Analyzing 6,827,3656.8M ReviewsFor 19,34619.3K Experts

Experts Reviews · Company report
Mike Nugent Pest Control Naples logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Mike Nugent Pest Control Naples

Marco Island, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 63 cockroach control · 5.0★ from 553 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mike Nugent Pest Control Naples is better than 99% of cockroach control.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mike Nugent Pest Control Naples is better than 100% of cockroach control.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mike Nugent Pest Control Naples is better than —% of cockroach control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mike Nugent Pest Control Naples is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mike Nugent Pest Control Naples is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mike Nugent Pest Control Naples is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Mike Nugent Pest Control Naples for 8 kinds of job.

Mike Nugent Pest Control Naples for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$153
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 55
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Bug & insect extermination”

KrisLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Technician was knowledgable and very courteous and respectful of the property. He did a very thourough job inside and out.

Reasonable priceBug & insect extermination
MikeLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Have been very satisfied with Mike Nugent Pest Control. I am a customer since 2019. Their services are highly effective, they are communicative, fairly priced , timely and professional. Sergio, our Tech, is dedicated, upbeat and insures customer satisfaction.

Paid $200+Reasonable priceGeneral pest inspectionBug & insect extermination
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Technician was awesome and knowledgeable. He took care of all my Pest Control concerns.

Spider exterminationBug & insect extermination
Meredith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This doesn’t sound like a technician review at all. However, Santos was friendly and knowledgeable. Great to work with.

Reasonable priceBug & insect extermination
Bob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great Service , very professional and complete

Home inspectionBug & insect exterminationAnt extermination
Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We've had Mike and his crew the past 5 years on a preventive pest control schedule...they are professional, personable and listened to my concerns. They offer suggestions and are always friendly and easygoing. They are a pleasure to do business with and do a great job...

Paid $200+Reasonable priceBug & insect extermination
MichelleLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dustin did a great job. He sprayed both the inside and outside of the house, at our request. He’s courteous and thorough.

Reasonable priceBug & insect extermination
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ernie was thorough, pleasant and efficient. He knows a great deal about his trade and offered as applicable.

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Russell2 months ago★★★★★

Rating only, no written review.

Cockroach exterminationBug & insect extermination
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Tricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Great priceBug & insect extermination

Price

$148+25% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 66%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination66$56–$179
Ant extermination48$85–$282
Cockroach extermination43$91–$323
Rodent extermination34$81–$323
Hornet & wasp extermination25$111–$371
Home inspection16$83–$179
General pest inspection13$56–$139
Bug & insect extermination11$56–$153

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