How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for a/c preventive maintenance
Clear ✕All 351 Google reviews tagged “A/C preventive maintenance” · showing 80
I was very pleased with Travon’s work for our annual HVAC preventive maintenance checkup. He was thorough, professional, and polite. He worked efficiently and gave us an overview of his findings. We were very pleased. We appreciate Milestone and its commitment to customer satisfaction.
Very professional and courteous. Love milestone
Excellent service. Highly recommend. Tech was incredibly knowledgable. .
Great service, prompt, professional , very responsive and courteous. Definitely recommend Lupe and Milestone- have been a customer for 8+ years and will be for many more to come!
Justyn Challis has won my trust! He is so amazing. He knew exactly what to do to resolve my air conditioner problem. What a lifesaver!
Annual checkup of heating system. Farod was professional and courteous. As with all my Milestone servicings, I am very happy with this experience, and hope to have Jose support future service calls.
I Always trust and I always asked for Jose mejia to service my AC and my furnace. Hs is very professional and courteous. Tell me what is needed in the future when I can afford (insulation for the attic). He never pressure me.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Rigo was friendly, professional and thorough. Just another example why we've been Milestone customers for many years.
We have been pleasantly amazed at the professionalism, care for our property and overall services rendered. Jordan Bauer and Mike Reyna were at our home to finalize our HVAC contract by blowing insulation in our attic. When they left you couldn't tell they had even been here. The entire process has put Milestone at…
Very professional.
Although Chency was in training he did an excellent job on explaining to me the process he and trainer, Carlos did to check out the system. Very pleased.
Charles Randle was knowledgeable, smart and very kind! Would recommend him to anyone.
Very professional, helpful and pleasant!
I use milestoneso for everything and they always do a terrific job.
William Pierson worked on a water line leak and was very courteous, very deliberate in his work, answered my questions and got everything operational in a timely manner. Would request his services anytime.
Julio is an extremely knowledgeable technician who is meticulous in the performance of his duties. Takes the time to explain every piece of the job. Milestone continues to prove they're the best in the business.
Brodin Mulholland and his assistant were very professional. They asked if I had any issues and quickly went about performing an inspection of our a/c system inside and out. They cleaned up afterward and let us know the results of their inspection. We would recommend them to anyone with a/c issues.
Amazing experience! Worked quickly and was very kind. Lupe was very informative and took time to answer all my questions.
Dayton Gallagher gave me a comprehensive quote to replace my water heater. He gave me options and didn’t pressure me for a decision. He was prompt, respectful and knowledgeable. Thank you Dayton.
My Milestone rep did a great job. He had hurt his ankle earlier in the day, but even so did a great job doing his job and accommodating my schedule!
Been using them for several years and everything has been great. They have even called us to do some free services that they have added to their plans. For the yearly me membership we pay it has been well worth it and much more service then we expected.
The company technicians are thorough and earned my trust immediately. I felt like they had my best interest in the suggestion he made. Wish all service people were this concerned in my satisfaction and safety. Would recommend them highly. Christian Cabera did a great job today!
Rolando Mojica was great. He was very professional and courteous. He knew his game inside out and did a thorough diagnosis of our AC system. I would prefer to have him over for future needs.
Will use again
We had milestone come out for our annual HVAC tuneup. Dustin was on-time and completed the inspection quickly and thoroughly.
Extremely happy with the services I receive from Milestone! I am wired into their program and will remain a lifelong customer.
Devor delivered outstanding service and demonstrated exceptional professionalism throughout the entire process. He is extremely knowledgeable, thorough, and detail-oriented in his work. He took the time to clearly explain what needed to be done, ensured all of my questions were addressed, and provided a level of…
John was great. Very professional and thorough. He took many pictures and a video showing what he did. Milestone can be a little pricey compared to other companies but their quality of service is second to no one. Period. I highly recommend both Milestone and John
They were courteous, professional and efficient. They did an excellent job explaining options and the recommendations in being proactive. Definitely will continue to use this company if in need and will recommend to family and friends.
Jamison was courteous and professional. Ultimately, he got the job done. Thank you.
I live with a bunch of wookies and they had clogged the drain with all their hair. Milestone did an excellent job getting me into their schedule at a reasonable price. It definitely is worth being a member for the pricing. Most recently, we had Milestone come out to look at our ac system inside and out. The way…
Zachary & Lucas did a good job removing & installing attic insulation. Zachary also installed UV lite in my AC system. Lucas did a good job cleaned up. Thanks guys!
John showed up, listened to my concerns tooks some pictures and investigated the problem. Came up with a solution and made my entire day. Love Milestone and will continue to use them!!
Chris was excellent and professional.I would use Chris again without hesitation. Thanks.
Had a great experience with excellent installation. Highly recommend.
I used Milestone for electrical work and AC and heating work. Blair is amazing! He was our service tech. He’s a young man with a great work ethic and a great attitude. The world needs more Blairs.
Charles was professional, polite, and very knowledgeable. He went above and beyond to ensure we were satisfied with Milestone. Did an amazing job. Keep up the great service. 🤩💫✨. Thank you
Trey Verriere is such an amazing guy!! He has always been helping my family and has always given us top notch service!!
Pablo was delightful! He was friendly, respectful and efficient. I would be happy to have him back and I continue to refer friends and family to Milestone Electric.
I am a member of Milestone’s Advantage Membership so I received a complementary system check for our A/c. Travis came and was very professional and genuinely kind. He explained everything that needed to be done and the timeline for each. He also explained things that I didn’t know Milestone offered and I am very…
They were arrived in the window of time that was scheduled. Did a great job and explained everything they did and why they did it. Gave suggestions to improve performance of unit. Would definitely recommend them for air conditioning check up or repair.
