How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for a/c system repair
Clear ✕All 414 Google reviews tagged “A/C system repair” · showing 20
Our AC had stopped cooling. Milestone sent HVAC technician Alex Faulconer to diagnose the problem. He found several issues, described them in detail and prepared three optional plans of repair for me to choose. Over the last week, various HVAC services were also performed by Salvador, Jordan, Kristin, Cody,…
Very prompt! Extremely tidy when installing the new toilet. Fair prices and professional.
Jacob Kellar was amazing. So accommodating and kind. He understood my financial situation and went to the limit to keep me safe. I couldn’t afford everything but I feel confident that I was well taken care of. Milestone is the best!
Just had our summer time-up for the HVAC system at our home. Our technician, Luis Perry was fantastic in diagnosing the issues we were experiencing in the extreme Texas hot summer. He flushed the system and performed a thorough cleaning on both units—they look marvelous! More importantly, both are pumping ice cold…
Once again very pleased with the work Jose did on my 6 month maintenance on my HVAC. Very thorough and explained and showed video of all he did
Pleasant and professional. Did everything needed to resolve our AC problem. Always happy with Milestone people and service.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
The repair man that came S. Valle, was absolutely wonderful!! After I speak with the Field Inspector Monday & get the new unit, Mr. Valle is the reason!! Long story of how I got to y'all but I'm so glad I called back last night & booked for today. Even had A/C back a couple hours before my original scheduled appt.…
Super fast response Brandon was awesome. We’ve been using them for quite a while and will continue to
Iram was prompt, professional, efficient and thorough. He diagnosed the problem and even reminded me that I have a free drain clear service which should fix the problem!! He didn’t try to upsell anything I didn’t need which is nice too. 😀
Service was great. Very knowledgeable and quick.
I use milestoneso for everything and they always do a terrific job.
Great service. Arrived on time and didn’t stop until they were finished. Very professional and friendly. Thank you guys!!
Great quick service. Friendly and kept me updated. Cleaned up afterwards and answered all my questions.
John was careful to explain the parts which were under warranty and what they had to be replaced .Because there were two components they had to be ordered and naturally it took some time However we were kept informed during the process.Thank you John for your professional manner and skills.
On time & very professional
Zach the plumber did a great job and appreciated the inspection.
Milestone did an HVAC today, 10/22/24. As always, I got good service. Zaul performed the maintenance check. He explained everything to me in detail. He also helped secure the closet door where the unit is stored and took out a hornets nest we found. Its little things like this that Milestone does that…
Qualified professional, nice job. He is a great tech. Very thorough and explained everything
Always excellent service!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
