Massage therapist · Spokane Valley, WA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%99+15.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 158 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 94%
5.0★★★★★81 Google reviews · 3 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Mia's Therapeutic Massage Clinic Spokane at a glance
Google reviewers rate the clinic five stars based on eighty-one reviews, noting that the owner replies to all feedback. Clients frequently cite punctuality, responsive scheduling, and fair pricing as positive aspects of the service. Recurring themes include customized deep tissue work, attentive communication regarding pressure levels, and effective relief for chronic pain, headaches, and sports injuries. One review mentions a new employee, while others highlight the primary therapist's consistent skill and kindness.
Google rating: 5.0 out of 5 from 81 reviews (99% five-star).
Reviews on this page: 81 Google reviews (71 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 26, 2026.
Service: Massage Therapist serving Spokane Valley, Washington.
Data from Google, last updated October 25, 2026.
Score profile vs other massage therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mia's Therapeutic Massage Clinic Spokane: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mia's Therapeutic Massage Clinic Spokane: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mia's Therapeutic Massage Clinic Spokane: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mia's Therapeutic Massage Clinic Spokane: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
–
Bar = this company · dark tick = category median.
Star ratings
81 Google reviews we collected
5.0of 5
5 stars8099%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 71 written reviews
100%praise
Praise92100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price545%
Reasonable655%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4043%
Would recommend2224%
Quality & results1112%
Honesty & trust78%
Price & value55%
Speed & response44%
Communication33%
What customers talk about
We read 71 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I truly appreciated how accommodating and caring she was.”
“If you're looking for a knowledgeable, attentive, and talented massage therapist, I highly recommend Mia!”
“Great experience, like I told Mia I have had a good amount of massages and I think thenone I recently got from her has been the best.”
“Besides that, she’s just a truly wonderful, sweet, genuine, authentic Angelic human being.”
“On top of that, her pricing is incredibly affordable for the amount of time and quality of care you receive.”
“I was dealing with headaches, and even though she had a busy schedule, she made the effort to fit me in right away.”
“Great and communicating which makes me feel very comfortable telling her exactly what I want and don’t want.”
People customers mention
Amy3 reviews
Carter3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LukasLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
My wife and I have been seeing Mia for years now. She is one the most wonderful humans on this planet. She is so sweet and kind and caring. She is very good at what she does and I have never had an appointment that I didnt feel 100% better afterwards. She is well worth the money spent.
Great price
JasmineLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had a wonderful experience with Mia! I was dealing with headaches, and even though she had a busy schedule, she made the effort to fit me in right away. I truly appreciated how accommodating and caring she was.
She took the time to understand exactly what I needed and customized the massage to target the areas…
Great price
TravisLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Mia is amazing. She actually listens to where you want work done, instead of just doing what she wants. Pressure was amazing, I like a lot of pressure, she asked multiple times if it was ok and not too much. She truly cares about her clients and their health. I have never had someone consistently ask how I am doing…
Reasonable price
AngelaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Mia is the best in Spokane and top 3 that I’ve ever experienced in my life. She listens to my concerns and gives me exactly what I ask for in every session. Besides that, she’s just a truly wonderful, sweet, genuine, authentic Angelic human being. She’s able to go as deep as I need her to go Doing deep tissue massage.. I love her highly recommend her!!!💕
ShandelleLocal Guide · 3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Mia is honestly one of the most amazing, not only masseuse, but person that I know. She is one of the only people that has been able to work on me and actually help. I've been trying for years to get help with my fibro and body pains and Mia is one of two in over a decade that has helped me and not made it worse.
Great price
Caleb3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Mia is a wonderful masseuse. I'm a difficult person to massage because I'm very tense and she's able to get through all of the tension. I've had other people struggle with their full body weight. If you need help with pain, Mia is THE masseuse to try!
My wife and I have been seeing Mia for years now. She is one the most wonderful humans on this planet. She is so sweet and kind and caring. She is very good at what she does and I have never had an appointment that I didnt feel 100% better afterwards. She is well worth the money spent.