Great job!
Having Milestone professional Mason and his equally competent partner in my home on April the 11th was a very pleasant and informative experience. To me, both men were respectful and cordial. When they went to work on my A/C unit, they were job conscientious as they went about their work task of performing a…
Matthew did a great job 👏.
Cristian K was such a pro to work with. He started by documenting and explaining everything thoroughly - he created a video to easily evidence his findings - he was very friendly and informative about costs and services Milestone could provide - all for a fair and acceptable price. I couldn’t more highly recommend…
Julio Rios did a Great Job. He arrived on time, did his work efficiently. He serviced three units in less than 3 hours. He answered all my questions and suggested some things that could be done to help one of our units run better. All and all he was very professional and friendly. 5 star performance .
Aaron was very organized and personable.
We have been customers for years. Dependable customer service.
Cody is a true professional. Came on time, introduce himself, put his covers on his shoes so he wouldn't get my floors dirty, and did what he could to help me out with my situation. Employees like him are what make people like me continue to do business with companies like yours. Keep up the good work!
Faulty coils will need to be replaced on brand new system All the Freon had leaked out of coils and was temporarily replaced until coil replacement. Techs came and replaced coils and charged the system! Thank you I can breath again ❤️
I had my A/C maintenance performed by Technician Blair Huffman. I was really impressed with Blair’s knowledge and professionalism. He was very friendly, and I could tell he enjoys his job. He provided me with information regarding my A/C unit, and answered the questions I had. He was very thorough with his…
Milestone employee professionalism is not to be doubted. This is a company that can be trusted to just do what they say. And what they say is simply doing things right :)
I have been using Milestone for approximately 17 years when needed. Their workmanship,and professional employees have always been top notch. Had a circuit breaker go out, they diagnosis why the C/B went out and repaired the problem quickly and efficiently. I recommend any person with electrical problems to look at Milestone first.
Robert assisted the Milestone team with our generator installation. Highly professional, and a very helpful team. Great work.
My air conditioner went out and the Milestone team was quick to respond. They sent out Erik and he provided top notch service. Erik is an HVAC expert. He immediately diagnosed the problem and solved it. But he didn’t stop there, he cleaned my entire unit and educated me on it with a video he made while inspecting it…
Jonathan provided a quick fix for a minor glitch.
Aaron Voegele of Milestone is an phenomenal employee! He answered questions clearly with knowledge and was courteous as well as kind.
Marcus did an excellent job today and was quick, courteous and professional. He took pictures and video inside the system and fully explained the issues I have.
All around great job. Technician Evan Tilton was very knowledgeable and professional and very good experience
Zaul with Milestone did a great job! Very thorough while also being friendly. Thanks for your help and excellent advice today, Zaul.
I recently had the unfortunate experience of availing a free HVAC tune-up service from Milestone. While the idea of a complimentary tune-up was appealing, the aftermath of their visit left me deeply dissatisfied and questioning their practices. During the supposed "tune-up," the technicians managed to swap the…
Dustin was very knowledgeable and helped me
Jose gave great advice and was very helpful
They came out to do a routine cleaning. Stated both the units would need replaced asap turn them off said they would burn up because our fan stopped running outside and they would need to replace both units for 20k. I had a second company come out said nothing is wrong that was 4 months ago the units are completely…
System was not cooling. The crew was very thorough in their diagnosis of the problems in the system and then the repair and checking of everything. The job took longer than expected, but they stayed until everything was done.
This service tech was outstanding!
Jacob was one of the most professional technicians I've seen. He was thorough, detailed, and knowledgeable, explained the process very well. He was very courteous and friendly.
It was a truly a pleasure meeting with Travon. He and Bryan showed up on time and were very courteous and professional. They addressed my concerns and made the necessary adjustments that will prolong the life of our HVAC system. I will definitely be recommending you guys to my family and friends. I've been with…
Thomas Sparks is a very nice young man & he did a good job at my home for the A/C system check up. I liked the video he prepared. It was very helpful to see what he was talking to me about. Thank you.
Great work. Corey was exceptional. Thank you for great service
Milestone contacted me about an expiring tune up voucher. That was courteous in itself, but then they sent Scott out for the inspection and he was a delight! Very professional and honest with plenty of experience that showed in the way he talked about his trade. We appreciate his insight and service! When we do need…
Technician was professional/knowledgeable, clean and pleasant.Was very satisfied with service.
Iram Perez was professional, courteous, and knowledgeable. He was easy to understand when explaining - with video! - what he had worked on in my A/C unit. Very nice and appreciated! My A/C is tuned up and ready to work through a hot Texas summer. Many thanks!
Scott Johnson was very helpfull and professional. Represented the company very well.
They truly have the best employees. Always prompt, professional, and knowledgeable. They provide you with valid information and options so you can make informed decisions about what you need done and what fits your budget.
Sammy Garcia explained things in an easy to understand manner and was very pleasant and polite. Thanks for sending me a perfect representative of your company!
I called Milestone this morning at 8:30 for my 82yr old grandmother and they had a technician out here by 12:30 to repair our water heaters leak. My grandmother said Jonathan was so nice, knowledgeable and very helpful and informative about the process and what was needed. She was extremely happy with his service.…
Very thorough and professional with common sense explanations of what was concerning
All 3 young men were kind, caring, knowledgeable, and very professional. I want Blake, Eric, and OJ to come back to my house whenever I have any issues. I could of adopted all three of them. Just the finest young men that ever came to my house.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
