Middle Path Acupuncture & Chinese Herbal Medicine, Inc. - Cambridge, Boston logo

Middle Path Acupuncture & Chinese Herbal Medicine, Inc. - Cambridge, Boston

Acupuncture clinic · Watertown, MA · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%92+63.7Reliability 31%81+24.9Experts Score= 89Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 30 holistic healthPosition by Experts Score among all companies we track in this category. · better than 28%
4.9 ★★★★★ 61 Google reviews · 3 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
30%reviews answered by the owner
Sep 2026latest review

Middle Path Acupuncture & Chinese Herbal Medicine, Inc. - Cambridge, Boston at a glance

Middle Path Acupuncture holds a 4.9 rating from 61 reviews, with the owner responding to 30 percent of them. Patients frequently cite improvements in chronic pain, pregnancy complications, and hormonal imbalances following treatment. Recurring themes include punctual appointments, convenient parking, and thorough communication regarding treatment plans. One low-star review noted a negative phone interaction where staff allegedly refused to answer questions about combining acupuncture with massage.

  • Google rating: 4.9 out of 5 from 61 reviews (98% five-star).
  • Reviews on this page: 61 Google reviews (59 with written comments).
  • Owner responses: the business replied to 30% of reviews.
  • Most recent review: September 1, 2026.
  • Service: Holistic Health Practitioner serving Watertown, Massachusetts.

Data from Google, last updated October 28, 2026.

Score profile vs other holistic health

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction92Reliability81Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 92 (median 97)Reliability: 81 (median 97)Momentum: 100 (median 100)
This companyHolistic Health median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Middle Path Acupuncture & Chinese Herbal Medicine, Inc. - Cambridge, Boston: 92/100 on this factor. Category median: 97.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Middle Path Acupuncture & Chinese Herbal Medicine, Inc. - Cambridge, Boston: 81/100 on this factor. Category median: 97.A
81
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Middle Path Acupuncture & Chinese Herbal Medicine, Inc. - Cambridge, Boston: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 54.–
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Bar = this company · dark tick = category median.

Star ratings

61 Google reviews we collected

  • 5 stars6098%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 59 written reviews

  • Praise8593%
  • Complaints67%

Topic share

How often each topic comes up in the written reviews

  • Would recommend3235%
  • Staff & attitude2629%
  • Communication1112%
  • Speed & response89%
  • Quality & results78%
  • Honesty & trust55%
  • Price & value22%

What customers talk about

We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She is a wonderful acupuncturist, and I highly recommend her to everyone.”
    “I cannot recommend Lisa enough!”
  • “Lisa’s professional attitude and confidence put me at ease.”
  • “She patiently listened to me talk about my pain, she asked the right questions, she examined my body, and ultimately, she healed me.”
  • “Right away, I could stand up and sit down without pain; my physical and mental relief was immediate.”
  • “But for those who already believe in the power of acupuncture healing, know that by choosing Lisa, you will have a wonderful experience.”
  • “She is intuitive, listens, and genuinely wants to help make you feel better.”
  • “I ended up seeing her for six sessions, and it was so worth it.”

People customers mention

  • Lisa 45 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lisa is a fantastic acupuncturist and a lovely person to be treated by. I went to her for one set of sessions that cured the problem I was dealing with. A few months later I decided to go back to work through some longer-standing issues. She is clearly an expert practitioner with deep knowledge. Highly recommended.

JENNIFERLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent 5 Stars! I have been using Lisa for treatment since early June. Over the 6 sessions in 2 months, I have experienced significant improvement in my body and mind. Lisa’s treatment improved my circulation, reduce inflammation, and opened my joints in my feet. Worth every penny, But for those who already…

Reasonable price
tswooucsdLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been seeing Lisa since week 31 of my pregnancy. She has worked miracles! Got my baby to turn — she was breached the entire pregnancy, completely got rid of my feet and leg swelling, noticeable helped my mood, helped my nausea. Currently we are working on my blood pressure for my preeclampsia and she has gotten…

marzieh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had severe PUPPS, postpartum challenges, and rosacea, and I went to Lisa for treatment. The rashes that had made me so miserable went away within a few weeks. She not only supported me emotionally but also helped me greatly through her treatments. She is a wonderful acupuncturist, and I highly recommend her to…

GabrielleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had chronic lower back pain for years. It got worse over the last 6 months, so I stared PT after getting an MRI confirming my pain. The PT did not help me, almost made my pain worse. Unsure of what to do, I called Lisa. Within two sessions my pain got so much better. Every time I go my back feels better and…

Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I saw Lisa during a bad eczema flare on my face/body and she was so helpful with healing my skin from the inside. I am very grateful for her services and thankful for everything she was able to do!

Photos

Customer reviews

4.9 ★★★★★ 61 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nicholas Boylston3 reviewsTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa is a fantastic acupuncturist and a lovely person to be treated by. I went to her for one set of sessions that cured the problem I was dealing with. A few months later I decided to go back to work through some longer-standing issues. She is clearly an expert practitioner with deep knowledge. Highly recommended.

JENNIFER LEDETLocal Guide · 16 reviewsTotal number of Google reviews JENNIFER has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent 5 Stars! I have been using Lisa for treatment since early June. Over the 6 sessions in 2 months, I have experienced significant improvement in my body and mind. Lisa’s treatment improved my circulation, reduce inflammation, and opened my joints in my feet. Worth every penny, But for those who already believe in the power of acupuncture healing, know that by choosing Lisa, you will have a wonderful experience. Her treatment space is easy to get to and cozy. Parking in the back is a nice bonus.

