Amanda Connor2 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe was one of the best grooming I've seen! We'll definitely be back!
Metz Dog Grooming
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%90+12.7Replies to reviews 7%12+0.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 32 pet trainersPosition by Experts Score among all companies we track in this category. · better than 35%
4.8 ★★★★★ 120 Google reviews · 24 photos
90%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Metz Dog Grooming at a glance
Google reviewers rate Metz Dog Grooming 4.8 out of 5 stars based on 120 reviews, with the owner replying to none. Customers frequently praise the grooming quality, noting that dogs appear clean, well-cut, and pleasant-smelling upon pickup. Recurring themes include the groomer's patience with anxious pets, flexible scheduling, and effective communication regarding appointment times. However, some low-star reviews criticize missed appointments, poor phone responsiveness, and incomplete services such as missing nail trims or insufficient brushing.
- Google rating: 4.8 out of 5 from 120 reviews (90% five-star).
- Reviews on this page: 120 Google reviews (85 with written comments, 15 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 26, 2026.
- Service: Pet Trainer serving Isanti, Minnesota.
Data from Google, last updated October 28, 2026.
Score profile vs other pet trainers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metz Dog Grooming: 89/100 on this factor. Category median: 93.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metz Dog Grooming: 90/100 on this factor. Category median: 89.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metz Dog Grooming: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metz Dog Grooming: 90/100 on this factor. Category median: 99.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metz Dog Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metz Dog Grooming: 12/100 on this factor. Category median: 73.F
12
Bar = this company · dark tick = category median.
Star ratings
120 Google reviews we collected
- 5 stars10890%
- 4 stars76%
- 3 stars11%
- 2 stars00%
- 1 star43%
Praise vs complaints
Phrases our text analysis found in 85 written reviews
- Praise8298%
- Complaints22%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price120%
- Reasonable480%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Quality & results3036%
- Would recommend2429%
- Staff & attitude1720%
- Speed & response45%
- Price & value45%
- Communication34%
- Honesty & trust22%
What customers talk about
We read 85 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I feel good about leaving my dog in her care and we always get great service!”
“I would absolutely recommend Jodi if you are looking for a groomer!”
“Nice cut, snarls behind ears removed and smells oh se good.”
“She's fast, does a great job and my dog is well cared for.”
“She is very reasonable in her prices for the work she does.”
“The communication is great and the dogs are always ready when she says.”
“We have trusted her with all our dogs since she opened!”
People customers mention
- Jodi 18 reviews
- Jody 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Metz Dog Grooming for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Jenni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
You can tell she really has a heart for the animals! I feel good about leaving my dog in her care and we always get great service!♥️
Reasonable price
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Wow! Our 1st appointment! We just moved here from Colorado and our two babies needed grooming so bad! Jodi got us in and did an absolute incredible job! They smelled so good and looked beautiful! Thank you Jodi, see you in a few weeks !!!!!
Reasonable priceDog grooming
Leisha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Been taking our chocolate lab to Jodi at Metz grooming for awhile now. Everytime she is always fantastic about scheduling and our Brady boy looks amazing after! Will be bringing our new Malchi to her soon too!
Great priceDog grooming
Wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
First time customer and we ❤️ how Bouncer looks. Nice cut, snarls behind ears removed and smells oh se good. Definitely would return and recommend Jodi.
Reasonable priceDog grooming
Monica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This was the first time coming to Metz Dog Grooming and I was very impressed. She did a wonderful job on my doodle. Highly recommend Metz Dog Grooming
Marlene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jodi at Metz Dog Grooming is so GREAT with our dog, and it's comforting to know that while she is there she is in good hands! Jodi is patient when listening to my grooming requests, and Ruby always looks great when I pick her up (and she smells good too)...thank you Jodi!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 4 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 120 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Jenni Bergman3 reviewsTotal number of Google reviews Jenni has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYou can tell she really has a heart for the animals! I feel good about leaving my dog in her care and we always get great service!♥️
- Price assessment: Reasonable price
Karen Bertelson3 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWow! Our 1st appointment! We just moved here from Colorado and our two babies needed grooming so bad! Jodi got us in and did an absolute incredible job! They smelled so good and looked beautiful! Thank you Jodi, see you in a few weeks !!!!!
- Price assessment: Reasonable price
- Services: Dog grooming
Leisha Hengel4 reviewsTotal number of Google reviews Leisha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBeen taking our chocolate lab to Jodi at Metz grooming for awhile now. Everytime she is always fantastic about scheduling and our Brady boy looks amazing after! Will be bringing our new Malchi to her soon too!
- Price assessment: Great price
- Services: Dog grooming
Wendy Nistler5 reviewsTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFirst time customer and we ❤️ how Bouncer looks. Nice cut, snarls behind ears removed and smells oh se good. Definitely would return and recommend Jodi.
- Price assessment: Reasonable price
- Services: Dog grooming
Monica Batesole2 reviewsTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis was the first time coming to Metz Dog Grooming and I was very impressed. She did a wonderful job on my doodle. Highly recommend Metz Dog Grooming
Marlene Sandmann2 reviewsTotal number of Google reviews Marlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJodi at Metz Dog Grooming is so GREAT with our dog, and it's comforting to know that while she is there she is in good hands! Jodi is patient when listening to my grooming requests, and Ruby always looks great when I pick her up (and she smells good too)...thank you Jodi!
Anne Roberts4 reviewsTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJodi does an amazing job with both of my Cavapoos. The communication is great and the dogs are always ready when she says. I highly recommend!
Janice Snodie7 reviewsTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJody is great with our three fur babies. They love her. Highly recommend!!
Candy DawsonLocal Guide · 21 reviewsTotal number of Google reviews Candy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have been bringing my Pom's (pomeranians) to Jodi at Metz Grooming for 3 years now....may be longer! But all I can say is she is the best of the best! I have taken my dogs to other groomers in the area before Jodi and NONE even come close to Jodi's expertise! I highly recommend her! Not only is she the best at grooming, she LOVES dogs....and they love her! If you want your dog groomed right, bring them to Metz grooming! I promise you won't be disappointed.
Business details
- Address: 200 9th Avenue Southeast, Isanti, MN 55040
- Phone: (763) 444-4196
- Service area: Isanti, MN