Is Milestone Electric, A/C, & Plumbing any good?
Our verdict: solid, not standout — #42 of 90 plumbers, better than 53%. Customers single out its track record and craft & service; satisfaction is where it trails.
Track record — better than 98% of peers
Craft & service — better than 85% of peers
Reliability — 31th percentile
Satisfaction — 29th percentile
Milestone Electric, A/C, & Plumbing for a/c system vent cleaning
Clear ✕66 customers reviewed a a/c system vent cleaning job here and rated it 4.94★. Most paid $500–600. For this job it ranks #1 of 2 plumbers we track.
All 66 Google reviews tagged “A/C system vent cleaning” · showing 40
Our AC had stopped cooling. Milestone sent HVAC technician Alex Faulconer to diagnose the problem. He found several issues, described them in detail and prepared three optional plans of repair for me to choose. Over the last week, various HVAC services were also performed by Salvador, Jordan, Kristin, Cody,…
So appreciate the efficient and courteous service we received from Salvador. Thank you
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Jose was fantastic! He arrived on time, quickly diagnosed the issue with my furnace, and had it running perfectly in no time. Very professional and friendly service—highly recommend!
Came out quickly. Very polite and professional
Mr. Randle did great job done today.
Arrived on time, inspected our ductwork and said that it was in great shape and did not need cleaning! Even showed us pictures and video to back up what he was saying. We recommend Milestone and will use them again.
The young men that took care of my ac worries were top notch. They were both very respectful, polite, and hard-working. They kept me informed about the progress of the job. They did a great job of cleaning up, as well. I am very thankful to meet 2 young men that have a work ethic in these times. Great job! Thank you!
James was very professional and helpful! Will be requesting him from now on!
He was sooo nice and respectful with me when I asked questions and didn't understand certain things. He made sure I was informed completely about the problems, and options. He was very professional and extremely thorough. 👏 He did fantastic!!
Very professional, polite and informative. They do recommend other services to attach to your service you subscribed for, but they are not pushy about it and the services they recommend coincide with what they are telling you.
John showed up, listened to my concerns tooks some pictures and investigated the problem. Came up with a solution and made my entire day. Love Milestone and will continue to use them!!
Cristian K was such a pro to work with. He started by documenting and explaining everything thoroughly - he created a video to easily evidence his findings - he was very friendly and informative about costs and services Milestone could provide - all for a fair and acceptable price. I couldn’t more highly recommend…
Clayton did a great job today. He gave professional advice and was very knowledgeable. I will definitely call again!
Professional, pleasant. Discussed issue and he immediately found solution. In all honesty I've never had àny issues with Milestone, their work employees or warranties. They've rewired my house and also new hearing añs AC system very pleased
My air conditioner went out and the Milestone team was quick to respond. They sent out Erik and he provided top notch service. Erik is an HVAC expert. He immediately diagnosed the problem and solved it. But he didn’t stop there, he cleaned my entire unit and educated me on it with a video he made while inspecting it…
Darcelle Smiley was an excellent technician. He came during the promised time window and was very helpful and efficient
Milestone came over and quickly diagnosed the problem and fixed the problem in a very timely and efficient manner. He was very professional and went above explaining in detail solutions and preventive measure. Also quickly and timely preventive a/c maintenance.
Aaron came out after our system was not running after a tune up 2 days prior. He diagnosed the problem and worked diligently to get the system up and running. Everything was covered under warranty! We are ecstatic about Milestone's service. I would recommend them to anyone. Thanks Aaron!!
It was a truly a pleasure meeting with Travon. He and Bryan showed up on time and were very courteous and professional. They addressed my concerns and made the necessary adjustments that will prolong the life of our HVAC system. I will definitely be recommending you guys to my family and friends. I've been with…
Worked on drain pipe and checked air conditioning unit and installation. Great at what She do.
The service was good, but we did not know (or forgot) about the appointment until a few minuted before arriving. An email or text reminder the day before would be helpful
Great Service
Cheney was such a nice and professional representative of Milestone. I use Millstone for everything because their employees are the best!
Love their MAM plan it pays for itself throughout the year. They are very transparent about their services and what needs to be done. Hieu came out last time and he was prompt, polite, and very knowledgeable.
Had another great experience with Milestone today. Will was very thorough & professional, AC cleaning & tune up prep for hot Texas weather. Everyone is very caring, professional, on time & I'm really glad I have an honest company I can count on. Thanks for being so trustworthy & reliable.
Extremely pleased with Milestone. Always punctual. Detailed description and options and thorough job before, during and after. Their technicians are cordial and respectful.
Great job of cleaning my HVAC equipment. Would highly recommend
Technician was professional in appearance and manner. Very knowledgeable. Explained all services & pricing clearly. It’s great to have a company you know you can consistently rely on for great service.
Zane Larman was great. Very thorough and professional
Very professional and reliable company. Corey did great work! He left installed 2 light fixtures. He knew how the measurements of how low to hang the lights. They look great. Cleaned up very well. Thank you Corey!
Will is an excellent technician. He was professional, thorough, and took the time to explain all facets of the maintenance to me. I appreciate that he took his time and provided quality service.
The tech was efficient, informative and personable.
Excellent and very professional service. Outstanding! We highly recommend.
Very nice respectful and no pushy sales. I have had them for several years do work. I will use them as long as they stay the same. This company has a good thing going by hiring people that are serious about quality. Thank you Loy, Continue giving yourself for this great company in Dallas area. Good Texas Company. Connie W.
Sam was very professional and organized. He did a wonderful job. Thank you.
Eric and the entire Milestone Crew/Family have truly been nothing shy of amazing. From the moment we had our first visit with Eric to diagnose one of our units to the installation of a whole new system everything has been fantastic. The service is fantastic! They call when they say they will, let you know in advance…
This company is very professional and care about there customers happiness more then they business...thank you Milestone
Did a great job!!
Very professional! Austin did an excellent job setting up a replacement system!! The duct cleaning crew did an excellent job !
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Milestone Electric, A/C, & Plumbing
Is Milestone Electric, A/C, & Plumbing good?
Yes by most measures: 4.9★ from 19,623 Google reviews and an Experts Score of 52/100 (grade C), #42 of 90 plumbers we track. 2.5% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Milestone Electric, A/C, & Plumbing charge?
Customers reported a typical bill of $305 (middle half $78–$1.1k), 36% below the plumbers median of $480.
What do customers hire Milestone Electric, A/C, & Plumbing for?
Mostly HVAC system maintenance (1122), a/c system maintenance (865), electrical outlet & switch repair (793), electrical outlet & switch installation (491).
Does the owner respond to complaints?
The owner replied to 85% of 1–3★ reviews (category: 82%).
