How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for a/c preventive maintenance
Clear ✕All 351 Google reviews tagged “A/C preventive maintenance”
I was very pleased with Travon’s work for our annual HVAC preventive maintenance checkup. He was thorough, professional, and polite. He worked efficiently and gave us an overview of his findings. We were very pleased. We appreciate Milestone and its commitment to customer satisfaction.
Very professional and courteous. Love milestone
Excellent service. Highly recommend. Tech was incredibly knowledgable. .
Great service, prompt, professional , very responsive and courteous. Definitely recommend Lupe and Milestone- have been a customer for 8+ years and will be for many more to come!
Justyn Challis has won my trust! He is so amazing. He knew exactly what to do to resolve my air conditioner problem. What a lifesaver!
Annual checkup of heating system. Farod was professional and courteous. As with all my Milestone servicings, I am very happy with this experience, and hope to have Jose support future service calls.
I Always trust and I always asked for Jose mejia to service my AC and my furnace. Hs is very professional and courteous. Tell me what is needed in the future when I can afford (insulation for the attic). He never pressure me.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Rigo was friendly, professional and thorough. Just another example why we've been Milestone customers for many years.
We have been pleasantly amazed at the professionalism, care for our property and overall services rendered. Jordan Bauer and Mike Reyna were at our home to finalize our HVAC contract by blowing insulation in our attic. When they left you couldn't tell they had even been here. The entire process has put Milestone at…
Very professional.
Although Chency was in training he did an excellent job on explaining to me the process he and trainer, Carlos did to check out the system. Very pleased.
Charles Randle was knowledgeable, smart and very kind! Would recommend him to anyone.
Very professional, helpful and pleasant!
I use milestoneso for everything and they always do a terrific job.
William Pierson worked on a water line leak and was very courteous, very deliberate in his work, answered my questions and got everything operational in a timely manner. Would request his services anytime.
Julio is an extremely knowledgeable technician who is meticulous in the performance of his duties. Takes the time to explain every piece of the job. Milestone continues to prove they're the best in the business.
Brodin Mulholland and his assistant were very professional. They asked if I had any issues and quickly went about performing an inspection of our a/c system inside and out. They cleaned up afterward and let us know the results of their inspection. We would recommend them to anyone with a/c issues.
Amazing experience! Worked quickly and was very kind. Lupe was very informative and took time to answer all my questions.
Dayton Gallagher gave me a comprehensive quote to replace my water heater. He gave me options and didn’t pressure me for a decision. He was prompt, respectful and knowledgeable. Thank you Dayton.
My Milestone rep did a great job. He had hurt his ankle earlier in the day, but even so did a great job doing his job and accommodating my schedule!
Been using them for several years and everything has been great. They have even called us to do some free services that they have added to their plans. For the yearly me membership we pay it has been well worth it and much more service then we expected.
The company technicians are thorough and earned my trust immediately. I felt like they had my best interest in the suggestion he made. Wish all service people were this concerned in my satisfaction and safety. Would recommend them highly. Christian Cabera did a great job today!
Rolando Mojica was great. He was very professional and courteous. He knew his game inside out and did a thorough diagnosis of our AC system. I would prefer to have him over for future needs.
Will use again
We had milestone come out for our annual HVAC tuneup. Dustin was on-time and completed the inspection quickly and thoroughly.
Extremely happy with the services I receive from Milestone! I am wired into their program and will remain a lifelong customer.
Devor delivered outstanding service and demonstrated exceptional professionalism throughout the entire process. He is extremely knowledgeable, thorough, and detail-oriented in his work. He took the time to clearly explain what needed to be done, ensured all of my questions were addressed, and provided a level of…
John was great. Very professional and thorough. He took many pictures and a video showing what he did. Milestone can be a little pricey compared to other companies but their quality of service is second to no one. Period. I highly recommend both Milestone and John
They were courteous, professional and efficient. They did an excellent job explaining options and the recommendations in being proactive. Definitely will continue to use this company if in need and will recommend to family and friends.
Jamison was courteous and professional. Ultimately, he got the job done. Thank you.
I live with a bunch of wookies and they had clogged the drain with all their hair. Milestone did an excellent job getting me into their schedule at a reasonable price. It definitely is worth being a member for the pricing. Most recently, we had Milestone come out to look at our ac system inside and out. The way…
Zachary & Lucas did a good job removing & installing attic insulation. Zachary also installed UV lite in my AC system. Lucas did a good job cleaned up. Thanks guys!
John showed up, listened to my concerns tooks some pictures and investigated the problem. Came up with a solution and made my entire day. Love Milestone and will continue to use them!!
