Customers consistently describe Miles IT as responsive, knowledgeable, and efficient in resolving a wide range of technical issues, from software troubleshooting to hardware installation and server migration. Reviewers highlight the team's punctuality, clear communication, and thorough explanations, noting that problems are often fixed quickly with minimal downtime. The business maintains a perfect five-star rating based on forty-one reviews, with the owner responding to ninety-five percent of them, indicating active engagement with client feedback.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Jake was AWESOME!! Resolved my problem on the first try (with a very short deadline). This was not a typical issue, either. Very responsive and understood what I was trying to accomplish. Five stars!
Hi Tom, thank you for the five-star review and for highlighting Jake's great work! The Miles IT team values your review, and we are always here to help at a moment's notice.
We use Miles IT for work, in my experience, they have been extremely responsive, knowledgeable and they always resolve my problems quickly!
Hi Jaime, thank you for the five-star review and for choosing the Miles IT team for your IT needs; we appreciate your encouragement!
Always respond in a timely manner and do their best to fix problems.
Hi Joe, thank you for the five-star review and for trusting the Miles IT team with your tech needs! We are always happy to help.
Thank you Oscar for making this painless for me. All Work Profile Apps are installed and functional. Thanks again.
Hi Robert, thank you for the five-star review and for shouting out Oscar's great work. The Miles IT team values your support.
Rafael was awesome!! Really took the time to explain things and made suggestions to my needs…
Pete, thank you for the five-star review and for highlighting Rafael's awesome work. The Miles IT team is elated to hear about your positive experience, and we are always ready to help at a moment's notice!
Even those I still have the issue Elijah did everything he could to fix the problem. I'll be checking with the programmer to see what they suggest as Elijah suggested.
Hi Lisa, thank you for the five-star review and for shouting out Elijah's great work. The Miles IT team values your encouragement.
Andrew was helpful in diagnosing our UPS issue quickly, and gave regular updates throughout the process of replacing it. Alvaro came to do the in-person install of the new hardware and did so quickly. We were only down for maybe 10 minutes.
Hi Shannon, thank you for underscoring how Jorge was able to provide a thorough assessment for the situation at hand. The Miles IT team is elated to hear you are pleased with our services, and we are always happy to help at a moment's notice.
Thank you so much for all of your help and assistance!
Hi Tara, thank you for the five-star review and for trusting the Miles IT team! We are always ready and happy to help.
Issues resolved. Great troubleshooting
Hi Stephen, thank you for the five-star review; the Miles IT team appreciates your support.
Thanks for resolving both issues and showing how to do it in the future! Very helpful.
Hi Theodore, thank you for the five-star review and for sharing about your positive experience with the Miles IT team. We appreciate it.