Customers praise Midwest Performance Cars for its expertise with European and luxury vehicles, highlighting fair pricing, thorough communication, and fast turnaround times for services like brake repairs and inspections. However, low-star reviews indicate a recurring pattern of dissatisfaction regarding pricing transparency, with some customers citing unitemized quotes, refusal to install customer-provided parts, or instances where recommended repairs were deemed unnecessary by other shops.
Google rating: 4.9 out of 5 from 392 reviews (95% five-star).
Reviews on this page: 392 Google reviews (308 with written comments, 19 with photos).
Owner responses: the business replied to 63% of reviews.
Most recent review: October 28, 2026.
Service: Auto Repair Shop serving Chicago, Illinois.
Data from Google, last updated November 10, 2026.
Star ratings
392 Google reviews we collected
4.9of 5
5 stars37495%
4 stars51%
3 stars10%
2 stars00%
1 star123%
Praise vs complaints
Phrases our text analysis found in 308 written reviews
97%praise
Praise66497%
Complaints183%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13520%
Staff & attitude13520%
Price & value9714%
Honesty & trust9213%
Communication7811%
Would recommend7311%
Speed & response7211%
What customers talk about
We read 308 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It was a great experience better than the dealership.”
“Their prices are fair, their service is quick and reliable, and the team is helpful.”
“…my car and work that’s going to $15k-$30k but instead he chose to be rude and act like he’s been wearing a dirty diaper all day.…”
“The inspection was thorough, the pricing was honest and reasonable, and the work was completed perfectly and on schedule.”
“I came here thinking I’d know exactly what’s wrong with my car and they wouldn’t over charge me for things that weren’t which is exactly what happen.”
“Great people, great service, and a shop you can trust.”
“Super knowledgeable, kept me in the loop the whole time, and no shady upsells.”
“Kaleb, Aimee, & Brian were highly communicative and knowledgeable during my recent Porsche service (PDK service).”
“Look no further if you need work done on your German car!”
“I will not return and provide them any more of my hard earned money.”
“…idwest Car Performance ordered the parts and got me back on the road quickly.…”
People customers mention
Porsche41 reviews
Aimee16 reviews
German15 reviews
Jonathan14 reviews
Brian12 reviews
Kaleb9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I had two great experiences back to back with Midwest Car Performance. First, I brought my Mercedes-Benz SUV in for its B2 service. Shortly afterward, a local car wash caused water damage to my accelerator pedal while getting it detailed, and Midwest Car Performance ordered the parts and got me back on the road quickly. They also replaced my rear tires.
Their prices are fair, their service is quick and reliable, and the team is helpful. It was a great experience better than the dealership. I appreciated the personal attention and care they gave my vehicle. The follow up with the team checking in to make sure that everything is going well. Is the icing on the cake! I highly recommend Midwest Car Performance!
Price assessment: Great price
Services: Tires, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Auto tire replacement, Oil change
Diego5 reviewsiTotal number of Google reviews Diego has written across all businesses on Google Maps, not just this one.
Look no further if you need work done on your German car! I had a phenomenal experience at Midwest Performance. They were knowledgeable, patient with all my questions, and made me feel like family. Great people, great service, and a shop you can trust. Highly recommend!
Price assessment: Great price
Services: Brakes
David Neary6 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
These folks really care about 911s! They've cherished and lavished affection on my 997 for a couple of visits now, making sure she's running well. They're affordable, and go the extra mile. You're in good hands. Very friendly bunch. Thx
Price assessment: Great price
Services: Transmission, Exhaust, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Wheel alignment, Service not listed
Jordan J, Pierce7 reviewsiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Amy, Kaleb, and the entire team at MWP have been servicing our cars for years, and their expertise and customer service are exceptional.
I recently had an unusual wiring issue that another dealership gave up on. The team at MWP took the time to figure it out because they truly cared about helping. I’m incredibly grateful for their persistence and dedication.
I rarely write reviews, good or bad, but this team deserves the extra effort. No one looks forward to a trip to the mechanic, but knowing I’m in such great hands makes all the difference. Thank you, Amy, Kaleb, and everyone at MWP!
Price assessment: Reasonable price
Services: Electrical repair
Desiree KabelLocal Guide · 56 reviewsiTotal number of Google reviews Desiree has written across all businesses on Google Maps, not just this one.
Midwest Performance Cars did an inspection on my 2016 VW Touareg. They even ordered me a rideshare home! Will definitely be coming back if my VW needs anything.
Services: Auto engine diagnostic, Vehicle Inspection
Teddy D2 reviewsiTotal number of Google reviews Teddy has written across all businesses on Google Maps, not just this one.
Kaleb, Aimee, & Brian were highly communicative and knowledgeable during my recent Porsche service (PDK service). They identified and fixed an issue with my rear suspension that would have cost $4000 more at the dealership. Car drives perfectly since the service and can’t be more satisfied with my experience at MPF. Can’t recommend them enough!
Excellent maintenance service. Attention to detail. Helped with getting documentation that ultimately helped our case with completing critical repairs done under VW warranty at the dealer.
Mikel H.7 reviewsiTotal number of Google reviews Mikel has written across all businesses on Google Maps, not just this one.
Which do you prefer? Competent service or friendly service? It doesn't matter because Midwest Performance Cars provides both! Aimee and Kaleb were personable and their mechanics are darn good. Pricing is competitive, same day service and the Cayenne drives like a dream after having 40K tune-up. Highly recommended!!!