Chris was excellent and professional.I would use Chris again without hesitation. Thanks.
Had a great experience with excellent installation. Highly recommend.
I used Milestone for electrical work and AC and heating work. Blair is amazing! He was our service tech. He’s a young man with a great work ethic and a great attitude. The world needs more Blairs.
Charles was professional, polite, and very knowledgeable. He went above and beyond to ensure we were satisfied with Milestone. Did an amazing job. Keep up the great service. 🤩💫✨. Thank you
Trey Verriere is such an amazing guy!! He has always been helping my family and has always given us top notch service!!
Pablo was delightful! He was friendly, respectful and efficient. I would be happy to have him back and I continue to refer friends and family to Milestone Electric.
I am a member of Milestone’s Advantage Membership so I received a complementary system check for our A/c. Travis came and was very professional and genuinely kind. He explained everything that needed to be done and the timeline for each. He also explained things that I didn’t know Milestone offered and I am very…
They were arrived in the window of time that was scheduled. Did a great job and explained everything they did and why they did it. Gave suggestions to improve performance of unit. Would definitely recommend them for air conditioning check up or repair.
Great job!
Having Milestone professional Mason and his equally competent partner in my home on April the 11th was a very pleasant and informative experience. To me, both men were respectful and cordial. When they went to work on my A/C unit, they were job conscientious as they went about their work task of performing a…
Matthew did a great job 👏.
Cristian K was such a pro to work with. He started by documenting and explaining everything thoroughly - he created a video to easily evidence his findings - he was very friendly and informative about costs and services Milestone could provide - all for a fair and acceptable price. I couldn’t more highly recommend…
Julio Rios did a Great Job. He arrived on time, did his work efficiently. He serviced three units in less than 3 hours. He answered all my questions and suggested some things that could be done to help one of our units run better. All and all he was very professional and friendly. 5 star performance .
Aaron was very organized and personable.
We have been customers for years. Dependable customer service.
Cody is a true professional. Came on time, introduce himself, put his covers on his shoes so he wouldn't get my floors dirty, and did what he could to help me out with my situation. Employees like him are what make people like me continue to do business with companies like yours. Keep up the good work!
Faulty coils will need to be replaced on brand new system All the Freon had leaked out of coils and was temporarily replaced until coil replacement. Techs came and replaced coils and charged the system! Thank you I can breath again ❤️
I had my A/C maintenance performed by Technician Blair Huffman. I was really impressed with Blair’s knowledge and professionalism. He was very friendly, and I could tell he enjoys his job. He provided me with information regarding my A/C unit, and answered the questions I had. He was very thorough with his…
Milestone employee professionalism is not to be doubted. This is a company that can be trusted to just do what they say. And what they say is simply doing things right :)
I have been using Milestone for approximately 17 years when needed. Their workmanship,and professional employees have always been top notch. Had a circuit breaker go out, they diagnosis why the C/B went out and repaired the problem quickly and efficiently. I recommend any person with electrical problems to look at Milestone first.
Robert assisted the Milestone team with our generator installation. Highly professional, and a very helpful team. Great work.
My air conditioner went out and the Milestone team was quick to respond. They sent out Erik and he provided top notch service. Erik is an HVAC expert. He immediately diagnosed the problem and solved it. But he didn’t stop there, he cleaned my entire unit and educated me on it with a video he made while inspecting it…
Jonathan provided a quick fix for a minor glitch.
Aaron Voegele of Milestone is an phenomenal employee! He answered questions clearly with knowledge and was courteous as well as kind.
Marcus did an excellent job today and was quick, courteous and professional. He took pictures and video inside the system and fully explained the issues I have.
All around great job. Technician Evan Tilton was very knowledgeable and professional and very good experience
Zaul with Milestone did a great job! Very thorough while also being friendly. Thanks for your help and excellent advice today, Zaul.
I recently had the unfortunate experience of availing a free HVAC tune-up service from Milestone. While the idea of a complimentary tune-up was appealing, the aftermath of their visit left me deeply dissatisfied and questioning their practices. During the supposed "tune-up," the technicians managed to swap the…
Dustin was very knowledgeable and helped me
Jose gave great advice and was very helpful
They came out to do a routine cleaning. Stated both the units would need replaced asap turn them off said they would burn up because our fan stopped running outside and they would need to replace both units for 20k. I had a second company come out said nothing is wrong that was 4 months ago the units are completely…
System was not cooling. The crew was very thorough in their diagnosis of the problems in the system and then the repair and checking of everything. The job took longer than expected, but they stayed until everything was done.
