Tree service · New Bedford, MA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 88 tree servicesiPosition by Experts Score among all companies we track in this category. · better than 51%
4.9★★★★★79 Google reviews · 23 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Mike & Mike's Tree Service 4.9 out of 5 based on 79 reviews, with the owner responding to 15 percent of them. Customers frequently cite punctuality, detailed communication, competitive pricing, and thorough cleanup after tree removal, trimming, and stump grinding services. While most feedback is positive, one low-star review alleges that work was left undone after cash payment, suggesting a potential issue with transaction handling.
Google rating: 4.9 out of 5 from 79 reviews (97% five-star).
Reviews on this page: 79 Google reviews (75 with written comments, 7 with photos).
Owner responses: the business replied to 15% of reviews.
Most recent review: June 8, 2026.
Service: Tree Service serving New Bedford, Massachusetts.
Data from Google, last updated November 1, 2026.
Score profile vs other tree services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Mike & Mike's Tree ServiceTree Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mike & Mike's Tree Service: 92/100 on this factor. Category median: 93.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mike & Mike's Tree Service: 91/100 on this factor. Category median: 91.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mike & Mike's Tree Service: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mike & Mike's Tree Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mike & Mike's Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 80.–
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Bar = this company · dark tick = category median.
Star ratings
79 Google reviews we collected
4.9of 5
5 stars7797%
4 stars00%
3 stars00%
2 stars00%
1 star23%
Praise vs complaints
Phrases our text analysis found in 75 written reviews
100%praise
Praise199100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend4322%
Speed & response4020%
Staff & attitude3819%
Price & value3015%
Quality & results2613%
Communication158%
Honesty & trust74%
What customers talk about
We read 75 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I will highly recommend them to anyone with tree removal needs in the future.”
“They did an amazing job and we're very quick and cleaned up everything very well.”
“The crew was friendly, efficient and knowledgeable.”
“…e said for the initial quote, gave us a very competitive quote for a fair amount of work, was always responsive with any questions or concerns, and em…”
“Mike and his crew did a great job and went above and beyond to remove a tree / stump grind prior to a fence install.”
“When I asked to cut more Andrew very nicely explained the 2/3 rule and the risk of killing the tree.”
“Honest, professional, understanding, friendly, etc I can go on for a while.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mike & Mike's Tree Service for 4 kinds of job. Pick one to see what they paid and said.
MMelissaLocal Guide · 53 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
They removed a large spruce tree next to our home (opted out of the stump grinding). They did such an amazing job. They were quick too! Very reasonable pricing! Definitely will refer them to anyone that needs a tree removed.
SSteven13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
They did an amazing job and we're very quick and cleaned up everything very well. I will highly recommend them to anyone with tree removal needs in the future. 5 star for sure !
CCarlos4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Mike & Mike's were very professional
They trimmed and removed my trees
They cleaned everything up
I will be recommending them to family and friends
BBruce8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Had Mike and Mike's Tree Service remove a large elm tree and stump grind. They did an exceptional job at a very reasonable price, I would highly recommend Mike and Mike's for any tree work.
RRenee8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Mike's just trimmed numerous trees from over my roof in Swift's Neck Beach/Wareham. The crew was friendly, efficient and knowledgeable. When I asked to cut more Andrew very nicely explained the 2/3 rule and the risk of killing the tree. The work was done quickly and they left the area very clean. Would highly recommend!
JJeff7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Mike and his crew did a great job and went above and beyond to remove a tree / stump grind prior to a fence install. Very professional and easy to work with. I'd highly recommend for anyone needing tree work.
They removed a large spruce tree next to our home (opted out of the stump grinding). They did such an amazing job. They were quick too! Very reasonable pricing! Definitely will refer them to anyone that needs a tree removed.
Response from the owner · 8 months ago
Thank you again, Mellissa
S
Steven Rodriguez13 reviewsiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
They did an amazing job and we're very quick and cleaned up everything very well. I will highly recommend them to anyone with tree removal needs in the future. 5 star for sure !
Response from the owner · 8 months ago
Thank you, Steven!!
D
Daniel Jackson1 reviewiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Mike is a very professional guy. He stayed in contact from the very beginning, showed up exactly when he said for the initial quote, gave us a very competitive quote for a fair amount of work, was always responsive with any questions or concerns, and emailed us a detailed breakdown of all the work we were going to have done, priced out. There were no surprises going in whatsoever.
The crew was very cool. friendly, professional, fast, and just good at what they do. They took down 3 hundred-foot pines, ground the stumps, trimmed the branches overhanging a pool on a 4th tree, and cleared an access road through the woods to my well in the back yard. They arrived at 9am. They were done by 2pm. The only issue I had (which was no one's fault) was that the path needed to be a little straighter. I asked to have them come back, fully expecting to pay a separate fee... They came back out to clean it up as part of the initial job cost. They're words "we're happy to have the clients and the business, so we always try to go above and beyond."
I would definitely recommend them and hire them again
Response from the owner · 8 months ago
Thank you, Danielle. It was a pleasure from start to finish working with you and Jessica!!
C
Carlos Grilo4 reviewsiTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Had Mike and Mike's Tree Service remove a large elm tree and stump grind. They did an exceptional job at a very reasonable price, I would highly recommend Mike and Mike's for any tree work.
Response from the owner · 8 months ago
Thank you Bruce.
N
Nate M Martin4 reviewsiTotal number of Google reviews Nate has written across all businesses on Google Maps, not just this one.
Mike's just trimmed numerous trees from over my roof in Swift's Neck Beach/Wareham. The crew was friendly, efficient and knowledgeable. When I asked to cut more Andrew very nicely explained the 2/3 rule and the risk of killing the tree. The work was done quickly and they left the area very clean. Would highly recommend!
J
Jeff Bennett7 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Mike and his crew did a great job and went above and beyond to remove a tree / stump grind prior to a fence install. Very professional and easy to work with. I'd highly recommend for anyone needing tree work.
B
Brandon Lyons2 reviewsiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
I had to remove a number of trees in order to clear out a portion of my yard for a septic installation. I gave Mike a call as I had used them years prior and had a good experience. He had a crew out there the next morning and they were incredible. They were there exactly when they said they would be, had everything cleared out in no time, very courteous and professional, and there's no way anyone else could beat the price. Mike had mentioned he's got a top notch crew and he wasn't kidding. That's two occasions where I had a great experience from start to finish and would recommend this company to anyone who needs tree removal.
J
Jessica Bonilla (Jei)Local Guide · 19 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
I would highly recommend Mike & Mikes Tree Services
and will refer them to anyone who want their tree removed. Mike is very responsive, efficient and hardworking. Mike provided a very competitive price and arranged our appointment quickly after the price estimation. Mike worked nonstop stop and was able to finish the job all in one day. Mike & Mikes Tree Services will always be my to go company if I ever need more trees cut down.