How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%31+4.6Craft & service 20%85+17Value 10%54+5.4Momentum 8%57+4.6Track record 7%98+6.9Accountability 5%66+3.3Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: satisfaction.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for cleaning
Clear ✕All 106 Google reviews tagged “Cleaning” · showing 80
Our AC had stopped cooling. Milestone sent HVAC technician Alex Faulconer to diagnose the problem. He found several issues, described them in detail and prepared three optional plans of repair for me to choose. Over the last week, various HVAC services were also performed by Salvador, Jordan, Kristin, Cody,…
Was a pleasure to work with Cooper. Very thorough and professional. Very detailed. Fantastic person
Drew Simmons did an outstanding job taking care of my HVAC! Thanks!
Great Service
Very professional and polite. He was here for several hours but stayed and completed the jobs. He worked very hard. The Milestone techs are well trained and know what they are doing as well as being very personable and kind.
Iram was prompt, courteous, and efficient. He thoroughly explained what work needed to be done, showed photographs, and then showed with new photographs the difference in the equipment when he was finished.
Such a professional and efficient technician. Took care of business and so pleasant.
Brett came out for a regular maintenance job in preparation for the winter. I explained problems that I had been having with HVAC with leaking. He noticed that a drain pipe was not draining the correct way so came out the next day to fix that issue for several hours. Additionally he noticed that my hot water heater…
Very polite and organized. Listened to my concerns and questions and gave explanations of what was going to be completed and addressed!!!
All services were clearly explained and performed expertly.
I recently started using MileStone and I’ve been very impressive with the level of professionalism from all of the technicians that have come around. Most recently Chris Hennig came by and he was very thorough in explaining our issues and solutions. Highly recommend!
Rolando Mojica was excellent, professional, paid attention to detail and went above and beyond to clean and make things right. He stayed and completed the job and cleaned up around the HVAC unit. He gets my excellent recommendation!
Daniel Campbell did a great job solving my plumbing problem. I highly recommend him.
Great work,Jose was very helpful, knowledgeable. Gave me some suggestions and concerned about my finances regarding the work. Thumbs up👍
Great service very friendly and knowledgeable.
I was very pleased with the service Owen provided. He was punctual and very informative as to what services he was providing. I am very happy with Milestone!
Came out after 9pm and was extremely helpful and got the air back up And running. Very thorough Thank you !
Seth did a great job at Diagnosing the issue and communicating. He was very pleasant to work with And extremely thorough. Thank you, Seth.
Cristian K was such a pro to work with. He started by documenting and explaining everything thoroughly - he created a video to easily evidence his findings - he was very friendly and informative about costs and services Milestone could provide - all for a fair and acceptable price. I couldn’t more highly recommend…
This is my second post for Milestone - and I still love them! Shout out to Robert G. for coming by short notice and seemingly at the end of his shift. He was kind, patient and thorough! And overall solved my issue. Milestone continues to deliver 5-star service! Thank you, Robert!!! ☺️
They were awesome ! They were respectful and they were in time and explained everything! Great guys that came out! I want to say thank you from the bottom of my heart for this unit! I can’t thank you enough for what y’all have done! It was a true Blessing for me!
The gentleman,Loy, arrived at my home with a smile on his face and was very knowledgeable and professional and PATIENT!!!!
My air conditioner went out and the Milestone team was quick to respond. They sent out Erik and he provided top notch service. Erik is an HVAC expert. He immediately diagnosed the problem and solved it. But he didn’t stop there, he cleaned my entire unit and educated me on it with a video he made while inspecting it…
A very knowledgeable and nice man. A credit to Milestone. Jeb is the reason I continue to use Milestone!
Will was great! Super friendly and professional!
We moved into our house two days ago and then the weather hit 98°! Sammy Garcia came out the same day that I called milestone. I was so very pleased with his demeanor, courteousness and professionalism. He was clear, concise and efficient; not to mention, he fixed our problem. Thank you Sammy Garcia for coming out…
Ryan spotted the problem right away and repaired it. Excellent service!!!
It gives me great comfort to use your service. Polite, personal on always answered my questions. Thank you for all you do for this little widow.
Worked on drain pipe and checked air conditioning unit and installation. Great at what She do.
On time and very fast. Great job.
Very professional and down to earth guys. Arrived on time or even early. The company is great at communicating when they will arrive and who is arriving. Very thorough and did a great job fixing our problem.
Tuned AC and Changed Capacitors that werent up to par.
Great service, Blair was the tech that came to service my units, he was very professional, personable and friendly and I would request him again. Since using Milestone, the professionalization in all calls have been amazing.
Had another great experience with Milestone today. Will was very thorough & professional, AC cleaning & tune up prep for hot Texas weather. Everyone is very caring, professional, on time & I'm really glad I have an honest company I can count on. Thanks for being so trustworthy & reliable.
We have had numerous services preformed over the years and we have total confidence in the work being done and and knowing it is being done with the best workmanship and materials available. Johnathan Hebert was the latest of the Milestone family to pay us a visit and he was awesome. Jonathan listened to our…
Jimmy Rayo and his crew did an excellent job cleaning out 20+ years of filth. They were professional and got right to work. He even cleaned the grease off a vent that was in the kitchen. Highly recommend this company.
Jimmy Rayo and his team came out to do duct cleaning after installation of a new system. They were very professional and thorough. They even managed to get 20 years of cooking grease off the kitchen vent. Great to work with and very professional.
