How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for electrical fixture installation
Clear ✕All 159 Google reviews tagged “Electrical fixture installation” · showing 60
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Very professional, timely and explained what needed to be done in details before we agreed upon the work
Jacob was able to troubleshoot and repair my electrical issues efficiently. He was very friendly and explained things well. I would request him to return for any future work.
Thank you Emily, Uriel, & Fransico for your professionalism and expert work you did on my house. Thank you for understanding my condition, I'm a disabled veteran. I appreciate you showing up and fixing everything Perfectly because I'm unable to do so myself.
On time, knows his stuff, very pleasant to work with
Very polite and thorough!
Systems review.
Thanks Nathan and Hayden! Professional and thorough!
Plumbing issue was resolved completely and satisfactorily. Andrew was professional, knowledgeable and personable. He explained things well and answered all questions. Appreciate him and appreciate Milestone responding so quickly. Thank you!
Thank you Brian for taking care of my doorbell wiring and installing my ring doorbell. I appreciate your sense of humor.
Michael O'Connor was kind, friendly, personable, compassionate and caring. He exemplified customer service and showed true concern for our issues as if they were his immediate responsibility. He is a person of good character and integrity. Nathan was our master electrician. He is competent, compassionate and…
Emily was amazing! She really got to know what we were looking for, helped us research the best options, and did a fantastic job at implementation, making sure that we were informed and happy every step of the way. I love our new house lights and am so grateful to Emily for her knowledge, expertise, and professionalism.
Michael was very professional. He determined the problem quickly and made the repair.
Fast work, courteous service!
Clint did a great job replacing four ceiling lights. The lights he replaced was about 30 years old. It was time for the change. They look great.
Awesome As Always!
This is the second home that I have entrusted Milestone to install a new HVAC unit for me, and I am completely satisfied. The guys have always been punctual, kind, and intelligent. I am also thankful that they are problem solvers.
It is absolutely ridiculous that they refuse to provide price ranges over the phone for the most basic services. Instead, they make you pay $99 for a tech to show up at your house, and it does not matter if you move forward with the services, because it does not go toward the services provided.
Michael O’Conner arrived on time and ready to go. I had several projects to discuss and I found him to be pleasant and knowledgeable. He completed the specific jobs I requested and gave me excellent advice for my future projects. I look forward to having him come again.
Friendly, knowledgeable and professional, what else could you ask for. They always take good care of us, and we've used them for years.
We have used Milestone Electric on two separate occasions and have had excellent results BOTH times. The reason I highlighted “BOTH” is because we haven’t had consistent results with many repair services over the years, so it was a pleasant surprise when technician Tommy Price showed up today to fix our clothes…
Kristian and his team did a great job cleaning our duct work and registers.
On time and professional work. I would highly recommend for any electrical work.
our technicians were punctual and very professional. They gave us several options and explained in-depth what we needed and why. Then install team worked diligently and cleaned up very thoroughly. They should be commended for representing their company in such a positive light. I’m a milestone fan now
Milestone always has really good and honest employees. This guy was great.
Scott Wagley provided exemplary customer service. He was on time, professional, courteous and diligently worked through unexpected issues until my kitchen lightning upgrade/installation was completed. Milestone never disappoints. They're my go-to for home services.
I noticed that I did not have power in one of my rooms so I checked the second rooms due to both shares the same surge and half of that room was also affected. Immediately called and was provided with great information to assist me to my decision. Same day service is always awesome! The team arrived and also…
Scott Johnson was very helpfull and professional. Represented the company very well.
Hieu Thai was very punctual, professional and helpful
Scott Wagkey from Milestone Electric was totally professional and a did a great job for us. He was knowledgeable and answered all of our questions. I would recommend him highly!
Kenneth tackled our kitchen lighting project and gave us several options that made sense. They moved quickly and cleaned up well.
We were having partial power outages for a week. I called Oncor and they were NOT surprisingly no help at all. We called an electrician out and in about 30 minutes he had identified Oncor as the problem. He made 1 phone call and Oncor was here in under 30 minutes. They shut off power to our entire block and came in…
Ben & Dani did such a great job and went above and beyond in everything they did! They were also just a lot of fun to be around and were great with our dogs too. Rick did a great job and was very knowledgeable about the Halo whole house water filtration system.