Price assessment: Great price
Response from the owner · 4 weeks ago
Thanks, Lukas! Well, gosh!, Of course my mission is to help you feel better, and not just in the moment, but ongoing. Looking forward to working with you and your wife in the future, as well!
Mia
Jasmine GalleLocal Guide · 24 reviewsiTotal number of Google reviews Jasmine has written across all businesses on Google Maps, not just this one.
I had a wonderful experience with Mia! I was dealing with headaches, and even though she had a busy schedule, she made the effort to fit me in right away. I truly appreciated how accommodating and caring she was.
She took the time to understand exactly what I needed and customized the massage to target the areas causing the most tension. I really appreciated how thorough she was and how much care she put into making sure the session was tailored specifically to me rather than just following a routine.
On top of that, her pricing is incredibly affordable for the amount of time and quality of care you receive. I left feeling so much better and will definitely be back. If you're looking for a knowledgeable, attentive, and talented massage therapist, I highly recommend Mia!
Price assessment: Great price
Response from the owner · 3 months ago
Thanks so much, Jasmine, for your enthusiastic review. Looking forward to our next appointment .
Travis AdamsLocal Guide · 18 reviewsiTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.
Mia is amazing. She actually listens to where you want work done, instead of just doing what she wants. Pressure was amazing, I like a lot of pressure, she asked multiple times if it was ok and not too much. She truly cares about her clients and their health. I have never had someone consistently ask how I am doing at that moment, how I am feeling throughout. Great experience, like I told Mia I have had a good amount of massages and I think thenone I recently got from her has been the best.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Thank you, Travis, you are the client, and it's all about how I can help you, as I am not a "this is how I do it." I find out what works for you. Wonderfully kind of you to add your comments!
Angela WoodsLocal Guide · 15 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Mia is the best in Spokane and top 3 that I’ve ever experienced in my life. She listens to my concerns and gives me exactly what I ask for in every session. Besides that, she’s just a truly wonderful, sweet, genuine, authentic Angelic human being. She’s able to go as deep as I need her to go Doing deep tissue massage.. I love her highly recommend her!!!💕
Response from the owner · 5 months ago
Thanks so much Angela, I’m glad you said I listen! After all, YOU are the client, and I am here for you. See you soon…
Shandelle PetersonLocal Guide · 3 reviewsiTotal number of Google reviews Shandelle has written across all businesses on Google Maps, not just this one.
Mia is honestly one of the most amazing, not only masseuse, but person that I know. She is one of the only people that has been able to work on me and actually help. I've been trying for years to get help with my fibro and body pains and Mia is one of two in over a decade that has helped me and not made it worse.
Price assessment: Great price
Response from the owner · 5 months ago
Thank you, Shandelle, I really like to help people , and I am happy we made some progress together. Looking forward to seeing you again soon!
Caleb Allen3 reviewsiTotal number of Google reviews Caleb has written across all businesses on Google Maps, not just this one.
Mia is a wonderful masseuse. I'm a difficult person to massage because I'm very tense and she's able to get through all of the tension. I've had other people struggle with their full body weight. If you need help with pain, Mia is THE masseuse to try!
Price assessment: Great price
Response from the owner · 5 months ago
Thank you so much, Caleb! Looking forward to working with you again.
Carol Sowers2 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
I’ve been seeing Mia for a while now, and she has been incredibly helpful. She truly listens to my concerns and tailors every session to what my body needs that day. If you’re looking for a skilled and compassionate therapist in Spokane, I highly recommend her.
Price assessment: Great price
Response from the owner · 7 months ago
Thank you so much, Carol, for your kind words. See you again soon!
Randy Deniston7 reviewsiTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Mia is AMAZING. I have received a lot of massages in my life and honestly she’s my favorite massage therapist that I have gone to! She also listens to my needs and makes adjustment based on it. Great and communicating which makes me feel very comfortable telling her exactly what I want and don’t want. I recommend her to everyone!
Response from the owner · 7 months ago
Hi Lexi, sorry it took so long to respond. Thanks so much! I'm a bit busy, so please make your next appointment well ahead. Thank you!
Evelyn Rowe5 reviewsiTotal number of Google reviews Evelyn has written across all businesses on Google Maps, not just this one.
