandma and they made what could have been a really stressful and emotional day so much easier on our family. From the moment they showed up, they were friendly, respectful, and ready to work. They took their time with her things, treated everything with care, and most importantly, treated my grandma with kindness and respect. That meant more to me than anything. You could tell they actually cared about doing things the right way.<br><br>When you’re trusting someone with a family member’s belongings and things that have a lot of memories attached to them, you want people who are going to treat it like more than just another moving job. That’s exactly what these guys did.<br><br>I’m extremely thankful for how well they took care of my grandma and how much easier they made the whole process for us. I would recommend Metro Moving Co. to anyone needing movers, and I wouldn’t hesitate to use them again.<br><br>Thank y’all again for everything!
Craig, thank you so much for your kind words and for trusting Metro Moving Co. with your grandmother's move. We’re glad our team could make a stressful and emotional day easier and that they treated her and her belongings with the respect and care she deserved. Your recommendation means a great deal to us and we appreciate you recognizing our crew’s dedication. We’re honored to have helped and ready to assist again whenever you need us.
My move was small. The technicians were attentive to my requests and made it all seem effortless. I am satisfied and would recommend their service to others.
Thank you, Denise, for sharing your experience and for the 5-star review. We're glad our technicians were attentive and made your small move feel effortless. We appreciate your recommendation and are happy you were satisfied. We look forward to helping you or anyone you refer in the future.
Great company with motivated, hard working employees. I’d highly recommend.
Mike, thank you so much for the kind words and recommendation. We're proud of our motivated, hard-working team and glad their efforts made a difference. We look forward to serving you again.