How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for a/c preventive maintenance
Clear ✕All 351 Google reviews tagged “A/C preventive maintenance” · showing 160
I was very pleased with Travon’s work for our annual HVAC preventive maintenance checkup. He was thorough, professional, and polite. He worked efficiently and gave us an overview of his findings. We were very pleased. We appreciate Milestone and its commitment to customer satisfaction.
Very professional and courteous. Love milestone
Excellent service. Highly recommend. Tech was incredibly knowledgable. .
Great service, prompt, professional , very responsive and courteous. Definitely recommend Lupe and Milestone- have been a customer for 8+ years and will be for many more to come!
Justyn Challis has won my trust! He is so amazing. He knew exactly what to do to resolve my air conditioner problem. What a lifesaver!
Annual checkup of heating system. Farod was professional and courteous. As with all my Milestone servicings, I am very happy with this experience, and hope to have Jose support future service calls.
I Always trust and I always asked for Jose mejia to service my AC and my furnace. Hs is very professional and courteous. Tell me what is needed in the future when I can afford (insulation for the attic). He never pressure me.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Rigo was friendly, professional and thorough. Just another example why we've been Milestone customers for many years.
We have been pleasantly amazed at the professionalism, care for our property and overall services rendered. Jordan Bauer and Mike Reyna were at our home to finalize our HVAC contract by blowing insulation in our attic. When they left you couldn't tell they had even been here. The entire process has put Milestone at…
Very professional.
Although Chency was in training he did an excellent job on explaining to me the process he and trainer, Carlos did to check out the system. Very pleased.
Charles Randle was knowledgeable, smart and very kind! Would recommend him to anyone.
Very professional, helpful and pleasant!
I use milestoneso for everything and they always do a terrific job.
William Pierson worked on a water line leak and was very courteous, very deliberate in his work, answered my questions and got everything operational in a timely manner. Would request his services anytime.
Julio is an extremely knowledgeable technician who is meticulous in the performance of his duties. Takes the time to explain every piece of the job. Milestone continues to prove they're the best in the business.
Brodin Mulholland and his assistant were very professional. They asked if I had any issues and quickly went about performing an inspection of our a/c system inside and out. They cleaned up afterward and let us know the results of their inspection. We would recommend them to anyone with a/c issues.
Amazing experience! Worked quickly and was very kind. Lupe was very informative and took time to answer all my questions.
Dayton Gallagher gave me a comprehensive quote to replace my water heater. He gave me options and didn’t pressure me for a decision. He was prompt, respectful and knowledgeable. Thank you Dayton.
My Milestone rep did a great job. He had hurt his ankle earlier in the day, but even so did a great job doing his job and accommodating my schedule!
Been using them for several years and everything has been great. They have even called us to do some free services that they have added to their plans. For the yearly me membership we pay it has been well worth it and much more service then we expected.
The company technicians are thorough and earned my trust immediately. I felt like they had my best interest in the suggestion he made. Wish all service people were this concerned in my satisfaction and safety. Would recommend them highly. Christian Cabera did a great job today!
Rolando Mojica was great. He was very professional and courteous. He knew his game inside out and did a thorough diagnosis of our AC system. I would prefer to have him over for future needs.
Will use again
We had milestone come out for our annual HVAC tuneup. Dustin was on-time and completed the inspection quickly and thoroughly.
Extremely happy with the services I receive from Milestone! I am wired into their program and will remain a lifelong customer.
Devor delivered outstanding service and demonstrated exceptional professionalism throughout the entire process. He is extremely knowledgeable, thorough, and detail-oriented in his work. He took the time to clearly explain what needed to be done, ensured all of my questions were addressed, and provided a level of…
John was great. Very professional and thorough. He took many pictures and a video showing what he did. Milestone can be a little pricey compared to other companies but their quality of service is second to no one. Period. I highly recommend both Milestone and John
They were courteous, professional and efficient. They did an excellent job explaining options and the recommendations in being proactive. Definitely will continue to use this company if in need and will recommend to family and friends.
Jamison was courteous and professional. Ultimately, he got the job done. Thank you.
