How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for ductless heating & a/c services
Clear ✕All 94 Google reviews tagged “Ductless heating & A/C services”
Louis was fast, very polite, and went the extra mile to pick up new filters and bring them back for me. He explained the benefit of electrostatic filters, and I think I’ll have those installed with my next service.
10 out of 10 excellent work, professional and honest. Checked the system and verified it worked as it should. Very polite honest and hard working
Great service. Scott was fantastic. Had Will Menzies today and he was great!! Otis did a great job today!
Ryan with Milestone was professional, timely and friendly. I highly recommend Milestone.
Dayton was excellent. He was friendly, respectful and professional. He explained what our problem was with high water pressure and the slow drip of our guest bathroom sink. He explained the work that would have to be done and asked if I had any questions. Job Well Done! Max Brownlee Advantage Member
Devor delivered outstanding service and demonstrated exceptional professionalism throughout the entire process. He is extremely knowledgeable, thorough, and detail-oriented in his work. He took the time to clearly explain what needed to be done, ensured all of my questions were addressed, and provided a level of…
Raven was very professional and thorough! She did an outstanding job explaining everything that she had done.
Mr.B was informative ,courteous and did a thorough job working on the HVAC system.
Hieu Thai was very punctual, professional and helpful
Would absolutely recommend. Raymond Taylor was our tech tonight who diagnosed the situation with the A/C and not only installed a replacement thermostat but made sure we knew how to use it before he left. He was cheerful and professional ensuring we will continue to use Milestone for all of our HVAC needs.
Farod was very professional, arrived as expected and was courteous to not get our floors dirty. Great service!
Anthony T. came to do our spring/summer check up on our ac unit on 3/25/2023. He was very thorough and explained what he was doing, didn’t try to pressure me into buying anything. I always appreciate that. Anthony thank you , you did an awesome job.
Checked everything really good
Good experience!
The service man Allen came out to do a thorough inspection of my 2 AC units. Mr. Allen was very polite and courteous. He didn’t ignore my overly friendly dog, which was a plus. I believe he did what he came for although I didn’t want to hear my potential issues. However, they will be the first folks I call in the event of a breakdown. Thank you!
Will Menzies did an outstanding job. Thanks.
Polite , on time and cheerful
Very polite I agree with the pricing is very expensive I also fell for the member ship and I also was told things extra things was wrong with the unit after getting a second opinion trying to found out how to drop the member ship
he was very professional and easy to chat with. very helpful in trying to minimize costs
Mr. Rohit Roy did an outstanding job solving my A/,C issues in a professional and timely manner. Very polite in asking questions, and understanding my interpretation of the issue. His diagnosis of my a/c unit was done with great knowledge of my model unit. Found problem, made the corrections, and walla, problem…
Outstanding professionalism for both technicians
Very friendly and professional.
Christmas Eve and my house is 61 degrees and dropping. Called my Milestone Technician and he sent someone out within an hour. He inspected and found loose connection... set it right and had my heat back on with no charge.... Merry Christmas Milestone... my loyalty will remain with you. Your ever grateful advantage member.
Thank you Marcus Lynch with Milestone Heating. Marcus has a great personality and knows exactly what he is doing. He showed me what was wrong with our unit and fixed it in a very timely manner. I recommend Milestone for any work needed on a heater A/C home unit. We have also used them for electrical work and they…
Raven was very professional and she explained everything to where I understood what was going on with my ac unit. Very helpful and a kind person. Thanks
Sammy Garcia was friendly exceptionally helpful. Executed his work perfectly and left me at ease with work done in my home. I'm very pleased. Thank you!
All 3 representatives that visited our home today were extremely professional and provided me bids for work we need to have done Including thorough explanations of the details of each project… HVAC and cooling systems, and electrical rewiring and fixture installations. My representatives today were Keith, Peter, and Endy.
Jose Mejia was outstanding. He is professional, courteous and knowledgeable. He answered our questions promptly.
Very professional on time basically show me everything that was wrong. Very knowledgeable about his work.