Technician was professional in appearance and manner. Very knowledgeable. Explained all services & pricing clearly. It’s great to have a company you know you can consistently rely on for great service.
Very professional and thorough
The tech was efficient, informative and personable.
Mario Cabrera came out on a Sunday to clean our pipes as we had 2 toilets clogged simultaneously. We had several guests and a 10 week old baby in the house so we had to get the toilets fixed ASAP. He came to our rescue blazing fast! Toilets are not the greatest seats in the house but an essential one for sure.…
Jose did a great job showing me any issues with my system and outlining my options.
Our technician was very courteous, professional, knowledgeable, and thorough. He answered all of our questions. Thanks for having such a wonderful employee. Sincerely, Jacqueline M. Osborn
Great Service
The tech did a good job. He carried himself very professional and was very sure of his job and completing the task.
Good
Eric and the entire Milestone Crew/Family have truly been nothing shy of amazing. From the moment we had our first visit with Eric to diagnose one of our units to the installation of a whole new system everything has been fantastic. The service is fantastic! They call when they say they will, let you know in advance…
Jordan and Mike did a great job cleaning and sanitizing our vents & ducts! Very professional.
Need to clone Miguel Vasquez he was very good in all aspects of the job !!! Thank you very much Miguel and Milestone
Great !! Awesomeness.. excellent job..
Matthew was AMAZING, EXCELLENT, KNOWLEDGEABLE, VERY HELPFUL and POLITE!!!!!!!!!!!!!
Annual check
The guys were cordial, friendly, and professional. Judson left some suggestions for what needed to be done to my heat and A/C system. I look forward to doing business with a company I trust to do needed maintenance and repairs.
Chris Marshall with Milestone was great. Very professional and provide multiple options for my repair. Milestone prices will always be on the higher side but you get great service to go along with them.
Could not be happier with Michael Hull our technician or Milestone! Showed up on time. Explained everything in detail, and was extremely respectful. He even took into consideration that I have a toddler who was napping. He made sure to speak quietly, didn’t slam doors, and was just all around very kind! Thank y’all,…
Wayne gave me the red carpet treatment. He explained everything in detail and went above and beyond what anyone could expect. Thank you so much Wayne! I am still holding out for your offer and immediately took your sound advice.
All 3 representatives that visited our home today were extremely professional and provided me bids for work we need to have done Including thorough explanations of the details of each project… HVAC and cooling systems, and electrical rewiring and fixture installations. My representatives today were Keith, Peter, and Endy.
Excellent
Nice communication
Very good company people very friendly so far I have had no problems with them very satisfied with them
Demes was on time very professional. He did a very thorough inspection of the AC system and notified me of a couple of things that needed some attention. Great service and I appreciate his hard work
Excellent service. Great technicians
Teo was very professional and knowledgeable in his job today and explained thoroughly all the questions I had. Advised that I'll call him in the future.
Blair did a great job on a challenging issue with filter grill replacement.
Alessandro Alba was absolutely fantastic! He was very thorough and was very informative throughout the process.
Luis Percy with milestone was wonderful! Very thorough and respectful. Spent all morning checking and cleaning our system. Explained charges to us before proceeding. Excellent service!
Brad did an excellent job explaining everything to us. Highly recommended.
Our service technician was Armondo. He examined our HVAC thoroughly and did some cleaning. Upon completion of service He made recommendations for an entire new system. He was professional and personable. Milestone is fortunate to have this employee and we were fortunate to have him in our home checking our system.
Austin was awesome… professional… hope he’s my service guy next time!
Don came out for a full duct cleaning on two units. He and his assistant were INCREDIBLY professional! They literally rolled out the red carpet and did an over the top job! They were extremely detailed! They covered all the exposed vents and didn’t leave a drop of residue anywhere. They took before and after…
Jordan was professional, nice and made sure what needed to be done was done in a timely manner.
Cody was personable and a experienced professional. A great example of a Milestone employee and why Milestone will always be the ones I trust to work on my home.
Keith Knight was very professional for our yearly maintenance service. I truly appreciate him "rolling out the red carpet" today and protecting our floors during our service. Keith cleaned our system and gave updates of what we need to do to maintain our AC/Heating unit. I appreciate him being thorough and going…
David Glover was professional, helpful, and knowledgeable in his work. He answered all our questions and explained every process from beginning to end. The attention to detail provided by David was impressive and his customer service was excellent. He kept in contact with us till the job is complete and…
Moises was professional, courteous and knowledgeable. He explained was he was going to repair and got the job done. Will definitely call Milestone for our future repairs.
I wouldn’t hesitate to call Marcus and his teammates, Connor and Zach. Great job and value!
Checked all plumbing stuff
Semi-annual A/C inspection.
Salvador and Arturo did a great job!! Really appreciated their service and professionalism.
Their two guys that came out were on time, and very helpful in describing everything they were doing. They were very respectful of the social distancing when coming into the house and did a great job cleaning the system. I highly recommend Milestone if you want a consistent experience of quality, knowledgeable service people.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $26–$248 |
| A/C system maintenance | 865 | $27–$454 |
| Electrical outlet & switch repair | 793 | $195–$470 |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $366–$1.2k |
| Heating system maintenance | 453 | $27–$282 |
| Drain cleaning | 443 | $176–$580 |
| Plumbing leak detection | 426 | $124–$656 |
