Customers frequently praise Midas for quick service, fair pricing, and staff who explain repairs in detail without pushing unnecessary add-ons. Positive reviews highlight punctuality, friendly communication, and the inclusion of courtesy inspections with emailed reports. However, several low-star complaints describe significant delays, long wait times despite appointments, and instances where technicians caused damage or failed to complete basic tasks properly.
Google rating: 4.7 out of 5 from 719 reviews (89% five-star).
Reviews on this page: 719 Google reviews (505 with written comments, 1 with photos).
Owner responses: the business replied to 86% of reviews.
Most recent review: October 22, 2026.
Service: Auto Repair Shop serving Leawood, Kansas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★
719 reviews on Google
5★642
4★24
3★8
2★8
1★37
Reviews from Google, shown as published (original wording, unedited).
DV
David Vennart2 reviews
★★★★★
Chad. Gave me excellent service and answered all my questions that I had about my vehicle. I will for sure be coming back. He was able to get my car done in a timely manner here.
Price assessment: Great price
Services: General repairs & maintenance
Response from the owner · 3 days ago
Thank you for your kind words! We're glad Chad could assist you effectively and promptly. We can't wait to have you back for more of The Midas Touch.
Oil change. Noticed technician in back with my back light fixture opened working on something. Oil change only.
Had to go to my mechanic to fix my turn light. It was wiggled out of the fixture by the midas technician. Midas told me I needed a whole light fixture. Wrong.
Price assessment: Reasonable price
Services: Oil change
Response from the owner · 3 days ago
We apologize for any inconvenience you faced. Your feedback is important, and we would like to address your concerns. Please contact us so we can assist you further.
The service was very fast, and the personnel very helpful, I got a big coupon discount
Price assessment: Reasonable price
Services: Oil change
Response from the owner · 2 weeks ago
Thank you for your feedback! We're glad our team could provide you with fast service and that you benefited from a big coupon discount. We hope to continue delivering The Midas Touch on your next visit.
First time customer. We were treated very fairly. Absolutely no attempt to upsell us on additional services. Highly recommended.
Updated Oct 2026. Another awesome experience. Waylon (the manager) is very friendly and professional.
Price assessment: Reasonable price
Services: Air & cabin filter replacement, Oil change
Response from the owner · 8 months ago
Thanks so much for the kind review, D! Our motto is fast and friendly and we're happy you think so too. If you need anything else, don't hesitate to give us a call or message us on social!
I love coming to midas they are so professional and real nice plus their price is reasonable they do work with .This is my fourth times coming and I love it . I'm one of their customer and we come back
Thank u for your service and all the worker their too
Thank u
Delia
Price assessment: Great price
Services: Oil change
Response from the owner · a month ago
It's always a pleasure seeing you, Delia! One of our top priorities is to provide the best customer service around and we're happy to hear your positive experience! See you down the road!
I have bought my vehicle here in the past for many years. I Had a oil change the technician did not tighten the battery cable to the battery. I had to call a tow truck, buy a new battery just to find out they did not tighten the cable. Very messy work. I called and the male did not want to address the issue. The employees are different the reliable ones are gone. I hope they still have the same owner because he is fair a man. Very Very messy work this time. Im going to take my car back to Ford to make sure they did nothing else wrong to my newer vehicle.The up selling is not appealing at all as well. Taking advantage of women is not ok.
Services: Battery, Oil change
Response from the owner · a month ago
We sincerely apologize for the inconvenience and frustration you experienced during your recent visit. It's concerning to hear about the issues with your vehicle and the service you received. We understand how valuable your time is, and it's disappointing to learn that we did not meet your expectations. Your feedback is important to us, and we are eager to address these concerns to improve our service. Thank you for bringing this to our attention.
Scott was very helpful and made sure the process went smoothly. The service was completed in a reasonable amount of time, and they honored my coupon with no issues
Services: Air & cabin filter replacement, Oil change
Response from the owner · a month ago
Thank you for the rating, Janiece! We look forward to seeing you down the road!
Quick air pressure + more!
Brandon (if I remember correctly) checked all my tires. I knew one was low and he not only told me, but showed me that my tire is 10yrs old!
Price assessment: Great price
Services: Tires
Response from the owner · a month ago
Hi, R! We always love a satisfied customer! Thanks for taking the time to leave a review!
Thanks so much for the kind review, Malica! Our motto is fast and friendly and we're happy you think so too. If you need anything else, don't hesitate to give us a call or message us on social!