HOUSE CLEANING SERVICES · MEMPHIS, TN
MGL Cleaning Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%89+38.9Reliability 19%79+14.8Value 13%68+8.5Momentum 10%55+5.5Track record 9%5+0.4Accountability 6%38+2.4Experts Score= 71Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

MGL Cleaning Solutions

Better than 86% of house cleaning services · #7 of 50

5.0★42 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

MGL Cleaning Solutions for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$259
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “General housekeeping”

★★★★★ Leo · 2 months ago

Magaly and her team are amazing, and performed an outstanding job on my home! It feels wonderful to know that we have someone to assist us in keeping our home spotless!

Great priceStandard cleaningMoving-related cleaningGeneral housekeeping
★★★★★ Jan · 2 months ago

MGL is by far the best cleaning service I have ever used. They are so professional and they pay such attention to detail. I feel like I live in a new house. It is sparkling, clean, and fresh.

Great priceStandard cleaningGeneral housekeeping
★★★★★ Diana · 7 months ago

They are efficient, hard working, and get the job done in a timely manner. They are also pleasant to work with.

Paid $200–250Reasonable priceGeneral housekeeping
★★★★★ Patricia · 10 months ago

Fantastic Job<br>Over the years, I’ve had several companies/individuals clean my home. This was by far the best experience. The thoroughness to details was amazing.

Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Aly · a year ago

Fantastic cleaning business and team. Magaly is a dream to work with. Wonderfully responsive with stellar communication, work, pricing and very easy to pay. We wouldn’t survive without MGL helping us manage the cleanliness and enjoyment of our family’s home and life. 🥰 We encourage you to connect and work with…

Paid $150–200Great priceStandard cleaningGeneral housekeepingDeep clean
★★★★★ Velma · a year ago

Rating only, no written review.

Paid $150–200Great priceGeneral housekeeping

vs category

Blue = MGL, grey = house cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02025-Q1: 5.00★ (10 reviews)2025-Q2: 5.00★ (7 reviews)2025-Q3: 5.00★ (8 reviews)2025-Q4: 5.00★ (4 reviews)2026-Q1: 5.00★ (2 reviews)2026-Q2: 5.00★ (1 reviews)2026-Q3: 5.00★ (7 reviews)2026-Q4: 5.00★ (3 reviews)2025-Q12025-Q32026-Q12026-Q32026-Q4
This companyIndustrydot size = review count

Price

$233-16% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%89+38.9Reliability 19%79+14.8Value 13%68+8.5Momentum 10%55+5.5Track record 9%5+0.4Accountability 6%38+2.4Experts Score= 71Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
89
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
79
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
68
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
55
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
5
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
38

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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