Junk removal service · Loves Park, IL · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 62 furniture removal servicesiPosition by Experts Score among all companies we track in this category. · better than 72%
5.0★★★★★42 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers for Mike's Junk Removal & Cleanouts in Loves Park, IL, consistently highlight punctuality, rapid communication, and fair pricing across 42 five-star reviews. Customers describe the service as professional, noting that the crew handles various items like household junk, debris, and electronics with care and efficiency. The reviews indicate a high level of satisfaction with the quick response times and thorough cleanup, with no recurring criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 42 reviews (100% five-star).
Reviews on this page: 42 Google reviews (34 with written comments).
Owner responses: the business replied to 2% of reviews.
Most recent review: October 19, 2026.
Service: Furniture Removal Service serving Loves Park, Illinois.
Data from Google, last updated October 25, 2026.
Score profile vs other furniture removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyFurniture Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mike's Junk Removal & Cleanouts: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mike's Junk Removal & Cleanouts: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mike's Junk Removal & Cleanouts: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
42 Google reviews we collected
5.0of 5
5 stars42100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 34 written reviews
99%praise
Praise9099%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value2224%
Speed & response2022%
Would recommend1719%
Staff & attitude1516%
Quality & results1213%
Communication33%
Honesty & trust22%
What customers talk about
We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It was a reasonable price, and he did it with a polite positive attitude and a smile.”
“He came out right away to give a quote, and he loaded it all up and took away immediately.”
“Will call him again before we move I'm sure there will be more I'm not taking on the move.”
“…s quickly, he arrived ( promptly) at the agreed upon times, and was kind and professional at all times Additionally, his rates are very fair.…”
“Mike did an amazing job with both of the jobs he did for me.”
“Extremely friendly, fast communication, very reasonable prices and just a great, stress free experience all around!”
“He was reliable, fast and great deal.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Marty2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Mike just left from our home.Super friendly and very polite guy. Took everything I called about and more. Brought things out of the basement. Was very careful not to hit walls. Will call him again before we move I'm sure there will be more I'm not taking on the move.Thank you again Mike. I will seeyou again before the end of the year.
Jolie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Mike was incredibly kind, and professional. He hauled away all of our garbage, even loading everything in the rain without hesitation. We really appreciated his help. I would recommend him to anyone!
Kelly5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
He made it so easy. He came out right away to give a quote, and he loaded it all up and took away immediately. It was a reasonable price, and he did it with a polite positive attitude and a smile.
Jeri9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mike did an amazing job with both of the jobs he did for me. He answered all messages quickly, he arrived ( promptly) at the agreed upon times, and was kind and professional at all times Additionally, his rates are very fair. . As a female, I felt respected and safe with Mike. I HIGHLY recommend this company.
robert7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mike is that dude! Helped me out in a pinch and didn’t break the bank.
Cannot recommend him enough! Please do not hesitate and call this man for all of your junk removal needs!
Rich5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a a real mess on my property. I called Mike to help clean it up, he was professional and easy to deal with.
Mike took all my junk with a smile on his face!
Mike just left from our home.Super friendly and very polite guy. Took everything I called about and more. Brought things out of the basement. Was very careful not to hit walls. Will call him again before we move I'm sure there will be more I'm not taking on the move.Thank you again Mike. I will seeyou again before the end of the year.
Jolie McCallips6 reviewsiTotal number of Google reviews Jolie has written across all businesses on Google Maps, not just this one.
Mike was incredibly kind, and professional. He hauled away all of our garbage, even loading everything in the rain without hesitation. We really appreciated his help. I would recommend him to anyone!
Steve Will2 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
He made it so easy. He came out right away to give a quote, and he loaded it all up and took away immediately. It was a reasonable price, and he did it with a polite positive attitude and a smile.
Jeri Bodi9 reviewsiTotal number of Google reviews Jeri has written across all businesses on Google Maps, not just this one.
Mike did an amazing job with both of the jobs he did for me. He answered all messages quickly, he arrived ( promptly) at the agreed upon times, and was kind and professional at all times Additionally, his rates are very fair. . As a female, I felt respected and safe with Mike. I HIGHLY recommend this company.
robert duran7 reviewsiTotal number of Google reviews robert has written across all businesses on Google Maps, not just this one.
Mike is that dude! Helped me out in a pinch and didn’t break the bank.
Cannot recommend him enough! Please do not hesitate and call this man for all of your junk removal needs!
Frank R3 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
I had a a real mess on my property. I called Mike to help clean it up, he was professional and easy to deal with.
Mike took all my junk with a smile on his face!
Ashley Peyton1 reviewiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Mike was super helpful! He got me right in not once but twice in one week. Very reasonable and responsive. I had another company scheduled to come that never showed up or called me to reschedule so I was very pleased with his quick service. 10/10
Recommend.
Morgan Anastasia6 reviewsiTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