This service tech was outstanding!
Jacob was one of the most professional technicians I've seen. He was thorough, detailed, and knowledgeable, explained the process very well. He was very courteous and friendly.
It was a truly a pleasure meeting with Travon. He and Bryan showed up on time and were very courteous and professional. They addressed my concerns and made the necessary adjustments that will prolong the life of our HVAC system. I will definitely be recommending you guys to my family and friends. I've been with…
Thomas Sparks is a very nice young man & he did a good job at my home for the A/C system check up. I liked the video he prepared. It was very helpful to see what he was talking to me about. Thank you.
Great work. Corey was exceptional. Thank you for great service
Milestone contacted me about an expiring tune up voucher. That was courteous in itself, but then they sent Scott out for the inspection and he was a delight! Very professional and honest with plenty of experience that showed in the way he talked about his trade. We appreciate his insight and service! When we do need…
Technician was professional/knowledgeable, clean and pleasant.Was very satisfied with service.
Iram Perez was professional, courteous, and knowledgeable. He was easy to understand when explaining - with video! - what he had worked on in my A/C unit. Very nice and appreciated! My A/C is tuned up and ready to work through a hot Texas summer. Many thanks!
Scott Johnson was very helpfull and professional. Represented the company very well.
They truly have the best employees. Always prompt, professional, and knowledgeable. They provide you with valid information and options so you can make informed decisions about what you need done and what fits your budget.
Sammy Garcia explained things in an easy to understand manner and was very pleasant and polite. Thanks for sending me a perfect representative of your company!
I called Milestone this morning at 8:30 for my 82yr old grandmother and they had a technician out here by 12:30 to repair our water heaters leak. My grandmother said Jonathan was so nice, knowledgeable and very helpful and informative about the process and what was needed. She was extremely happy with his service.…
Very thorough and professional with common sense explanations of what was concerning
All 3 young men were kind, caring, knowledgeable, and very professional. I want Blake, Eric, and OJ to come back to my house whenever I have any issues. I could of adopted all three of them. Just the finest young men that ever came to my house.
Jacob and his assistant did a great job!
Their employees take time to perform the service(s), and they are knowledgeable.
All went smoothly. No issues.
Rafael Gonzales was my technician and he performed my annual, springtime A/C checkup which include drain line check-up and cleaning. He was extremely thorough, efficient, professional and courteous. At the end of the checkup he provided me with detailed photos of what he observed and recommendations for future…
MARCUS LYNCH was our HVAC Service Technician. He was wonderful! Professional, personable, thorough, able to cogently explain all problems or possible problems. Took pictures (very helpful!) of problems.
Great team and great work. Professional, courteous, knowledgeable, and friendly.
Aaron Voegele came by to perform a routine checkup and an enzyme treatment on our two AC units. During his inspection, he noticed that one of the UV lights was not optimally placed and growth was building on the motor housing. He moved the lamp and got us all fixed up. Thank you Aaron and Milestone! Also, thank you for your USMC service Aaron!
Friendly and helpful with questions. Very thorough with explanations.
Great service on checking the AC. The company is also good on details, on what time and who is coming to my house. I'm a single woman so this matters. Blair was especially good at explaining AC problems to a person that knows nothing! Now I do!
Carlos Campuzano was friendly (even Benji liked him), knowledgeable, professional, courteous and very efficient. He gets 5 stars from me (and Benji-the mini Schanauzer).
Excellent service. A+ tech.
Cheney was such a nice and professional representative of Milestone. I use Millstone for everything because their employees are the best!
Cri was great! Did great job going over unit and making suggestions for future services. Polite, professional.
Prompt, courteous, has excellent knowledge of HVAC and provided thorough explanations of work done. Showed me the 2 parts that needed replacing and explained why. I have a lot of confidence in this technician!
Excellent service and Personal!! I did my HVAC preventative maintenance with Will Menzies excellent service Thank you!!
Jeb was professional, courteous, and honest. He performed a courtesy check of our home AC system.
They took the time to explain everything to me.
Used to unclog our drain. Brandon did good. We mostly have long hair here...so having someone reliable is important. We use Milestone for all our AC, Electrical and plumbing needs. Maybe not the cheapest...but quality, service, cooperation, helpfulness, and so much more bring absolute value to the money spent. I…
Technician Jeremy Rowden was very professional and very thorough with the details of how my HVAC unit was working, and how it's supposed to be performing correctly. Explained how he could make the appropriate repairs to it, and how alongside maintenance should avoid long term damage. He also explained how the…
Love their MAM plan it pays for itself throughout the year. They are very transparent about their services and what needs to be done. Hieu came out last time and he was prompt, polite, and very knowledgeable.
