Analyzing 10,307,09010.3M ReviewsFor 29,13429.1K Experts
Customers frequently praise the shop for quick turnaround times, friendly staff, and fair pricing on services like oil changes, tire rotations, and brake repairs. However, low-star reviews highlight recurring issues with diagnostic accuracy, unexpected additional costs, and billing for parts that were not replaced. The business maintains a 4.8 rating from 1,720 reviews, with the owner responding to 90% of feedback.
Data from Google, last updated November 10, 2026.
1,720 Google reviews we collected
Phrases our text analysis found in 898 written reviews
How often each topic comes up in the written reviews
We read 898 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very friendly, quick service, was in and out with a new tire in under 20 min!”
“Pay attention while changing oil and filter first they rude and stealing money from you they are telling you that they change the oil filter in fact t…”
“I was dealing with a stuck oil filter that I couldn't get off myself, and the team at Midas got me taken care of quickly and efficiently.”
“It is the fact that they kept calling me and apologize for the delay.”
“Damien provided great experience for brake pads/rotors/caliper replacement.”
“This has been the worst experience I have had in my life with a car repair.”
“Damian, and his team honest great work at a great price.”
“those guys who work at that midas will over charge you.”
“Special thanks to Damien for his fantastic help and honesty—truly appreciated!”
“Shady shop that tried charging for parts that weren't replaced.”
“I highly recommend this location to anyone in need of auto repairs or maintenance.”
“Easily the worst experience I’ve ever encountered with an auto shop, and would encourage everyone to avoid this location at all costs.”
“I went to Midas, and Jack not only explained everything to me, but went a step further and checked on the services Hyundai said I “urgently need done.”
“Emailed the address listed on my receipt to get help with my poor experience and was ignored, did not recieve a reply.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 1,720 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Fast and great service
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our fast and great service. Your satisfaction is our top priority, and we look forward to serving you again soon.
Store here does great work. Damian, and his team honest great work at a great price.
Jim. Thank you for recognizing Damian and our team's honest, high-quality work at a great price. We look forward to serving you again!
Always dependable !
Thank you so much for your kind words! We're thrilled to hear that you find us dependable. Your support means a lot to us, and we look forward to continuing to meet your expectations.
The name of this location should be renamed from Midas to Divas, because that's the only service provided by the men that work here. Brought my car in as scheduled on Saturday Nov 7th and told Mr.diva that works at the front desk about my car symptoms. I told him I would like to get my car looked at and get a diagnostic done. Mr.Diva couldn't provide me his full attention because he was too occupied with online shoe shopping, and wouldn't look at me during our small talk in regards to the service for my vehicle. A couple hours later, the same guy called and said they couldn't get a computer reading and that they couldn't help any further. Upon picking up my vehicle, I got into my car and turned the ignition on and my car would not start. The person who worked on my car left my hazard lights on and killed my battery. I then walked back inside to and asked about my dead car in their parking lot. I asked Mr.Diva about getting my car jumped, and possibly purchasing a new battery so this issue is resolved. He rolled his eyes and continued on with his online heel shopping. He said they don't carry my battery type, and suggested Auto Zone down the road. I asked if my battery life was tested during the diagnostic testing, he said no that's not what it was brought here for, which was confusing to me, how are there not basic tests done during an exam? Even after bringing this matter to his attention about my dead car battery, from their service, no help was offered in getting my car jumped and back up running. My friend and I took the hint from the lack of concern and just went and bought our own jumping cables and eventually got my car battery charged again. While cable jumping my car, two staff members, stood outside watching us and eating their Wendy's takeout. and the other staff stood inside standing around like a flock of cackling hens gossiping, while we fixed their mistake. I was told I wouldn't be charged the diagnostic service fee, which I found comical, why would I be charged a $180 fee, for a basic plug in diagnostic tool that Auto Zone does for free??? I am leaving this review to advise anyone else from making the same mistake I did with coming here in need of help. These guys are not auto experts as the sign outside advertises as.
We're sorry to hear about your experience and appreciate your feedback. We understand your time is valuable, and we invite you to contact us directly to discuss this matter further. Thank you for bringing this to our attention.
Five-star service all around! I was dealing with a stuck oil filter that I couldn't get off myself, and the team at Midas got me taken care of quickly and efficiently. Special thanks to Damien for his fantastic help and honesty—truly appreciated!
Thank you for the fantastic review! We're glad Damien and the team could help you out with the oil filter. We aim to provide peace of mind with every visit!
I had a nail in my tire and the guys were able to get me in and out in 5 minutes. Thank you!!!
We appreciate your kind words! It's wonderful to hear that our team delivered The Midas Touch with such speed. We're here whenever you need us!
Great service. Very clean. Everyone was very nice
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our service and found everything clean and welcoming. Your kind words mean a lot to us, and we look forward to serving you again in the future.
Amazing service, in and out
We're delighted to know you had an amazing experience with our service. Your feedback about the quick process is much appreciated. Hope to see you back soon!
Quick and easy 4 wheel alignment and tire rotation!
Thank you for taking a second to leave us this great rating, Anudari! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.
So fast! Everyone is so kind and helpful
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a speedy and pleasant experience with our team. Your kind words motivate us to continue providing excellent service. We look forward to serving you again!
Analyzing 10,307,09010.3M ReviewsFor 29,13429.1K Experts