Auto repair shop · Woodbury, MN · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%9+0.6Craft & service penalty87−1.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#569 of 899 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 37%
4.9★★★★★436 Google reviews · 16 photos
95%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Mike's Auto Repair 4.9 out of 5 based on 436 reviews, frequently praising same-day repairs, transparent communication, and competitive pricing for services like brakes and engine diagnostics. Customers often highlight the shop's efficiency and honesty regarding necessary work. However, a recurring criticism involves staff refusing warranty work or specific truck repairs despite signage indicating availability, while other low-star reviews cite missed appointments and perceived lack of thoroughness during inspections.
Google rating: 4.9 out of 5 from 436 reviews (95% five-star).
Reviews on this page: 436 Google reviews (363 with written comments, 6 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: November 7, 2026.
Service: Auto Repair Shop serving Woodbury, Minnesota.
Data from Google, last updated November 10, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Mike's Auto RepairAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mike's Auto Repair: 88/100 on this factor. Category median: 88.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mike's Auto Repair: 84/100 on this factor. Category median: 85.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mike's Auto Repair: 87/100 on this factor. Category median: 99.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mike's Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mike's Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mike's Auto Repair: 9/100 on this factor. Category median: 59.F
9
Bar = this company · dark tick = category median.
Star ratings
436 Google reviews we collected
4.9of 5
5 stars41595%
4 stars113%
3 stars20%
2 stars20%
1 star61%
Praise vs complaints
Phrases our text analysis found in 363 written reviews
98%praise
Praise78898%
Complaints142%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2276%
Reasonable621%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value18123%
Honesty & trust17822%
Quality & results12315%
Speed & response11114%
Would recommend9912%
Staff & attitude8410%
Communication263%
What customers talk about
We read 363 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They told me what the issue was gave me a good price & had it fixed same day.”
“I have taken my car there twice and he never over charges or tries to upsell me things I don't need/want.”
“Trust Mike😭🔥💪🏾 with anything he never failed me once and I bring him every car I’ve owned in my 8-9 years of owning vehicles”
“Amazing service, got my truck done same day, also got quoted $4,300 at tgk and came here and saved $3000 !”
“Guy does terrible work.”
“I had antifreeze leaking badly on my 2020 Jeep Cherokee, right away I'm thinking it's either my radiator, water pump or maybe the reservoir.”
“If you’re looking for an honest, quality auto repair shop, look no further.”
“Very respectful, communicative, and honest car repair.”
“So I stopped in on Monday morning (10/12/26), explained my problem and they said that they'd take a look at it that same day and get back to me.”
People customers mention
Kiet8 reviews
Mikes6 reviews
Paul5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mike's Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
JasonLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Loyal customer for several years. The team at Mike’s Auto are my main guys when it comes to auto repair. Always quick. Always a fair price. Willing to listen to your concerns. I don’t know what I’d do without Mike’s Auto!
Donnie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Trust Mike😭🔥💪🏾 with anything he never failed me once and I bring him every car I’ve owned in my 8-9 years of owning vehicles
Great priceGeneral repairs & maintenance
dman21ism6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Amazing service, got my truck done same day, also got quoted $4,300 at tgk and came here and saved $3000 !! Will definitely recommend. Great people.
SLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Car was driving odd & scary on the hwy. Coworker recommended this place I went there to get my car looked at. They told me what the issue was gave me a good price & had it fixed same day. Honest and fair cool. Im not from the area and have now found a reliable mechanic. Thanks!
Alex1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mike’s Auto was seriously great. I brought my Acura in for an A/C issue and they were honest, fast, and very fair with pricing. They explained what was wrong without trying to upsell me or add unnecessary repairs, which I really appreciated.
It’s hard to find a trustworthy mechanic with reasonable prices and good…
Great priceA/C installation & repair
DevinLocal Guide · 145 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The reviews 100% match the customer service!
I’m local and recently found myself needing some engine issues diagnosed. Based on all the positive reviews, I decided to give Mike’s Auto Repair a chance — and I’m glad I did.
I’ll absolutely be referring friends and family here going forward. They were excellent at…
If I could give them 6 stars I would! I had antifreeze leaking badly on my 2020 Jeep Cherokee, right away I'm thinking it's either my radiator, water pump or maybe the reservoir. I checked around and 99.9% of the other shops couldn't even look at it until next week (10/19/26), who can wait over a week, I can't and I guess most of you can't either. I broaden my search and found Mike's Auto Repair, with 4.9 stars for a rating going back years. So I stopped in on Monday morning (10/12/26), explained my problem and they said that they'd take a look at it that same day and get back to me. I got a call about 2 hours later informing me that they had run a pressure check and it was the reservoir and only the reservoir, holy cow what a relief! They asked me for my permission to order the part, which I gave, they thought it might be fixed the next day. They called me and told me that their part vendor didn't have one locally and had to have it shipped from Chicago, so I had to wait until Wednesday, no big deal, it was totally out of their control, I was fine with it, but they weren't. They sourced one from a Jeep dealership and got it picked up and installed today for less than the price they quoted me! Talk about service, they knocked it out of the park. I found my new repair shop! Sincerely Jeff Black, Maplewood
Price assessment: Great price
Services: General repairs & maintenance, Service not listed
Katelyn Mariah Visionary Artist Mariah2 reviewsiTotal number of Google reviews Katelyn has written across all businesses on Google Maps, not just this one.
Loyal customer for several years. The team at Mike’s Auto are my main guys when it comes to auto repair. Always quick. Always a fair price. Willing to listen to your concerns. I don’t know what I’d do without Mike’s Auto!
Price assessment: Reasonable price
Services: General repairs & maintenance, Engine repair, Brakes
adam prince1 reviewiTotal number of Google reviews adam has written across all businesses on Google Maps, not just this one.
Car was driving odd & scary on the hwy. Coworker recommended this place I went there to get my car looked at. They told me what the issue was gave me a good price & had it fixed same day. Honest and fair cool. Im not from the area and have now found a reliable mechanic. Thanks!
Caroline Foster11 reviewsiTotal number of Google reviews Caroline has written across all businesses on Google Maps, not just this one.
Mike’s Auto was seriously great. I brought my Acura in for an A/C issue and they were honest, fast, and very fair with pricing. They explained what was wrong without trying to upsell me or add unnecessary repairs, which I really appreciated.
It’s hard to find a trustworthy mechanic with reasonable prices and good service, but these guys absolutely deserve the business. If you’re looking for reliable, affordable auto repair in the St. Paul area, I’d definitely recommend Mike’s Auto.