Had another great experience with Milestone today. Will was very thorough & professional, AC cleaning & tune up prep for hot Texas weather. Everyone is very caring, professional, on time & I'm really glad I have an honest company I can count on. Thanks for being so trustworthy & reliable.
Fixed our outdoor faucet Polite, professional and on time
Very professional techs with clarity in every procedure performed.
Alan was great! He was professional and courteous. It’s most appreciated when a service company excels with its service level.
We have had numerous services preformed over the years and we have total confidence in the work being done and and knowing it is being done with the best workmanship and materials available. Johnathan Hebert was the latest of the Milestone family to pay us a visit and he was awesome. Jonathan listened to our…
Jamison was very thorough and professional. He was not pushy or trying to sell services just recommendations. We will use Milestone in the future.
Happy with the thoroughness of inspection and information provided. My one complaint is that every time a technician looks at my system they never reset the thermostats how they were originally.
was very professional and performed services as requested. He addressed concerns and presented a report of needs for system.
Bo did a great job!
Rolando Mojica has serviced my home at least twice now. He has been respectful of my home (and animals and children), clean, well versed in HVAC, doesn’t try to everything as an up sell, and very honest and personable. He is my requested technician when dealing with HVAC. I have also used Milestone for about 2 years…
He was very pleasant to work with and he explained all of his findings and recommendations in detail.
Always thorough not rushed to do the work and respectflul.
Consistent service, professional, pleasant technicians. I'm very happy with Milestone!
Great service.
Extremely professional, clean, tidy and precise. Best visit by an HVAC expert ever, thank you, Jose!
Rolando Mojica did an excellent job. He was very friendly and professional throughout the entire process. He was very meticulous with his work and took time to explain the work he was doing and answered all of my questions in a way that was easy to understand. He left the area clean and tidy when he finished. He…
Perry was very professional, straight to the point, and kept his composure around my emotional pup. Thank you!
On time. Professional, cleaned up and all working now. Worked with me on price and complimentary inspection.
Technician was professional in appearance and manner. Very knowledgeable. Explained all services & pricing clearly. It’s great to have a company you know you can consistently rely on for great service.
Carlos Campuzano did an excellent job with servicing my AC unit… he was very professional and courteous.
The service was done quickly and explained with details so that I could have a better understanding on what I needed. Thanks
Our Milestone technician, Johnnie Sanchez, was very thorough with the AC inspection. He was efficient, extremely kind, and knowledgeable. .
Alex Faulconer came out for a cool check. He was very nice and fun. Very informative about equipment. Felt extremely safe and comfortable with how he explained information and did not feel like he was a salesman.
Always good work a professional.
I have done business with Milestone for 8 years and counting and always been satisfied with the technicians they send out. Today I had the BEST technician they have ever sent out. Miguel Vazquez did an outstanding job servicing all 3 of my AC units. He is very professional and LISTENS to the customer. I will request…
Ethan was very professional and displayed excellent knowledge on HVAC. His customer service was superb. He explained everything he was doing. He provided some advice about adding some equipment to compressors.
Will is an excellent technician. He was professional, thorough, and took the time to explain all facets of the maintenance to me. I appreciate that he took his time and provided quality service.
Ryan did a fantastic job! Friendly, professional, and competent. Love Milestone!
Great personality, very professional, got the job done quickly
Great experience. 👍🏾
Very professional
Very professional and thorough
Very impressed with Milestone overall and Jonathan Gaona with his service.
Our Service person was Zane he did a/c maintenance on our unit. Zane was on time, efficient, and knowledgeable. He knew everything about our unit and made sure we were satisfied with his service. Milestone you have excellent Service!
Andre was a very professional and very knowledgeable person. The information given was detailed and the inspection was completed to my satisfaction.
Will Menzies did a very professional inspection and only changed what was requieres without overcharging, Milestone excelent service
Milestone is the best. We use them all the time for our needs! Great service and great people! They all do a great job. Wes and Josh were awesome today, but someone at Milestone has done virtually every kind of work here that is offered. We use them always.
Jose did an excellent job! Arranged to deliver a box of replacement filters too.
Ethan was very helpful for my HVAC service.
Tyler Spears installed a high voltage car charger in my garage. He did a very clean job.
Technician was very professional and took time to explain process of maintenance and supported explanation with fotos and detail.
Excellent and very professional service. Outstanding! We highly recommend.
Jose did a great job showing me any issues with my system and outlining my options.
