Analyzing 6,827,3656.8M ReviewsFor 19,34619.3K Experts

Experts Reviews · Company report
Mike Nugent Pest Control Naples logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Mike Nugent Pest Control Naples

Marco Island, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 63 cockroach control · 5.0★ from 553 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mike Nugent Pest Control Naples is better than 99% of cockroach control.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mike Nugent Pest Control Naples is better than 100% of cockroach control.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mike Nugent Pest Control Naples is better than —% of cockroach control.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mike Nugent Pest Control Naples is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mike Nugent Pest Control Naples is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mike Nugent Pest Control Naples is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Mike Nugent Pest Control Naples for 8 kinds of job.

Mike Nugent Pest Control Naples for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$85–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 48 Google reviews tagged “Ant extermination” · showing 20

Ed4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Benjamin was an excellent representative of Mike Nugent Pest Control. He was very thorough and respectful of our personnel items. The company is also excellent (stress free). This was a callback because of ant reemergence a month after the last treatment and they didn’t hesitate to schedule a follow up just 2 days…

Paid $1–20Great priceAnt extermination
Charles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Hector, from Mike Nugent Pest Control, did a treatment at our home today. Hector arrived on time, was friendly and courteous, and did a very thorough treatment. We have been with this company for 15 years and have found their service to be exceptional.

Paid $60–80Great priceAnt extermination
Bob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great Service , very professional and complete

Home inspectionBug & insect exterminationAnt extermination
Christopher6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great company with great service!

Reasonable priceAnt extermination
Kelli12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thank you, Daniel for another great service! You are the best ever. Your customer service is top notch and appreciated.

Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
TiffLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

All the guys I’ve had stop by and spray are always amazing! I tell them any issues and they get right to work. So glad I picked this company!

Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Rae5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We have been using Mike Nugent Pest Control for more than 20 years. We have always been very satisfied with their services. Del is great and very knowledgeable. We highly recommend them.

Paid $200+Great priceSpider exterminationCockroach exterminationAnt extermination
EG-Nick9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thank you staying on top of my home! Always bug free for the duration. I appreciate the live video and photos servicing my property! Thank you!

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
mary11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Diligently helping us keep the pests away! Appreciate them calling me back with any questions I have and explaining what they will be providing in their services.

Reasonable priceSpider exterminationAnt extermination
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We love Mike here! Mike Nugent Pest Control has been our pest control company for over 13 years. Usually the yearly treatment takes care of everything. Drought season started early this year and the ghost ants moved in. Called and out Mike came. Specific treatment for them yesterday. This treatment is included in…

Ant extermination
Arden6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Santos was efficient and got the job done!

Reasonable priceSpider exterminationAnt extermination
WhitneyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Santos does an amazing job. He communicates clearly when he is here and made sure to cover the entire property. We have been using this pest control for years and have no plans to stop. We highly recommend Santos and Mike Nugents Pest control.

Reasonable priceRodent exterminationSpider exterminationAnt extermination
Norma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

This is the best pest service in Naples!!!! Very friendly staff! Cleaned out all the webs around the house and addressed nests! Sprayed to create a barrier around the house Locally run and very attentive!!! Glad we switched

Great priceAnt extermination
NathanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Courteous, quality work.

Reasonable priceSpider exterminationCockroach exterminationAnt extermination
aliceLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have a contract w them so no charge but great service

Hornet & wasp exterminationSpider exterminationAnt extermination
Joel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

He was very attentive, took a lot of time to make sure everything was done right. We'll done!

Great priceSpider exterminationAnt extermination
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Del is the best! So personable and professional. I trust his work.

Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great Company - great customer service!!

Great priceSpider exterminationCockroach exterminationAnt extermination
Morris14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very polite and cordial. Removed his shoes before entering and fully explained what he was going to do to remediation our pest problem

Reasonable priceCockroach exterminationAnt extermination
sue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mike did an awesome job

Paid $60–80Reasonable priceAnt extermination

Show more ant extermination reviews (28 more) →

Price

$148+25% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 66%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination66$56–$179
Ant extermination48$85–$282
Cockroach extermination43$91–$323
Rodent extermination34$81–$323
Hornet & wasp extermination25$111–$371
Home inspection16$83–$179
General pest inspection13$56–$139
Bug & insect extermination11$56–$153

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