How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for ductless heating & a/c services
Clear ✕All 94 Google reviews tagged “Ductless heating & A/C services” · showing 40
Louis was fast, very polite, and went the extra mile to pick up new filters and bring them back for me. He explained the benefit of electrostatic filters, and I think I’ll have those installed with my next service.
10 out of 10 excellent work, professional and honest. Checked the system and verified it worked as it should. Very polite honest and hard working
Great service. Scott was fantastic. Had Will Menzies today and he was great!! Otis did a great job today!
Ryan with Milestone was professional, timely and friendly. I highly recommend Milestone.
Dayton was excellent. He was friendly, respectful and professional. He explained what our problem was with high water pressure and the slow drip of our guest bathroom sink. He explained the work that would have to be done and asked if I had any questions. Job Well Done! Max Brownlee Advantage Member
Devor delivered outstanding service and demonstrated exceptional professionalism throughout the entire process. He is extremely knowledgeable, thorough, and detail-oriented in his work. He took the time to clearly explain what needed to be done, ensured all of my questions were addressed, and provided a level of…
Raven was very professional and thorough! She did an outstanding job explaining everything that she had done.
Mr.B was informative ,courteous and did a thorough job working on the HVAC system.
Hieu Thai was very punctual, professional and helpful
Would absolutely recommend. Raymond Taylor was our tech tonight who diagnosed the situation with the A/C and not only installed a replacement thermostat but made sure we knew how to use it before he left. He was cheerful and professional ensuring we will continue to use Milestone for all of our HVAC needs.
Farod was very professional, arrived as expected and was courteous to not get our floors dirty. Great service!
Anthony T. came to do our spring/summer check up on our ac unit on 3/25/2023. He was very thorough and explained what he was doing, didn’t try to pressure me into buying anything. I always appreciate that. Anthony thank you , you did an awesome job.
Checked everything really good
Good experience!
The service man Allen came out to do a thorough inspection of my 2 AC units. Mr. Allen was very polite and courteous. He didn’t ignore my overly friendly dog, which was a plus. I believe he did what he came for although I didn’t want to hear my potential issues. However, they will be the first folks I call in the event of a breakdown. Thank you!
Will Menzies did an outstanding job. Thanks.
Polite , on time and cheerful
Very polite I agree with the pricing is very expensive I also fell for the member ship and I also was told things extra things was wrong with the unit after getting a second opinion trying to found out how to drop the member ship
he was very professional and easy to chat with. very helpful in trying to minimize costs
Mr. Rohit Roy did an outstanding job solving my A/,C issues in a professional and timely manner. Very polite in asking questions, and understanding my interpretation of the issue. His diagnosis of my a/c unit was done with great knowledge of my model unit. Found problem, made the corrections, and walla, problem…
Outstanding professionalism for both technicians
Very friendly and professional.
Christmas Eve and my house is 61 degrees and dropping. Called my Milestone Technician and he sent someone out within an hour. He inspected and found loose connection... set it right and had my heat back on with no charge.... Merry Christmas Milestone... my loyalty will remain with you. Your ever grateful advantage member.
Thank you Marcus Lynch with Milestone Heating. Marcus has a great personality and knows exactly what he is doing. He showed me what was wrong with our unit and fixed it in a very timely manner. I recommend Milestone for any work needed on a heater A/C home unit. We have also used them for electrical work and they…
Raven was very professional and she explained everything to where I understood what was going on with my ac unit. Very helpful and a kind person. Thanks
Sammy Garcia was friendly exceptionally helpful. Executed his work perfectly and left me at ease with work done in my home. I'm very pleased. Thank you!
All 3 representatives that visited our home today were extremely professional and provided me bids for work we need to have done Including thorough explanations of the details of each project… HVAC and cooling systems, and electrical rewiring and fixture installations. My representatives today were Keith, Peter, and Endy.
Jose Mejia was outstanding. He is professional, courteous and knowledgeable. He answered our questions promptly.
Very professional on time basically show me everything that was wrong. Very knowledgeable about his work.
Milestone is ALWAYS does excellent work. They always do it with a smile and answer all of our questions. We are a Milestone customer for life!
Bryan did an outstanding job fixing the issues I have had with my AC. He was very friendly and detailed. He's a great asset to Milestone and does a great job.
We needed repairs to a outside pipe . The repairs were made in a timely manner. Our technician was Matthew Koefer he was very professional and patiently gave us a thorough explanation to each question we ask. He exemplifies the qualities that makes this company standout. We purchased the service policy because of…
Great service. The technician was very professional and knowledgeable. He took his time and insured I understood what he had done.
Brando was so Awesome and nice and very Polite. He got my ac Unit working in no time. Thank you 😊
Great service and really profesional they fixed my ac and made sure everything was in order
Excellent customer service provided by Blair!
They came a few hours early and got it done quick to get my ac running again during 100 degree weather. Favian and Blair were excellent and did not have any issue with my mask request which I greatly appreciated. I will definitely use milestone again
Mr. Brad Boyd the technician providing HVAC service is the oppidemy of professionalism. He arrived on time and promptly went to work on diagnosing the possible causes of system failure. Once diagnosed he explained what needed to be done in detail and a manner in which I could understand. His work was swift, clean…
Taylor Gonzalez was excellent! Very professional and very through in his work. Great client experience and recommend.
Milestone did a great job with my needs. Very happy
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$554 |
| Plumbing leak detection | 426 | $124–$633 |