Rafael explained what he would be doing to redirect precipitation from the roof to both sides of the outside A/C to prevent rain, sleet, and/or snow from going into the outside A/C unit again. Afterward he provided good answers to my questions. He was completely polite and courteous, and efficient.
Danny was very informative and professional. I appreciate the attention and care in A/C maintenance performance. I highly recommend him on my next job to anyone else.
Friendly service
I've used Milestone for electric, HVAC, and plumbing. They replaced my main breaker and central HVAC, which both passed inspection without any issues. They respond quickly, do great work and are always very professional.
Our technician was very courteous, professional, knowledgeable, and thorough. He answered all of our questions. Thanks for having such a wonderful employee. Sincerely, Jacqueline M. Osborn
Very professional and courteous service as usual. Sammy is another in a long line of good Milestone techs.
Ryan was very professional, and informative.. he showed me short presentation that he made (while here very impressive) of the condition in my attic.
I was extremely pleased with the information I received pertaining to the drain pan treatment & concerning insulation of my attic. Technician was very respectful & courteous.
Great work
Worked efficiently and was very polite.
Martin was very professional, respectful of cleanliness inside home. He thoroughly conducted tune ups on my two furnaces, replacing filters as well. Afterwards, he sat and explained everything and offered if we chose to do so get dust prevention filter units.
Very nice respectful and no pushy sales. I have had them for several years do work. I will use them as long as they stay the same. This company has a good thing going by hiring people that are serious about quality. Thank you Loy, Continue giving yourself for this great company in Dallas area. Good Texas Company. Connie W.
Ronnie Inman with Milestone was professional, knowledgeable, and presented excellent customer service. His representation of himself and Milestone is what all companies should strive for.
Justin is la very knowledgeable and courteous technician. He serviced our ac unit. William Allen
I needed my doorbell transformer replaced, they got it done properly. They offered a free ac inspection at a later date. Ac inspection went well (minus how gnarly my ac is).
I was hearing a beeping at night and sometimes in the morning. The beeping was either late at night or early the next morning. When the technician came out, he determined that the battery in one room was going out. He replaced the battery and everything was ok. The ceiling in that room was very high. I am only…
The tech did a good job. He carried himself very professional and was very sure of his job and completing the task.
Guys were very professional and explained everything in clear and professional manner. Was here for 6 month maintenance that they offer.
A wonderful company, would recommend them to everyone!
Pleasant, informative, thorough
Electrical inspection
Favian did a fantastic job. He showed up with his apprentice Angel. Walked me through the whole process and helped me understand everything he was checking. Made recommendations and even left me a quote when requested. No pressure to make a sale and he was definitely knowledgeable. I would definitely be using Milestone again
Luis was very professional. He is friendly, knowledgeable and thorough in his explanation of his assessment.
Eric and the entire Milestone Crew/Family have truly been nothing shy of amazing. From the moment we had our first visit with Eric to diagnose one of our units to the installation of a whole new system everything has been fantastic. The service is fantastic! They call when they say they will, let you know in advance…
Always pleased with Milestone and their technicians. I appreciated the call ahead letting me know that our technician was on the way and grateful he was early. Jamison was very professional and completed the A/C maintenance check as quickly and throughly as possible. He was helpful with the videos he took of the…
Daniel did an outstanding job and did not try to sell me unneeded services. I will be calling for some service at the end of the month. I highly recommend Milestone
Blair Huffman performed a comprehensive check of our 3 HVAC units. He was thorough, knowledgeable, and friendly in all communications. Perfect combination of skills. Highly recommend.
Jesse was wonderful, awesome, super, terrific...and so much more! He was knowledgeable and professional! Jesse was just the right person for my home! Thank you! Thank you! Thank you!
Trey was very efficient. Trey explained things to me and asked me if I was satified with his work and if there was anything else he could do for me. Excellent job!
Very professional
Checked on a nose after installation. Very professional, friendly, knowledgeable and thorough.
Need to clone Miguel Vasquez he was very good in all aspects of the job !!! Thank you very much Miguel and Milestone
Hugo came out the same day and explained every step of what he was performing to diagnose our issue. Very happy with all Milestone staff! And would be more than happy to have Hugo help us again when needed.
Thanks Christian for providing great service today. You took time to explain the entire process of what you did and what to expect in the future. Great Service from Milestone!!
Did the job quick and answered all questions and cleaned up afterwards
Highly recommend David from Milestone for all your HVAC needs. David is very professional and courteous and took time to explain all the options available for replacement of our dual HVAC systems. Never any pressure. If you are looking for the highest quality service and installation call Milestone.
