PLUMBERS · MILWAUKEE, WI
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%57+8.5Craft & service 20%29+5.8Value 10%21+2.1Momentum 8%97+7.8Track record 7%28+2Accountability 5%55+2.8Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%57+8.5Craft & service 20%29+5.8Value 10%21+2.1Momentum 8%97+7.8Track record 7%28+2Accountability 5%55+2.8Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCOREMGA Sewer, Water & Gas Plumbing Contractor 24hr Emergency Services Available 7 Days A Week
Better than 19% of plumbers · #73 of 90
4.8★134 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
83%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
MGA Sewer, Water & Gas Plumbing Contractor 24hr Emergency Services Available 7 Days A Week for water heater installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#71 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 5 Google reviews tagged “Water heater installation”
★★★★★ b · Edited 2 months ago
Great timely professional work done as always Friendly service
Reasonable priceWater heater installation
★★★★★ Walter · 3 months ago
Kayla is great ! Excellent service. Thank you very much for your professional sales and service
Paid $2,000+Reasonable priceWater heater installationWater tank installationWater tank repair
★★★★★ Norma · 5 months ago
Customer service and professionalism is outstanding ! I had a leaky water heater and needed asap service . My initial call was at 6:02 am and my replacement installation was completed at 11:58 am w/clean-up included SAME DAY👌🏽🎖️✅
Paid $1,000+Reasonable priceWater heater installation
★★★★★ Jeanette · 6 months ago
MGA worked with me and the Focus on Energy program to install my new hybrid water heater. I was their first hybrid installation. I just loved that they were professional from start to finish. Great job MGA. They have done other work as well for me.
Paid $1,000+Great priceWater heater installation
★★★★★ Amanda · 5 years ago
Rating only, no written review.
Water heater installation+ Responsiveness+ Punctuality+ Professionalism
vs category
Blue = MGA, grey = plumbers average
Rating over time
Price
$642+34% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 9%Reasonable 88%Overpriced 3%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%57+8.5Craft & service 20%29+5.8Value 10%21+2.1Momentum 8%97+7.8Track record 7%28+2Accountability 5%55+2.8Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
16
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
57
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
29
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
21
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
97
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
28
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
55
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+22 / −0
Professionalism
+24 / −1
Responsiveness
+26 / −1
Punctuality
+21 / −0
Value
+14 / −0
