Experts Reviews · Company report
Milestone Electric, A/C, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Milestone Electric, A/C, & Plumbing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milestone Electric, A/C, & Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 83% of plumbers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milestone Electric, A/C, & Plumbing is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.

Milestone Electric, A/C, & Plumbing for electrical fixture installation

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Jobs reviewedHow many Google reviews are tagged with this job.159
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical fixture installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 159 Google reviews tagged “Electrical fixture installation” · showing 20

Mandie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…

A/C system maintenanceElectrical fixture installationElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
Lynne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very professional, timely and explained what needed to be done in details before we agreed upon the work

Paid $200–300Reasonable priceHVAC system repairElectrical fixture installation+ Punctuality+ Professionalism
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jacob was able to troubleshoot and repair my electrical issues efficiently. He was very friendly and explained things well. I would request him to return for any future work.

Paid $800–900Reasonable priceElectrical outlet & switch repairElectrical fixture installation
DouglasLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you Emily, Uriel, & Fransico for your professionalism and expert work you did on my house. Thank you for understanding my condition, I'm a disabled veteran. I appreciate you showing up and fixing everything Perfectly because I'm unable to do so myself.

Toilet repairElectrical parts assemblyElectrical wiring installation
Texas14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On time, knows his stuff, very pleasant to work with

Paid $1,000+Not sureElectrical fuse changingElectrical wiring installationOutdoor lighting installation
janiceLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very polite and thorough!

Electrical fixture installation+ Responsiveness+ Punctuality+ Professionalism
Vi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Systems review.

Reasonable priceService not listed+ Punctuality+ Quality+ Value
Ebbie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thanks Nathan and Hayden! Professional and thorough!

Paid $1,000+Reasonable priceGround wire installationElectrical panel replacement or upgradingElectrical fixture installation
Glenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Plumbing issue was resolved completely and satisfactorily. Andrew was professional, knowledgeable and personable. He explained things well and answered all questions. Appreciate him and appreciate Milestone responding so quickly. Thank you!

Paid $800–900Not sureElectrical fixture installationElectrical inspectionsElectrical outlet & switch relocation+ Value
DaynaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you Brian for taking care of my doorbell wiring and installing my ring doorbell. I appreciate your sense of humor.

Paid $100–200Reasonable priceElectrical wiring repairElectrical fixture installation
HaroldLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Michael O'Connor was kind, friendly, personable, compassionate and caring. He exemplified customer service and showed true concern for our issues as if they were his immediate responsibility. He is a person of good character and integrity. Nathan was our master electrician. He is competent, compassionate and…

Customer photo from Harold's reviewCustomer photo from Harold's reviewCustomer photo from Harold's reviewCustomer photo from Harold's review
Paid $1,000+Great priceGround wire installationElectrical fuse changingElectrical wiring installation
Arian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Emily was amazing! She really got to know what we were looking for, helped us research the best options, and did a fantastic job at implementation, making sure that we were informed and happy every step of the way. I love our new house lights and am so grateful to Emily for her knowledge, expertise, and professionalism.

Reasonable priceOutdoor lighting installationElectrical fixture installation
Ben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Michael was very professional. He determined the problem quickly and made the repair.

Plumbing pipe repairElectrical fixture installationService not listed+ Punctuality+ Professionalism
Greg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast work, courteous service!

Electrical fixture installation
Loma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clint did a great job replacing four ceiling lights. The lights he replaced was about 30 years old. It was time for the change. They look great.

Reasonable priceElectrical fixture installation+ Punctuality+ Professionalism
Wandell15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome As Always!

Drain cleaningElectrical inspectionsElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the second home that I have entrusted Milestone to install a new HVAC unit for me, and I am completely satisfied. The guys have always been punctual, kind, and intelligent. I am also thankful that they are problem solvers.

Electrical wiring repairElectrical fixture installationService not listed+ Responsiveness+ Punctuality+ Quality
Crystal9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

It is absolutely ridiculous that they refuse to provide price ranges over the phone for the most basic services. Instead, they make you pay $99 for a tech to show up at your house, and it does not matter if you move forward with the services, because it does not go toward the services provided.

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Quality+ Professionalism
DarleneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Michael O’Conner arrived on time and ready to go. I had several projects to discuss and I found him to be pleasant and knowledgeable. He completed the specific jobs I requested and gave me excellent advice for my future projects. I look forward to having him come again.

Electrical inspectionsElectrical outlet & switch repairElectrical fixture installation+ Responsiveness+ Punctuality+ Quality
VeliaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Friendly, knowledgeable and professional, what else could you ask for. They always take good care of us, and we've used them for years.

A/C system maintenanceElectrical parts assemblyGround wire installation+ Responsiveness+ Punctuality+ Quality

Show more electrical fixture installation reviews (139 more) →

Price

$305-34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Jobs customers hired them for

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