Everything was great
Very detailed technician
Good review and support
Milestone isn’t the cheapest, but their service can’t be beat. Jamison was a technician that recently visited to tune up our heater for winter. He was on time and was very thorough in his explanation of everything he did. Really, you can’t go wrong with these guys.
Zane is amazing at his job! He even made a video showing things he saw while inspecting our air conditioner so we could see it too. Really helped to understand our system better and the extra time that took is very much appreciated. We feel confident having milestone in our corner for many years to come. Thanks Zane!
Very friendly and professional. Completed service and was informative of my system.
Brandon was very knowledgeable and fixed our problem with upstairs heating unit not working. It was installed poorly by an independent professional who is now retired. He also noted that we need duct cleaning throughout the house, so a crew if coming this afternoon to clean our ducts. Thank you!
The technician came out on time and did a thorough inspection of the furnace and condenser. Highly recommend!
Thorough
I have used Milestone’s services four times now. Frankly, I will never use anyone else. Every single technician they’ve sent to my house has been superb, knowledgeable, friendly, helpful, and totally customer oriented. I am so happy with them! Their management is wonderful too. I will always be a Milestone customer. Thank you!
All technicians, including Evan for today, that have arrived for a variety of services have been great; very knowledgeable, take the time to explain things that can be understood easily. My problem is with having them arrive within the designated window. 3/4 of the times this year, I’ve scheduled several months in…
Did a great job!!
Milestone offers a lot of services for the home owner. We have used them often and their tech’s are always professional, personable, and get the job they are hired for done, in a timely fashion. I highly recommend this company for your home needs.
The technicians are great, but their cost of services and constant attempt to upsell are beyond anyone else. We used them because of an HVAC emergency, and have maintained a relationship because of the warranty and technicians. When quoted different services, they have been about twice what others charge. We also…
All 3 representatives that visited our home today were extremely professional and provided me bids for work we need to have done Including thorough explanations of the details of each project… HVAC and cooling systems, and electrical rewiring and fixture installations. My representatives today were Keith, Peter, and Endy.
Very satisfied with service and all crews involved. Ronnie was pleasant, responsive to our questions, very professional and polite!
These guys are con men , their modus operandi, in guise of offering free check up they pull things apart and then "coincidentally" after a day system stops working, then they would charge you for fixing it back .
Great job!
Brandon did such an amazing job we are now customers for life because of his customer service his professionalism and attention to detail..
Roy did an excellent job. Initial call out was for thermostat repair but he found the issue was with drain. He was very courteous and professional and stayed extremely late until the issue was remedied. Excellent employee Arturo and his crew were very courteous and explained everything in a manner I could…
Martin Retina is very professional and friendly. He did a great job.
Excellent customer serevice sign vup warranty Please assign Baldy to my account
Cheney was awesome, timely and professional! Thanks!!
Luis Percy is very knowledgeable and customer friendly. He is very patient in answering all my questions and I highly recommend him for handling all heating and cooling maintenance isles.
Rolandro M. from Milestone arrived early, was a consumate professional, thoroughly serviced the air conditioning system, cleaned the condensors, inspected the blower assemblies, plus much more. I certainly will be doing more business with Milestone and will be requesting Rolando M. Mark Nienas
Outstanding service from Austin and the Milestone team.
Estimate on repair or replace central air unit.
He assessed our HVAC, reviewed our options and presented good pricing for same day service/replacement.
Danny was very thorough in explaining what was found and the next steps to a resolution. Very friendly and mannerable.
Hugo serviced my A/C unit and used pictures and video to walk me through the full service. He showed me what was going well with my unit and offered suggestions to make it run more efficiently. He gave me options for service and laid out the costs for the repairs, and he told me about the various financing options…
Very professional, knowledgeable and courteous.
AMAZING!!!
Sarah went above and beyond today. When she arrived I had discovered that my upstairs unit was not working. She spent quite a long while checking and rechecking everything and finally discovered the problem. Only then did she begin the maintenance check up. Very pleased with her tenacity!
He was very thorough, professional and thoughtful. He took time to explain and showed great customer service.
Love the service
Mason the Milestone tech did a great job. Knowledgeable quick and efficient
Nick Morgan was extremely helpful when he performed our AC tune up! He went out of his way to ensure that our home is taken care of and explained the status of our AC unit in a professional and easy to understand way. We will continue to use Milestone and hope to continue working with Nick!
Jordan did a great job
Excellent experience. I would definitely recommend Milestone.
Very knowledgeable and answered all my questions.