Milestone is ALWAYS does excellent work. They always do it with a smile and answer all of our questions. We are a Milestone customer for life!
Bryan did an outstanding job fixing the issues I have had with my AC. He was very friendly and detailed. He's a great asset to Milestone and does a great job.
We needed repairs to a outside pipe . The repairs were made in a timely manner. Our technician was Matthew Koefer he was very professional and patiently gave us a thorough explanation to each question we ask. He exemplifies the qualities that makes this company standout. We purchased the service policy because of…
Great service. The technician was very professional and knowledgeable. He took his time and insured I understood what he had done.
Brando was so Awesome and nice and very Polite. He got my ac Unit working in no time. Thank you 😊
Great service and really profesional they fixed my ac and made sure everything was in order
Excellent customer service provided by Blair!
They came a few hours early and got it done quick to get my ac running again during 100 degree weather. Favian and Blair were excellent and did not have any issue with my mask request which I greatly appreciated. I will definitely use milestone again
Mr. Brad Boyd the technician providing HVAC service is the oppidemy of professionalism. He arrived on time and promptly went to work on diagnosing the possible causes of system failure. Once diagnosed he explained what needed to be done in detail and a manner in which I could understand. His work was swift, clean…
Taylor Gonzalez was excellent! Very professional and very through in his work. Great client experience and recommend.
Milestone did a great job with my needs. Very happy
Excellent customer interaction. Michael was very thorough and professional.
The entire team was amazing! Respectful and explained everything. Put our minds at ease by saying we want to take care of you. That’s what Milestone did- thank you!
Aaron was very helpful and friendly.
The a/c system for our Sunroom was inadequate. It could not keep the room warm enough to use it in the winter. So, we bought a 58” Qmark HBB 1250 electric Hydronic Baseboard Heater for the room and needed to have it installed professionally. We needed to have it installed within 2 days because another severely cold…
Victor, Carlos, and Arturo installed a new heating system. Very professional, friendly, knowledgeable. I was so appreciative of these men willing to work outside in the cold to install the outside unit. No complaining. Cleaned up nicely.
Marcus was wonderful. Professional and knowledgeable
Travon did a fantastic job. The best. Would like him again.
I was very pleased with the service. Great job Milestone
Henry was great, I highly recommend
good customer service.
Eddie did a fantastic job that showed the attitude and attention to detail. He made sure no unnecessary steps needed to be taken if the thermostat did not work with the older model unit. It’s technician like Eddie that confirms I picked the right company to handle my AC and Heating services
Dustin good a very good job finding the problem. Now I am waiting when the part will be replaced that Dustin recommended. I also decided that what Dustin recommended to be done immediately. Let me know. Thanks. I also request that you send Dustin again since he knows what are the items to be fixed. Thanks again. Yes, Dustin did a great job.
Andre from Milestone was super polite and courteous. He was able to identify the issue, talked to me about it and fixed it right away! I love Milestone! Very, very customer focused!
I had checked with 3 diff hvac biz & went with the most knowledgeable. Jud was spot on with his knowledge & experience was 2nd to none. Crew was here the very next day upgrading our system from R22 to R410a. Phenomenal experience, thanks to milestone many blessings to you all
Very experienced in their craft. They were very informative and made sure I understood what all they did. New furnace and new AC unit. They took a video for me that I could see the process. Talk about going above and beyond they even helped me by taking my Christmas tree out of the house into the garage. Thank you Raul Ramirez and Crew. 👍
Very knowledgeable of job performance, very informative in explaining my options and explaining the issues I have. I was very impressed and comfortable with the work that was performed.
Milestone electric does everything!
Originally installed several years again, have used for service since then. Always professional and punctual. Fair pricing and excellent service. Will always use for services.
Jose and Michael performed job 1026032. They were very professional and did a fantastic job!
He did a very good job. Very thorough and detailed. He left me pictures and a video for my information.
Excellent
The team did a great job. I was a little surprised by the cost , but no issues with their performance.
Scott arrived on time and was very detailed regarding the required repairs that were needed.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$554 |
| Plumbing leak detection | 426 | $124–$633 |
