Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCOREMike Nugent Pest Control Naples
Marco Island, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 63 cockroach control · 5.0★ from 553 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mike Nugent Pest Control Naples is better than 99% of cockroach control.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mike Nugent Pest Control Naples is better than 100% of cockroach control.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mike Nugent Pest Control Naples is better than —% of cockroach control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mike Nugent Pest Control Naples is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mike Nugent Pest Control Naples is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mike Nugent Pest Control Naples is better than 100% of cockroach control.A
100
Reviews for your job
Customers hired Mike Nugent Pest Control Naples for 8 kinds of job.
Mike Nugent Pest Control Naples for flea & mite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$119–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 11 Google reviews tagged “Flea & mite extermination”
Julienne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
The service was amazing and efficient. All pest-control procedures were carried out with care and attention to detail, and btw the technician (Huseyin) demonstrated strong knowledge of best practices and safety standards. I would confidently recommend this work to others seeking reliable pest-control services. Thank you again for your team Huseyin.
Reasonable priceFlea & mite extermination
EG-Nick9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Thank you staying on top of my home! Always bug free for the duration. I appreciate the live video and photos servicing my property! Thank you!
Great priceHornet & wasp exterminationRodent exterminationSpider extermination
MarkLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Excellent service
Paid $80–100Great priceSpider exterminationFlea & mite extermination
Garrett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Very polite, helpful and good at explaining things that need to be done.
Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Toni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
He was so nice. Told us when he arrived and when he was finished. Friendly and helpful. Did a great job making sure he got into all nooks and crannies and made suggestions on how to avoid pests (cutting shrubs away from outside walls of house)
Reasonable priceHornet & wasp exterminationRodent exterminationFlea & mite extermination
John13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Dustin did a great job!
Paid $80–100Reasonable priceFlea & mite extermination
Margaret2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Mike provided excellent service
Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Deborah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great service
Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
joanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
He was thorough. It was a great touch sending a video of everything he did. Great service.
Paid $60–80Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Adrienne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jake was friendly and thorough. Highly recommend.
Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Joyce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Paid $200+Reasonable priceFlea & mite extermination
Price
$148+25% vs typical cockroach control
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 27%Reasonable 66%Overpriced 0%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 66 | $56–$179 |
| Ant extermination | 48 | $85–$282 |
| Cockroach extermination | 43 | $91–$323 |
| Rodent extermination | 34 | $81–$323 |
| Hornet & wasp extermination | 25 | $111–$371 |
| Home inspection | 16 | $83–$179 |
| General pest inspection | 13 | $56–$139 |
| Bug & insect extermination | 11 | $56–$153 |