👍
Over the last year we have had many contractors do work on our house. We have only had two good experiences. One put a beam in our attic, and the other was Milestone for electrical work. We recently wanted our air ducts cleaned and calling Milestone was a no brainer! Scott Johnston came out and did a full evaluation…
High integrity. Found that I needed to replace a damaged A/C unit part. Part is covered under my homebuyers warranty.
Scott was punctual and worked very quickly to resolve the issue. He also pointed out several items that needed to be addressed that could cause future issues if not resolved. Nothing major, just more preventative maintenance…..and then he addressed those items without additional cost. Fantastic customer service and knowledge.
Very thorough, explained things clearly, super nice guy!
Jonathan was excellent and extremely thorough. He explained everything so well and did a great job. We highly recommend Milestone.
Jonathan Gaona (#51576) was amazing! He took care of the AC issues. He was very friendly and professional. He clearly explained the problem, the fix and how to prevent it from happening in the future. Milestone has a reputation of being a little costlier but I feel like it’s worth it in the long run.
Appreciated call about status of arrival. He was professional and explained what he was doing.
Travolta was nice and very informative.
Did very thorough and complete work. I felt they were honest about the work and what was needed with my system.
Jose, was absolutely terrific and I could not be more pleased. He is exceptionally talented and very patient with his clients. I highly recommend him and his company Milestone Thank you Rodney Brown
Excellent service. On time. Technician, Benny Wu, was most courteous, attentive to details, knew what he was doing and did a great job. Milestone should be very pleased to have him as a member of their organization. We give Benny 10 stars!
Blair Huffman is a breath of fresh air on a 104 degree day. He was a delight! And what a gentleman!
Extremely insightful!!
we have been a customer of milestone for years and wont be changing any time soon. andre is the best of all techs and they were all superior to others from other companies. better trained ,more knowledgeable , more presentable, and never left any clean-up to do, very respectable, and courteous. thanks, john hughes.
Sarah was excellent: she’s courteous, very respectful of property, and not only skilled but provides clear explanations of findings and recommendations. I’ll hope she might be assigned for my next seasonal check-up.
Very courteous and professional. Found and fixed my AC unit issue.
Luke Williams performed semi-annual checkup of our HVAC systems. He was professional, knowledgeable, and a true expert in the operations of our HVAC system. He gets an A++ for such attention to detail. His communication skills were top-notch.
Great service. The technician was very professional and knowledgeable. He took his time and insured I understood what he had done.
Sarah Laughlin did a great job on our Cooling Tune-up and PM. She and her trainee did diligence with the thoroughness I’ve come to expect from Milestone. Sarah explained each recommended service item and informed me that I needed to use the special replacement filters Milestone stocks, because the electrostatic…
He did a great job and in professional manner.
Very detailed 👌
I have used Milestone for years. There is a good reason for this. They provide fantastic professional valuable service. They stand behind their claims of "we fix it in a flash" and "100% satisfaction guarantee".
The technician is very professional and knowledgeable who provided recommendation of fixing the issue.
Bo the HVAC from Milestone was professional, had manners and was very respectful. He showed up and introduced him self had a smile and said. Let me get to work and install. If work needs to be done again i would request Bo to be the HVAC tech to do the work. Thanks again Bo for the much needed A/C install on a day…
I have used Milestone for the 16 years I have been in this house! They are always professional and reliable. This time Michael came to replace the batteries in my alarm system- he showed me how to do it and left me with extra batteries just in case the other one goes out. He also answered questions about my alarm…
He was very informative even though the news was not great news. He helped me set up another appt to get my ac going in again in the right direction. Offered information that I didnt know about before. Definitely a great experience.
Very detailed on discovering what HVAC issues I am having and providing solid solution recommendations.
We love Milestone! They have worked on HVAC, plumbing, air ducts and more. Their employees are very courteous, friendly and knowledgeable
I have never had a bad experience with Milestone. Service today was, as usual, outstanding!
A courteous gentleman. Very professional, knowledgeable. A problem solver. Explained to me what seems to be the problem and fixed it (so far, so good)!
AC check up
I called MILESTONE to get sone work gone in our house, now this is the 3rd time I have used their services, and my husband and I are so pleased with their staff, their performance and the quality of work! They are so honest and DO NOT take advantage of my lack of knowledge! If you are looking for some great qualify give them a try! We are glad we did!