I live with a bunch of wookies and they had clogged the drain with all their hair. Milestone did an excellent job getting me into their schedule at a reasonable price. It definitely is worth being a member for the pricing. Most recently, we had Milestone come out to look at our ac system inside and out. The way…
Zachary & Lucas did a good job removing & installing attic insulation. Zachary also installed UV lite in my AC system. Lucas did a good job cleaned up. Thanks guys!
John showed up, listened to my concerns tooks some pictures and investigated the problem. Came up with a solution and made my entire day. Love Milestone and will continue to use them!!
Chris was excellent and professional.I would use Chris again without hesitation. Thanks.
Had a great experience with excellent installation. Highly recommend.
I used Milestone for electrical work and AC and heating work. Blair is amazing! He was our service tech. He’s a young man with a great work ethic and a great attitude. The world needs more Blairs.
Charles was professional, polite, and very knowledgeable. He went above and beyond to ensure we were satisfied with Milestone. Did an amazing job. Keep up the great service. 🤩💫✨. Thank you
Trey Verriere is such an amazing guy!! He has always been helping my family and has always given us top notch service!!
Pablo was delightful! He was friendly, respectful and efficient. I would be happy to have him back and I continue to refer friends and family to Milestone Electric.
I am a member of Milestone’s Advantage Membership so I received a complementary system check for our A/c. Travis came and was very professional and genuinely kind. He explained everything that needed to be done and the timeline for each. He also explained things that I didn’t know Milestone offered and I am very…
They were arrived in the window of time that was scheduled. Did a great job and explained everything they did and why they did it. Gave suggestions to improve performance of unit. Would definitely recommend them for air conditioning check up or repair.
Great job!
Having Milestone professional Mason and his equally competent partner in my home on April the 11th was a very pleasant and informative experience. To me, both men were respectful and cordial. When they went to work on my A/C unit, they were job conscientious as they went about their work task of performing a…
Matthew did a great job 👏.
Cristian K was such a pro to work with. He started by documenting and explaining everything thoroughly - he created a video to easily evidence his findings - he was very friendly and informative about costs and services Milestone could provide - all for a fair and acceptable price. I couldn’t more highly recommend…
Julio Rios did a Great Job. He arrived on time, did his work efficiently. He serviced three units in less than 3 hours. He answered all my questions and suggested some things that could be done to help one of our units run better. All and all he was very professional and friendly. 5 star performance .
Aaron was very organized and personable.
We have been customers for years. Dependable customer service.
Cody is a true professional. Came on time, introduce himself, put his covers on his shoes so he wouldn't get my floors dirty, and did what he could to help me out with my situation. Employees like him are what make people like me continue to do business with companies like yours. Keep up the good work!
Faulty coils will need to be replaced on brand new system All the Freon had leaked out of coils and was temporarily replaced until coil replacement. Techs came and replaced coils and charged the system! Thank you I can breath again ❤️
I had my A/C maintenance performed by Technician Blair Huffman. I was really impressed with Blair’s knowledge and professionalism. He was very friendly, and I could tell he enjoys his job. He provided me with information regarding my A/C unit, and answered the questions I had. He was very thorough with his…
Milestone employee professionalism is not to be doubted. This is a company that can be trusted to just do what they say. And what they say is simply doing things right :)
I have been using Milestone for approximately 17 years when needed. Their workmanship,and professional employees have always been top notch. Had a circuit breaker go out, they diagnosis why the C/B went out and repaired the problem quickly and efficiently. I recommend any person with electrical problems to look at Milestone first.
Robert assisted the Milestone team with our generator installation. Highly professional, and a very helpful team. Great work.
My air conditioner went out and the Milestone team was quick to respond. They sent out Erik and he provided top notch service. Erik is an HVAC expert. He immediately diagnosed the problem and solved it. But he didn’t stop there, he cleaned my entire unit and educated me on it with a video he made while inspecting it…
Jonathan provided a quick fix for a minor glitch.
Aaron Voegele of Milestone is an phenomenal employee! He answered questions clearly with knowledge and was courteous as well as kind.
Marcus did an excellent job today and was quick, courteous and professional. He took pictures and video inside the system and fully explained the issues I have.