  • Price assessment: Reasonable price
tswooucsdLocal Guide · 19 reviewsTotal number of Google reviews tswooucsd has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been seeing Lisa since week 31 of my pregnancy. She has worked miracles! Got my baby to turn — she was breached the entire pregnancy, completely got rid of my feet and leg swelling, noticeable helped my mood, helped my nausea. Currently we are working on my blood pressure for my preeclampsia and she has gotten my blood pressure to go down. I grew up with and seen many acupuncturist my entire life. Lisa is hands down the best I have come across.

marzieh chaharlang3 reviewsTotal number of Google reviews marzieh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had severe PUPPS, postpartum challenges, and rosacea, and I went to Lisa for treatment. The rashes that had made me so miserable went away within a few weeks. She not only supported me emotionally but also helped me greatly through her treatments. She is a wonderful acupuncturist, and I highly recommend her to everyone. Thanks to her care, my hormones became more balanced, my mood improved, and I found myself feeling happier, more energetic, and more motivated in my daily life🌱

Gabrielle SavonaLocal Guide · 15 reviewsTotal number of Google reviews Gabrielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had chronic lower back pain for years. It got worse over the last 6 months, so I stared PT after getting an MRI confirming my pain. The PT did not help me, almost made my pain worse. Unsure of what to do, I called Lisa. Within two sessions my pain got so much better. Every time I go my back feels better and better. She is intuitive, listens, and genuinely wants to help make you feel better. She is a healer at heart. I cannot recommend Lisa enough! Acupuncture has changed my life, and I am so grateful for Lisa.

Amanda O'Brien2 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am truly grateful to have found Lisa. I had been struggling with sciatic pain and a pulled piriformis muscle for over 7 months. I had been going to physical therapy weekly throughout that time but the pain and discomfort persisted. After my first visit, the pain was significantly reduced. Right away, I could stand up and sit down without pain; my physical and mental relief was immediate. After each treatment, the pain lessened and my body slowly realigned. Now after 5 sessions, my body feels back to normal. Lisa’s professional attitude and confidence put me at ease. She possesses a warmth and strength that she brings to each treatment. She patiently listened to me talk about my pain, she asked the right questions, she examined my body, and ultimately, she healed me. I highly recommend her to anyone experiencing pain of any kind. She is a gift to our community. Thank you, thank you, thank you.

Amanda April2 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I saw Lisa during a bad eczema flare on my face/body and she was so helpful with healing my skin from the inside. I am very grateful for her services and thankful for everything she was able to do!

Response from the owner · 2 years ago

12/14/23 I'm very happy for you Amanda. Congratulations. And thank you for posting a review of your experience for treatment of eczema in my office.

Laura KinkeadLocal Guide · 30 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa is incredible. She is a true healer. I initially sought Lisa's help due to persistent gastrointestinal discomfort which was affecting my daily life, and most importantly my quality of life. It seemed I was a prisoner to my gastrointestinal issues. Lisa's calming presence, coupled with her knowledge, experience, and listening skills - are truly unparalleled. Lisa brought me back to life. I'm looking forward to starting 2023 with profound healing. I am so grateful to have found Lisa. Thank you times a million!

Response from the owner · 3 years ago

12/31/22 Wow. Thank you so much for your kind words. I'm very happy for you. May 2023 be a mighty good year for you.

Natasa Peic3 reviewsTotal number of Google reviews Natasa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This review is long overdue but important to share. I was seeing Lisa for few months this year, and for a couple of months back in 2020. What she has done for my health nobody did, and I must write, I have visited many doctors and tried to help myself in different ways. Lisa’s energy, initiative, attention to detail and true care is priceless. Lisa helped me balance my thyroid and hormones like no doctor did. Because of genetic predisposition, I get my thyroid checked regularly every year and results after her treatment were absolutely perfect. My results were never looking that good, and I felt it. In the past, they were usually pointing to the hypothyroidism in progress. I also need to mention PCOS that she improved for me as well as hair loss. My cycles became more predictable and my PMS was non existent. I used to have severe PMS due to hormone imbalance before seeing Lisa. When it comes to the hair loss, I’m having long hair again as it grows faster than ever. She is a true healer and I cannot highly recommend her. Thank you Lisa for all your help and healing you did. We are lucky to have you.

Response from the owner · 3 years ago

11/15/2022. You are so sweet! Thank you Natasa for sharing your experience/s receiving acupuncture treatment in my office for women's health issues ---- thyroid function, PCOS, PMS, cycle regulation and hair loss. It is exciting to witness your progress and a pleasure to work together. I'm very happy for you.

Ruby R4 reviewsTotal number of Google reviews Ruby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called this place because I had some questions before making the first appointment. The lady who answered me seemed to be nice but the second I asked if acupuncture could be combined with massage and I mentioned the reasons why I thought it would be helpful, she just completely changed her attitude and told me to go find another place if I had the answers. Just plain rude.

Response from the owner · Edited 3 years ago

11/19/22 This suspect "caller / reviewer" selectively leaves out relevant details of the conversation, intentionally misrepresenting it here.

Middle Path Acupuncture & Chinese Herbal Medicine, Inc. - Cambridge, Boston on Google Maps →

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