We absolutely love MH Cleaning Service! I’m so happy we found them because they have truly been wonderful. They are always on time, incredibly dependable, and our house looks amazing every single time they come. And trust me, my husband is SUPER picky when it comes to cleaning, so the fact that he’s always happy says a lot! One of the things I really appreciate is how great they are at communicating. I get a text when they’re on their way, when they arrive, and when they’re finished. It’s such a little thing, but it makes such a difference! They are also so sweet to our dog Charlie, which is a big deal to us. I also have to mention their customer service because it really is fantastic. Anytime I have a question or need to change our schedule, they respond so quickly and are always happy to help. It just makes everything so easy. It’s such a great feeling to have people coming into your home who you completely trust and know will do an amazing job. I honestly can’t recommend MH Cleaning Service enough. They have been such a great find for our family!
MH Cleaning Service
MH Cleaning Service at a glance
Customers consistently praise MH Cleaning Service for thorough deep cleaning, punctuality, and professional communication, including text updates and easy scheduling adjustments. Recurring themes highlight attention to detail, reasonable pricing, and friendly staff who respect the home. One minor criticism noted in a low-star context involves occasional language mishaps, though this did not detract from the overall satisfaction with the detailed work performed.
- Google rating: 4.9 out of 5 from 189 reviews (98% five-star).
- Reviews on this page: 189 Google reviews (178 with written comments, 7 with photos).
- Owner responses: the business replied to 93% of reviews.
- Most recent review: October 30, 2026.
- Service: Apartment Cleaning Service serving Charlotte, North Carolina.
Data from Google, last updated November 2, 2026.
Star ratings
189 Google reviews we collected
- 5 stars18598%
- 4 stars21%
- 3 stars00%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 178 written reviews
- Praise33198%
- Complaints62%
Topic share
How often each topic comes up in the written reviews
- Quality & results10130%
- Would recommend7522%
- Staff & attitude6620%
- Speed & response4614%
- Communication196%
- Price & value175%
- Honesty & trust134%
What customers talk about
We read 178 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It’s such a great feeling to have people coming into your home who you completely trust and know will do an amazing job.”
“Highly recommend this company and we will definitely use them again.”
“…nd will be having MH Cleaning Services back every two weeks so I will never again postpone having guests or fall back into the “deal with it later” ha…”
“They are also so sweet to our dog Charlie, which is a big deal to us.”
“They are always on time, incredibly dependable, and our house looks amazing every single time they come.”
“One of the things I really appreciate is how great they are at communicating.”
“They communicate, are thorough and reasonably priced.”
“I will definitely recommend them to anyone looking for reliable, professional, and high-quality cleaning services.”
People customers mention
- Maria 17 reviews
- Reina 6 reviews
- Gloria 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 189 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
MH Cleaning service did an amazing job cleaning my house. This was our first time using this company and they did great. Did a very through deep cleaning. Very friendly staff and very reasonable price. I loved the extra little details they did the toilet paper and tissue boxes and towels. We felt like we were in a hotel or cruise ship lol. Highly recommend this company and we will definitely use them again.
- Price assessment: Reasonable price
- Services: Deep clean
I was so impressed with MH Cleaning from the initial process as I’d been through the vetting phase of other cleaning companies prior. MH Cleaning exceeded all of my expectations and was exceptionally easy to work with from the beginning to the end and highly professional. The supervisor, Yvette was so attentive and understanding to my needs and expectations and communicated this to the cleaning crew (Ava, and Mariela) who were very attentive, detailed, helpful and just sweet! These ladies delivered and executed so well, that we decided to move forward with their cleaning program for future use. You’ve got a loyal customer here! Thank you MH Cleaning Service!
- Price assessment: Reasonable price
- Price: $450–500
- Services: Deep clean
Excellent service and attention to detail
- Price assessment: Reasonable price
- Services: Standard cleaning
I have been using MH Cleaning for years and they always go above and beyond providing thorough cleaning & great communication!
- Price assessment: Great price
- Price: $200–250
- Services: Standard cleaning
Excellent service and very professional!!
- Price assessment: Reasonable price
- Services: Deep clean
Our cleaners did a thorough and fantastic job
- Price assessment: Reasonable price
- Price: $400–450
- Services: Deep clean
The crew did an exceptional job. The house is spotless. I am very pleased with their work.
- Price assessment: Great price
- Price: $100–150
- Services: Standard cleaning
Thank you so much, Sandra, for your wonderful review and for sharing photos! We truly appreciate you choosing MH Cleaning Services. We’re very happy to hear that you were pleased with the work and that your home is spotless. At MH Cleaning Services, we are always working hard to provide the most detailed and reliable cleaning service in the Charlotte area. Thank you again for trusting MH Cleaning Services with your home — we truly appreciate your support!
The staff did an incredible job and paid attention to ALL the details. I’m in awe at how well they did and how much attention they gave my home. I really needed this deep cleaning since I’ve been traveling and so busy. This took so much weight off my shoulders. Thank you, Celina, and team!!
- Price assessment: Reasonable price
- Price: $350–400
- Services: Deep clean
This company did an extremely complete cleaning of our home. They literally cleaned EVERYTHING. Exceeded my expectations by a long way! Would recommend to anyone needing a through cleaning.
- Price assessment: Reasonable price
- Price: $200–250
- Services: Standard cleaning
Business details
- Address: 10718 Monroe Rd, Matthews, NC 28105
- Phone: (704) 426-7626
- Website: mhcleanservices.com
- Service area: Charlotte, NC