All around great job. Technician Evan Tilton was very knowledgeable and professional and very good experience
Zaul with Milestone did a great job! Very thorough while also being friendly. Thanks for your help and excellent advice today, Zaul.
I recently had the unfortunate experience of availing a free HVAC tune-up service from Milestone. While the idea of a complimentary tune-up was appealing, the aftermath of their visit left me deeply dissatisfied and questioning their practices. During the supposed "tune-up," the technicians managed to swap the…
Dustin was very knowledgeable and helped me
Jose gave great advice and was very helpful
They came out to do a routine cleaning. Stated both the units would need replaced asap turn them off said they would burn up because our fan stopped running outside and they would need to replace both units for 20k. I had a second company come out said nothing is wrong that was 4 months ago the units are completely…
System was not cooling. The crew was very thorough in their diagnosis of the problems in the system and then the repair and checking of everything. The job took longer than expected, but they stayed until everything was done.
This service tech was outstanding!
Jacob was one of the most professional technicians I've seen. He was thorough, detailed, and knowledgeable, explained the process very well. He was very courteous and friendly.
It was a truly a pleasure meeting with Travon. He and Bryan showed up on time and were very courteous and professional. They addressed my concerns and made the necessary adjustments that will prolong the life of our HVAC system. I will definitely be recommending you guys to my family and friends. I've been with…
Thomas Sparks is a very nice young man & he did a good job at my home for the A/C system check up. I liked the video he prepared. It was very helpful to see what he was talking to me about. Thank you.
Great work. Corey was exceptional. Thank you for great service
Milestone contacted me about an expiring tune up voucher. That was courteous in itself, but then they sent Scott out for the inspection and he was a delight! Very professional and honest with plenty of experience that showed in the way he talked about his trade. We appreciate his insight and service! When we do need…
Technician was professional/knowledgeable, clean and pleasant.Was very satisfied with service.
Iram Perez was professional, courteous, and knowledgeable. He was easy to understand when explaining - with video! - what he had worked on in my A/C unit. Very nice and appreciated! My A/C is tuned up and ready to work through a hot Texas summer. Many thanks!
Scott Johnson was very helpfull and professional. Represented the company very well.
They truly have the best employees. Always prompt, professional, and knowledgeable. They provide you with valid information and options so you can make informed decisions about what you need done and what fits your budget.
Sammy Garcia explained things in an easy to understand manner and was very pleasant and polite. Thanks for sending me a perfect representative of your company!
I called Milestone this morning at 8:30 for my 82yr old grandmother and they had a technician out here by 12:30 to repair our water heaters leak. My grandmother said Jonathan was so nice, knowledgeable and very helpful and informative about the process and what was needed. She was extremely happy with his service.…
Very thorough and professional with common sense explanations of what was concerning
All 3 young men were kind, caring, knowledgeable, and very professional. I want Blake, Eric, and OJ to come back to my house whenever I have any issues. I could of adopted all three of them. Just the finest young men that ever came to my house.
Jacob and his assistant did a great job!
Their employees take time to perform the service(s), and they are knowledgeable.
All went smoothly. No issues.
Rafael Gonzales was my technician and he performed my annual, springtime A/C checkup which include drain line check-up and cleaning. He was extremely thorough, efficient, professional and courteous. At the end of the checkup he provided me with detailed photos of what he observed and recommendations for future…
MARCUS LYNCH was our HVAC Service Technician. He was wonderful! Professional, personable, thorough, able to cogently explain all problems or possible problems. Took pictures (very helpful!) of problems.
Great team and great work. Professional, courteous, knowledgeable, and friendly.
Aaron Voegele came by to perform a routine checkup and an enzyme treatment on our two AC units. During his inspection, he noticed that one of the UV lights was not optimally placed and growth was building on the motor housing. He moved the lamp and got us all fixed up. Thank you Aaron and Milestone! Also, thank you for your USMC service Aaron!
Friendly and helpful with questions. Very thorough with explanations.
Great service on checking the AC. The company is also good on details, on what time and who is coming to my house. I'm a single woman so this matters. Blair was especially good at explaining AC problems to a person that knows nothing! Now I do!