All 3 young men were kind, caring, knowledgeable, and very professional. I want Blake, Eric, and OJ to come back to my house whenever I have any issues. I could of adopted all three of them. Just the finest young men that ever came to my house.
Jonathan Hebert did a good and professional job.
Cory and Ricardo were efficient, professional, knowledgeable, and easy to work with. They had to use a 16 foot ladder to switch out two pendants in the entry hall. They made sure the lights were clean and bulbs worked. The members discounts are great as Milestone is not inexpensive, but I have always been happy…
Scott was patient, used explanations that we could understand and gave us options. Scott’s overall positive character was evident. Jim Davis
Ralph was the best - 5 stars. Knowledgeable HVAC professionals. Bit pricey but 5 star Some of the other service lines were less than great so 3 star on those. Averages out to 4 star
Corey and Ricardo were on time, personable and professional. Corey took the time to go over every step of the process. I was very satisfied with the end product and overall pleased with the entire experience. I would very much recommend using Milestone for your electrical needs.
Grant with Milestone Electric was very knowledgeable and skillful with all the different electrical jobs I needed at my home. He was very friendly and professional too. I highly recommend him and will continue to recommend Milestone to family and friends!
Used to unclog our drain. Brandon did good. We mostly have long hair here...so having someone reliable is important. We use Milestone for all our AC, Electrical and plumbing needs. Maybe not the cheapest...but quality, service, cooperation, helpfulness, and so much more bring absolute value to the money spent. I…
Shan was amazing! He always does a wonderful job and is so polite and knowledgeable!
Great job! Very lnformative.
We have had numerous services preformed over the years and we have total confidence in the work being done and and knowing it is being done with the best workmanship and materials available. Johnathan Hebert was the latest of the Milestone family to pay us a visit and he was awesome. Jonathan listened to our…
We had Shan and Neill today tackle a whole bunch of electrical trouble shooting on our home in McKinney. Also installed front landscape lighting and timers. Replaced GFIC outlets not working and installed a new kitchen light and a dimmer switch. We have used them for years and have never been dissatisfied with their electricians.
Matthew was awesome, and he fixed the issue quickly. I’ll definitely recommend this company. 👍🏾
Quality work and very professional
Timmy was great and was able to help us when an outlet burned out. Fast, reliable and a great conversationalist. Thanks Tommy!
Roland Rius was very quick repairing my electrical wiring and fixture. I will use Milestone again!
JON MCGEE was very professional and informative. He let me know step by step what he was doing.
Shaun was very professional and kind. He took his time explaining all my options and made sure I was comfortable with my choices. I would recommend Shaun and Milestone to anyone needing electrical services.
Contracted Bi-yearly HVAC inspection. Scott explained all the things that were right and explained all the things that needed attention. He covered all our options in detail and was very easy to understand.
Jon McGee did excellent work. He repaired my outdoor light post. He also installed and improved some security lights on exterior. He was knowledgeable, friendly and helpful!
Emily Griffin was great. She slowed up on time, she went right at it, figured out the problem and got down to fixing the issues. And she thoroughly explained why we had the problems and what to do about them. She’s one of the best we ever had. Thanks.
Milestone is the best. We use them all the time for our needs! Great service and great people! They all do a great job. Wes and Josh were awesome today, but someone at Milestone has done virtually every kind of work here that is offered. We use them always.
Shaun was very resourceful in finding and installing an overhead light/fan fixture In our home. Thsnks, Lloyd and Beverly .
We have used Milestone for our HVAC and electrical work for several years, and they are always prompt, efficient and courteous. Logan was no exception. He and his associate came first thing this morning and took care of our needs in a very professional, friendly manner. We highly recommend Logan and Milestone.
Scott was great!
Shan B. installed three new outlets for me. He was on time, courteous and very professional. He did a great job of explaining the process and my options. The work he completed was exceptional.
We really appreciated the work done in our home today. Had multiple light fixtures installed and a ceiling fan removed. Everything done was explained in terms of pricing and service. Very professional and stress free experience from start to finish!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
