Jose Martinez3 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNice place with good deals on PC
Micro Center
Micro Center at a glance
Customers frequently praise the store for its extensive inventory of computer components, competitive pricing, and knowledgeable staff who assist with system builds and upgrades. Positive reviews highlight the clean, organized layout and helpful service for both first-time builders and experienced technicians. However, several low-star reviews cite issues with the service department, including unclear diagnoses, upselling on repairs, and unresponsive management regarding warranty claims or payment disputes.
- Google rating: 4.5 out of 5 from 8,205 reviews (71% five-star).
- Reviews on this page: 8,205 Google reviews (4,374 with written comments, 170 with photos).
- Owner responses: the business replied to 51% of reviews.
- Most recent review: October 27, 2026.
- Service: Data Recovery Service serving Paterson, New Jersey.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.5
★★★★★8,205 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Nick was super knowledgeable and explained the whole process of PC’s to me and provided excellent recommendations.”
“Your sales staff at that store are terrible and arrogant to think that everyone is dumber than them.”
“Their selection is outstanding with tons of brands, competitive pricing, and surprisingly good stock on items that are sold out elsewhere.”
“I believe I was ripped off and didn't receive the service I was entitled to.”
“Quality Service, Great Communication, and They Go the Extra Mile”
“The Knowledge Bar is completely horrible, between Bryant, young kid with pony tail and alex/adam whatever his name is.”
“Jim immediately stepped in to help get me a new pc at the same price.”
“after I was done, I went online to complain and guess what micro center show, the appointment cancelled and reason No Show.”
“I’ll definitely be shopping at this store regularly and highly recommend it to others!”
“…y selling defective laptops and then trying to upsell you on repairs, stay away 💀, despite responding to the review management is actively ignoring m…”
“He was extremely nice, understanding, professional, and genuinely helpful throughout the entire process.”
“However, I will never trust their service/diagnostics department again.”
“They took the time to explain each step, answer my questions, and make sure I was fully taken care of throughout the entire process.”
“Wasted my time, poor communication, zero solutions.”
People customers mention
- Microcenter 58 reviews
- Amazon 45 reviews
- Buy 36 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
LarissaLocal Guide · 51 reviewsTotal number of Google reviews Larissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt has everything for the computer to be delivered. My husband works in the area of computer maintenance and the store always saves him.
Dennis UskyLocal Guide · 11 reviewsTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat Store Great Staff
Francisco VelasquezLocal Guide · 19 reviewsTotal number of Google reviews Francisco has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMe encanta ir para este lugar es fascinante ver todo lo nuevo que ellos traen
Response from the owner · Edited 5 days ago
Thanks, Francisco! We're glad you enjoy seeing all the latest products at Micro Center.
Christopher MorrisLocal Guide · 228 reviewsTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWent here again recently, I was able to buy an m.2 wifi chip for a computer that needed the upgrade. It now sees my new router. And internet is significantly faster.
Response from the owner · Edited a week ago
Thanks, Christopher! We're glad the PC is running better for you!
James LojaLocal Guide · 19 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHad a phenomenal experience purchasing my first PC here, from the manager to the sales associate. Nick was super knowledgeable and explained the whole process of PC’s to me and provided excellent recommendations. Super patient and professional. Will be returning here for any future PC or electronic needs. 10/10 service.
Response from the owner · a week ago
Thank you, James! We're glad Nick and the team could make your first PC purchase such a phenomenal experience. We look forward to helping with your future PC and electronics needs!
Rahman DaleyLocal Guide · 27 reviewsTotal number of Google reviews Rahman has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome place, they had everything I wanted and great prices.
Ahmed KamelLocal Guide · 82 reviewsTotal number of Google reviews Ahmed has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDisappointed with my experience at Micro Center. I paid $50 for a battery installation, but the replacement battery that I purchased directly from ASUS appeared defective. I wasn't asking for a refund, just a one-time courtesy installation when the replacement arrives. Management declined, citing technician productivity. As a small business owner, I understand labor costs, but I also believe in absorbing reasonable expenses to maintain customer goodwill. The lack of flexibility and customer-focused service (unless you buy their annual service package of course!) was disappointing.
Response from the owner · a week ago
Hi Ahmed. Thank you for sharing the feedback on your experience. We are sorry that an exception could not be made in this instance, and we will share the feedback with the store's leadership for future consideration.
Yutao Wei3 reviewsTotal number of Google reviews Yutao has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google1 star — Warning for anyone paying with a large amount of cash. I bought two graphics cards here. The total amount I paid was $33,060 in cash. The cashier did not count the money in front of me at the counter. He took the cash to a back room and counted it out of my sight. He then came back and claimed that $1,000 was missing from the $33,060 I had paid. I asked for the manager. The manager checked the surveillance video, but it was unclear. The manager then recounted the cash and still claimed that $1,000 was missing from the total amount I paid. To be clear: the total amount I paid was $33,060. The store claimed that $1,000 was missing from that total. I do not speak English well, and I felt the staff assumed I was easy to take advantage of and did not take my dispute seriously. I did not call the police because I did not know how to handle the situation. I am not making a legal accusation against any individual, but I want to share my experience honestly: after my cash was taken out of my sight, I was told that $1,000 was missing from the $33,060 I paid. Please be very careful if you pay with cash here. Insist that the cashier counts the money in front of you, under camera, and get everything documented in writing. I hope no other customer has the same experience.
Response from the owner · 6 days ago
Hello, and thank you for reaching out to share your experience. We understand that your transaction involved a significant amount of cash, and the team arranged to count it in a secure setting to help protect both you and the associate while handling such a large sum. After you agreed to this process, the associate counted the cash under camera and determined that the amount was short. A manager then independently recounted the cash and reviewed the footage at your request. The manager’s count matched the associate’s, and the footage supported the amount counted. A photo was also provided to help offer additional transparency. We’re sorry this information wasn’t enough to resolve your concerns. We appreciate you taking the time to share your feedback.
AJ AngladeLocal Guide · 11 reviewsTotal number of Google reviews AJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExceptional customer service. I purchased an ASUS motherboard as a first time builder and bent one of the pins. I purchased the warranty but didn’t realize it was different from the accidental damage. They still helped me swap it out with a new one, and got me in and out of there in 15 min. Highly recommend to first time builders!
Response from the owner · a week ago
We're glad to hear that the team was able to make an exception to help out, AJ! Thanks for sharing.
Business details
- Address: 263 McLean Blvd, Paterson, NJ 07504
- Website: microcenter.com
- Service area: Paterson, NJ