Mr. Armstrong explained in great detail what he did and what was needed to keep the system running. Only real complaint I haVE WAS THAT THE APPOINTMENT WAS SCHEDULED BETWEEN 8-11 AND HE FINALLY SHOWED UP AT 1:25 !!!!!! iN THE MEANTIME I CALLED THE OFFICE TWICE AND WAS REACHED AROUND WITH EXTENDET WAITING TIME .…
Jonathan Gaona was outstanding. He was friendly, efficient, and had the heart of a teacher. Within minutes he identified the issue and educated us on what was needed. I appreciate that he was clear on the more urgent repairs needed versus general recommendations.
I had a ac system go out and Milestone sent a tech out immediately. His name is Chris v. He was outstanding. We discussed options as to what could be done and I decided to have him replace both AC units. I went with pretty much the top of line Lennex systems. He did not push them on me but gave me plenty of…
Great experience. Max was very knowledgeable and fixed the issue right away. Provided lot of great inputs.
Andre went above and beyond to explain everything in an easy to understand format. I will recommend and use him again in the future
Aaron, and Josh, the “A TEAM” Milestone technicians that rescued us. These two young men were knowledgeable, professional, hard-working, and customer service friendly, both days they worked on our air conditioner, and installed new insulation to our attic. We had raccoons severely damage our old installation, and…
6 hours late. Promote an "on time guarantee" and "price match guarantee", but do not do either of those. Technician was friendly and helped, but many other choices between competitors that are cheaper, on time, and don't promote false advertising.
Danon was probably the best honest technician you have ever sent to my house. No high pressure, just stated facts and ready to resolve issues in the most economical way for us. Thank you, Danon!
Milestone technician Teo was very professional, knowledgeable and very timely. He took the time to explain the problem in a very caring manner. I highly recommend this company
Teo De la Cruz is an awesome technician. Performed a very thorough work with clear and detailed explanations. Ask for him. You won't regret it.
Blair was professional and enthusiastic while performing my a/c inspection. He advised me about the issues of my system and I learned about radiative barriers which could help cut my energy cost. Thanks for the info Blair.
Very satisfied with my service today. The technicians completed the installation work quickly and with good quality.
Nick Campbell was thorough and professional. He completed the job quickly and efficiently. Thank you for your service.
Milestone is doing an amazing job. David Lozano has kept me informed daily during this overwhelming journey of replacing cast iron pipes. I highly recommend Milestone. Hunter Morgan did an awesome job replacing the old cast iron pipe for the washing machine. He also installed a clean out. Very polite and…
Danon was our service technician he was extremely professional, explained everything that was done & got along wonderfully with both of the beasts (our dogs). 🙂
As always, Marcus the man who came out this morning, was neat, clean, personable and very quiet and efficient. We have been doing business with you for many years and Marcus was particularly outstanding and really represented your company in a way that should make you proud. He was very thorough and really…
Very professional. Trey Saxon did an excellent job! Well done!
John Lyzenga came to our home and did an amazing job. I give him an A++ rating!
Taylor Gonzalez was excellent! Very professional and very through in his work. Great client experience and recommend.
Dustin farley is an A++ tech with a great company. There service is highly recommended
Just FYI if you do sign up for preferred service, priority scheduling does not mean "soon". Called today for my annual a/c check and it will be two MONTHS before they can come out. Same to replace the battery chirping in the alarm. Also had an emergency garage door problem, stuck open, and they were going to have…
Had a great high quality service done on my HVAC by Nick Campbell. Very satisfied with his work. Excellent and professional demeanor.
Luke Williams was very professional while do work at my home. He was courteous, efficient and knowledgeable explaining how and what he was doing. I truly appreciate the work ethic he had and I will have no problem referring them to others.
Luis Percy with milestone did an excellent job on our Fall HVAC check. Very personable, knowledgeable and thorough.
He was very polite and courteous. DId the job professionally. Attitude toward customer was exceptional. Explained every thing.
Alex Falconer was very professional and fair in his presentation. He showed us all the options and was not pushy into our decision.
Jonathan was extremely friendly and courteous. He explained everything simply and ensured I understand what he was doing. Milestone always provides great service but Jonathan was exceptional. Thanks again!
Jacob was very professional and courteous. He explained his findings and was very knowledgeable.
Jeremy was very professional, and did a great job explaining the options available and making recommendations along the way.
Alex falconer was great he explained every issue to me. He was very professional. Very happy with the service. Thank you
Armando (from Milestone) was extremely detailed with a thorough inspection of our two HVAC systems. When he completed his comprehensive service, his explanation of the current state of our HVAC systems was very easy to understand and more importantly, he provided competitive rates and options for suggested repairs.…
Service Technician was very friendly and helpful.
provided AC pan leak preventative
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