Carlos Campuzano was friendly (even Benji liked him), knowledgeable, professional, courteous and very efficient. He gets 5 stars from me (and Benji-the mini Schanauzer).
Excellent service. A+ tech.
Cheney was such a nice and professional representative of Milestone. I use Millstone for everything because their employees are the best!
Cri was great! Did great job going over unit and making suggestions for future services. Polite, professional.
Prompt, courteous, has excellent knowledge of HVAC and provided thorough explanations of work done. Showed me the 2 parts that needed replacing and explained why. I have a lot of confidence in this technician!
Excellent service and Personal!! I did my HVAC preventative maintenance with Will Menzies excellent service Thank you!!
Jeb was professional, courteous, and honest. He performed a courtesy check of our home AC system.
They took the time to explain everything to me.
Used to unclog our drain. Brandon did good. We mostly have long hair here...so having someone reliable is important. We use Milestone for all our AC, Electrical and plumbing needs. Maybe not the cheapest...but quality, service, cooperation, helpfulness, and so much more bring absolute value to the money spent. I…
Technician Jeremy Rowden was very professional and very thorough with the details of how my HVAC unit was working, and how it's supposed to be performing correctly. Explained how he could make the appropriate repairs to it, and how alongside maintenance should avoid long term damage. He also explained how the…
Love their MAM plan it pays for itself throughout the year. They are very transparent about their services and what needs to be done. Hieu came out last time and he was prompt, polite, and very knowledgeable.
Had another great experience with Milestone today. Will was very thorough & professional, AC cleaning & tune up prep for hot Texas weather. Everyone is very caring, professional, on time & I'm really glad I have an honest company I can count on. Thanks for being so trustworthy & reliable.
Fixed our outdoor faucet Polite, professional and on time
Very professional techs with clarity in every procedure performed.
Alan was great! He was professional and courteous. It’s most appreciated when a service company excels with its service level.
We have had numerous services preformed over the years and we have total confidence in the work being done and and knowing it is being done with the best workmanship and materials available. Johnathan Hebert was the latest of the Milestone family to pay us a visit and he was awesome. Jonathan listened to our…
Jamison was very thorough and professional. He was not pushy or trying to sell services just recommendations. We will use Milestone in the future.
Happy with the thoroughness of inspection and information provided. My one complaint is that every time a technician looks at my system they never reset the thermostats how they were originally.
was very professional and performed services as requested. He addressed concerns and presented a report of needs for system.
Bo did a great job!
Rolando Mojica has serviced my home at least twice now. He has been respectful of my home (and animals and children), clean, well versed in HVAC, doesn’t try to everything as an up sell, and very honest and personable. He is my requested technician when dealing with HVAC. I have also used Milestone for about 2 years…
He was very pleasant to work with and he explained all of his findings and recommendations in detail.
Always thorough not rushed to do the work and respectflul.
Consistent service, professional, pleasant technicians. I'm very happy with Milestone!
Great service.
Extremely professional, clean, tidy and precise. Best visit by an HVAC expert ever, thank you, Jose!
Rolando Mojica did an excellent job. He was very friendly and professional throughout the entire process. He was very meticulous with his work and took time to explain the work he was doing and answered all of my questions in a way that was easy to understand. He left the area clean and tidy when he finished. He…
Perry was very professional, straight to the point, and kept his composure around my emotional pup. Thank you!
On time. Professional, cleaned up and all working now. Worked with me on price and complimentary inspection.
Technician was professional in appearance and manner. Very knowledgeable. Explained all services & pricing clearly. It’s great to have a company you know you can consistently rely on for great service.
Carlos Campuzano did an excellent job with servicing my AC unit… he was very professional and courteous.
The service was done quickly and explained with details so that I could have a better understanding on what I needed. Thanks
Our Milestone technician, Johnnie Sanchez, was very thorough with the AC inspection. He was efficient, extremely kind, and knowledgeable. .
Alex Faulconer came out for a cool check. He was very nice and fun. Very informative about equipment. Felt extremely safe and comfortable with how he explained information and did not feel like he was a salesman.
Always good work a professional.
I have done business with Milestone for 8 years and counting and always been satisfied with the technicians they send out. Today I had the BEST technician they have ever sent out. Miguel Vazquez did an outstanding job servicing all 3 of my AC units. He is very professional and LISTENS to the customer. I will request…
Ethan was very professional and displayed excellent knowledge on HVAC. His customer service was superb. He explained everything he was doing. He provided some advice about adding some equipment to compressors.
Will is an excellent technician. He was professional, thorough, and took the time to explain all facets of the maintenance to me. I appreciate that he took his time and provided quality service.
Ryan did a fantastic job! Friendly, professional, and competent. Love Milestone!
Great personality, very professional, got the job done quickly
Great experience. 👍🏾
Very professional
Very professional and thorough
Very impressed with Milestone overall and Jonathan Gaona with his service.
Our Service person was Zane he did a/c maintenance on our unit. Zane was on time, efficient, and knowledgeable. He knew everything about our unit and made sure we were satisfied with his service. Milestone you have excellent Service!
Andre was a very professional and very knowledgeable person. The information given was detailed and the inspection was completed to my satisfaction.
Will Menzies did a very professional inspection and only changed what was requieres without overcharging, Milestone excelent service
Milestone is the best. We use them all the time for our needs! Great service and great people! They all do a great job. Wes and Josh were awesome today, but someone at Milestone has done virtually every kind of work here that is offered. We use them always.
Jose did an excellent job! Arranged to deliver a box of replacement filters too.
Ethan was very helpful for my HVAC service.
Tyler Spears installed a high voltage car charger in my garage. He did a very clean job.
Technician was very professional and took time to explain process of maintenance and supported explanation with fotos and detail.
Excellent and very professional service. Outstanding! We highly recommend.
Jose did a great job showing me any issues with my system and outlining my options.
Rafael explained what he would be doing to redirect precipitation from the roof to both sides of the outside A/C to prevent rain, sleet, and/or snow from going into the outside A/C unit again. Afterward he provided good answers to my questions. He was completely polite and courteous, and efficient.
Danny was very informative and professional. I appreciate the attention and care in A/C maintenance performance. I highly recommend him on my next job to anyone else.
Friendly service
I've used Milestone for electric, HVAC, and plumbing. They replaced my main breaker and central HVAC, which both passed inspection without any issues. They respond quickly, do great work and are always very professional.
Our technician was very courteous, professional, knowledgeable, and thorough. He answered all of our questions. Thanks for having such a wonderful employee. Sincerely, Jacqueline M. Osborn
Very professional and courteous service as usual. Sammy is another in a long line of good Milestone techs.
Ryan was very professional, and informative.. he showed me short presentation that he made (while here very impressive) of the condition in my attic.
I was extremely pleased with the information I received pertaining to the drain pan treatment & concerning insulation of my attic. Technician was very respectful & courteous.
Great work
Worked efficiently and was very polite.
Martin was very professional, respectful of cleanliness inside home. He thoroughly conducted tune ups on my two furnaces, replacing filters as well. Afterwards, he sat and explained everything and offered if we chose to do so get dust prevention filter units.
Very nice respectful and no pushy sales. I have had them for several years do work. I will use them as long as they stay the same. This company has a good thing going by hiring people that are serious about quality. Thank you Loy, Continue giving yourself for this great company in Dallas area. Good Texas Company. Connie W.
Ronnie Inman with Milestone was professional, knowledgeable, and presented excellent customer service. His representation of himself and Milestone is what all companies should strive for.
Justin is la very knowledgeable and courteous technician. He serviced our ac unit. William Allen
I needed my doorbell transformer replaced, they got it done properly. They offered a free ac inspection at a later date. Ac inspection went well (minus how gnarly my ac is).
I was hearing a beeping at night and sometimes in the morning. The beeping was either late at night or early the next morning. When the technician came out, he determined that the battery in one room was going out. He replaced the battery and everything was ok. The ceiling in that room was very high. I am only…
The tech did a good job. He carried himself very professional and was very sure of his job and completing the task.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
